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Old December 18th, 2009, 07:19 PM   #601 (permalink)
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Rogers and HTC know they should be doing the upgrades.. period. This "1.5 offers terrific user experience" is nothing but PR-speak crap. I'm almost insulted when I hear that. We are being fed lies - you would have to be completely oblivious as to not know how a smart-phone upgrade cycle should work for it to offer "terrfic user experience". Let me give you a hint Mary, it isn't "terrifc" when I have to root my phone because apps coming out will no longer run on my device (including Google's own). Never mind that we still have yet to get paid apps ..but that's another whole mess.

As a user, and developer of the platform, I'm very angered at the Mickey-mouse operation being run by Rogers.

It all comes down to costs. Rogers' Android users are probably a small fraction of their smartphone customers and they just don't want to pay for this "testing/support" costs. HTC might not even want to release a non-Google branded version because Rogers probably has to foot part of the bill and we ofcourse are no iPhone users in size.

Bottom line is we are second class citizens as far as Rogers is concerned.

What I would like to know is what Google will do about this whole mess? Their beloved platform is catching a whole bunch of dirt over this issue and making Apple's offering look better.

PS. Remove your useless bloody Rogers "icons" from my phone!

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Old December 18th, 2009, 08:04 PM   #602 (permalink)
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Okay, so about 2 hours ago I went in to the Rogers store at Oakville Place in Oakville, Ontario. I spoke to a young man named Ted (at least that's what his name tag said). Looked to be about 20-something. Short dark hair and glasses (in case anyone else goes in to ask, or RogersMary needs some more info to go by).

I pretended to be new to Android and said I was interested in getting the Android Magic, but that my friend said there was a new version of the Android operating system called "1.6" and wanted to know if I would be able to upgrade.

To my surprise, Ted told me first that there would be some new phones coming out in January, or the beginning of the new year, and that these new phones would have 1.6. He confidently informed me that after these phones were released I would then be able to download the 1.6 upgrade... for free!

I asked again, "So if I buy a Magic now, I can get 1.6 in the new year after these new phones come out?"

He assured me I could.

Hey, RogersMary, did you hear that? PROOF that Rogers is misleading customers into buying the HTC Magic under the assumption that they can update to 1.6.

Why would this employee think this (and tell customers this) unless he had been told this by the people who trained him? Unless we are to believe that Rogers employees are left to _guess_ at this stuff by doing their own research online? At the very least it would seem that no one bothered to get a memo out to the stores to tell them that _HTC_ apparently has no intention of releasing 1.6 for the Magic and Dream.

What the hell is going on, Rogers?

Hey, everyone, go in to your local Rogers store, pretend you don't own a dream or magic, and ask them very clearly, "If I buy a Magic/Dream today, will I be able to get the new 1.6 Android update my friend told me is out?"

See what they say. See if they keep LYING to customers about these phones.
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Old December 18th, 2009, 08:08 PM   #603 (permalink)
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@RogersMary

Here is a synopsis of whats been said about why we want 1.6 since you made your post earlier today.

First and formost everyone feels cheated. We all purchased these phones with the understanding that the Android OS and it's apps would be constantly evolving and that we would be able to get updates for the life of the phones. In many cases we specificly asked at the point of purchase about future OS updates and if Rogers was going to cripple any of the functions of the phone. We don't consider minor bug fixes as updates, that's just regular maintenance. Here is a list of some of what 1.6 enables.

1. Google maps navigation (some of us do travel to the US)
2. Voice dialing improvements (bluetooth capability) My old Razr was better. (Handsfree Laws)
3. Improved Text to Speech (and thousands of apps that use it)
4. Improved Camera functionality and speed
5. Google Goggles
6. Access to VPNs
7. Improved Android Market (mainly screen shots submitted by developers in addition to reviews from other users)
8. Improved functionality of the search bar
9. The added functionality of Gestures (and thousands of apps that use it)
10. Useless Rogers icons on the phone, Sites they point to have no use whatsoever.
11. Battery usage indicator (Battery life on this phone sucks, this could help manage it)
12. Accessability functions
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Old December 18th, 2009, 08:11 PM   #604 (permalink)
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Originally Posted by mjschmidt View Post
What the hell is going on, Rogers?
What has been happening for many years. Misinformation, incompetence and blatant lies. It gets worse and worse every day.

Quote:
The BBB in Burnaby, B.C., has received 581 consumer complaints about Rogers Communications in the last three years. It has given Rogers an "F" rating for failing to resolve many of those complaints to the customer's satisfaction.


Rogers also has an "F" rating at the BBB's Toronto and North York locations, where 1,045 complaints were logged in the same period. Approximately half of those complaints were about billing.
This company has got to be the worst company I have ever dealt with. I really do not envy Mary's job.

It is time someone is held accountable for the Circus that has become Rogers.
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Old December 18th, 2009, 08:14 PM   #605 (permalink)
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@mjschmidt: LMAO! Ted is the guy that sold me my phone at Oakville Place! LOL!!!
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Old December 18th, 2009, 08:36 PM   #606 (permalink)
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6. Access to VPNs
Perhaps we need to explain to Rogers what a VPN is (in very easy, small words if possible) because they just don't seem to get that these phones are more like little computers than just phones.
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Old December 18th, 2009, 08:40 PM   #607 (permalink)
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@rogersmary: I have all of my services through Rogers: home phone, two cells, internet, digital cable. I was itching to switch over from bell back In June when I bought my magic and switched the last of my services to you. I left bell after about 9 years because of this kind of nonesense. I am extremely disappointed with rogers support for android. It is completely unacceptable. I am trying to type this out (slowly) as the on screen keyboard lags behind by about 8 keystrokes. This is supposed to improve in 1.6. I have no contract left on any of my services except this phone. I am now seriously considering switching all of my Rogers services. While we appreciate the response, it is simply not good enough. Please put pressure on htc to release 1.6 to Rogers if they are the problem. You are their customer, and we are yours. I would like to think Rogers improves services / products for their customers, so why shouldn't you expect the same of your vendors? A response would be appreciated. My real name is Ryan by the way.
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Old December 18th, 2009, 08:50 PM   #608 (permalink)
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I do have one suggestion that RogersMary could take back to the Big-Wigs...

