Hi Everyone,
Hope someone can help me out!
My Samsung Galaxy S6 (approx 2 years old) suddenly stopped working a couple of days ago - unable to connect to my network (vodafone), make or receive calls or text messages - I can basically only use the phone when it is connected to wifi.
I tried the usual (restart, taken the sim out etc) and have since brought the phone to Vodafone, they checked the sim and said it was fine and that the issue was with the phone itself.
Took it to Samsung and they are unable to look into it as the phone is AT&T model and I have relocated to Australia (since last September the phone was previously unlocked and worked perfectly up until now).
They did mention this could either be an issue with the sim reader or AT&T may have done an update which has made the phone incompatible with Australian networks but I am not convinced as the phone is connecting to the network intermittently throughout the day. This in turn is draining my battery, would prefer to fix the issue rather than buy a new phone, anyone have any similar issues?
Thanks!
Hannah
Hope someone can help me out!
My Samsung Galaxy S6 (approx 2 years old) suddenly stopped working a couple of days ago - unable to connect to my network (vodafone), make or receive calls or text messages - I can basically only use the phone when it is connected to wifi.
I tried the usual (restart, taken the sim out etc) and have since brought the phone to Vodafone, they checked the sim and said it was fine and that the issue was with the phone itself.
Took it to Samsung and they are unable to look into it as the phone is AT&T model and I have relocated to Australia (since last September the phone was previously unlocked and worked perfectly up until now).
They did mention this could either be an issue with the sim reader or AT&T may have done an update which has made the phone incompatible with Australian networks but I am not convinced as the phone is connecting to the network intermittently throughout the day. This in turn is draining my battery, would prefer to fix the issue rather than buy a new phone, anyone have any similar issues?
Thanks!
Hannah