Don't take the standard Android ROM and customize it!! That way when a new update is available HTC can just release it to everyone through their website and the responsibility would no longer be Rogers. Similar to the way the iPhone and BlackBerry works with their updates.

Just throwin' in my two cents.

As a side note I also left Bell three years ago so that I could switch all my services to Rogers, (Home Phone, Cell, Internet, Cable) and judging by the letters that I get every month from Bell, I'm sure they would be more than willing to cut me a deal to switch back.
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Old December 18th, 2009, 09:03 PM   #609 (permalink)
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Well, looks like the news I knew was coming has finally become official. It is very disheartening that I too was lied to when buying this phone about the updates that are non existent. Figures that Rogers is able to do whatever it wants when it comes to our contracts but when we have a legitimate problem that Rogers will not fix we are left holding the bag. Color me surprised.

First, Mary, thank you for replying to the thread. Please pass along that you will be at least losing me as a customer because of this "mixup" for good. It is unfortunate that Rogers cares so little about its customers, especially since new companies are coming to the market. Contracts are going to be a thing of the past and real competition will come. What you do now will pretty much determine your future as a company. Im sure you saw what happened when Koodo came to the market (w.r.t. your customer base), and even though it was just Telus in disguise it was pretty obvious that a lot of people (especially people in their early thirties or younger) were fed up. Just think what will happen when a company comes and only screws us half as bad as the big three have over the years. I applaud the effort to lock in as many people as you could before the new companies entered the market, but it's over. People will not forget how they have been treated.

Second, HTC should carry as much of the blame as Rogers. To keep it simple, they are profiting off of free updates from Google and dont care one bit as long as the telecoms keep buying the handsets from them. At each step, Rogers and HTC wash their hands of any responsibility we think they have to support the devices we are locked into for three years. The only way any of this will ever change is if people vote with their wallets. In my case, no more HTC phones. Ever.

So, what has this very expensive lesson taught me? Well, I guess never to buy a locked cell from this point forward is a start. Also, that smart phones are a privilege and can be done away with if nothing changes. The Magic was the first real smart phone I have ever purchased and will probably be the last Android phone I buy because of the bs that companies like Rogers and HTC are pulling. It doesnt leave me with many choices, but again I can do without them completely if need be. Dont get me wrong, I love Android and was quite excited to grow with the platform over the years but until Google changes their business model (and with the Nexus One I hope they do) I will be looking at Apple or Palm for my future phone if any at all.

As for everyone else, contact the BBB about this and possibly your MP. Let them know how you have been cheated out of your hard earned money and how upset you are at the indifference shown by both companies involved. Tell your family, your friends, your co-workers; basically tell anyone that will listen. The iPhone got to where it is by word of mouth, never underestimate it and how quickly news can travel.

Oh, and Happy Holidays all!

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Old December 18th, 2009, 09:06 PM   #610 (permalink)
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I think I've come up with ONE way (other than actually giving us 1.6) that might make thos eof us trying to get out of our contracts stay.

RogersMary, if you're reading, take this to your "group"...

Since we believe we were mislead by Rogers into getting the Dream and Magic based on the assumption they would be kept up to date with Android OS versions and applications, Rogers should 1. get some of the new Android phones that come with ver 2.0 installed; and 2. give each of us with a Magic, Dream, or LG Eve a one-time hardware upgrade of FREE to the new 2.0 phone with NO extension to our existing contract.

That simple. You trade me my now-obsolete Magic for a new 2.0 phone in the new year, with no extension to the 3 year contract I signed to get the Magic, and at no extra cost to me, and maybe I'll stay with Rogers.
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Old December 18th, 2009, 10:08 PM   #611 (permalink)
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I would like to thank all of the people who have tirelessly worked to bring Rogers/HTC vision for the Dream's 1.6/2.0 future to light.
After reading through this thread for the past few hours, I have decided to terminate my contract with Rogers. I think it is truly unfortunate that Rogers/HTC has made the HTC Dream an obsolete phone.

Thank you RogersMary for providing excellent communication.
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Old December 18th, 2009, 10:41 PM   #612 (permalink)
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How Carriers and Phone Makers Are Strangling Android (http://digg.com/gadgets/How_Carriers_and_Phone_Makers_Are_Strangling_Andro id_2)
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Old December 18th, 2009, 11:37 PM   #613 (permalink)
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Pretty disappointing news to say the least. Basically one of our only options left are rooting the phone? (which I REALLY wanted to not have to do)

I will also agree to just give us a stock 1.6. I can't remove the useless Rogers icons on my phone OR edit my custom dictionary on these Rogers phones (who knows why they removed that from settings...)
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Old December 19th, 2009, 12:08 AM   #614 (permalink)
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Quote:
Originally Posted by mjschmidt View Post
You trade me my now-obsolete Magic for a new 2.0 phone in the new year, with no extension to the 3 year contract I signed to get the Magic, and at no extra cost to me, and maybe I'll stay with Rogers.
This is a nice idea, but I don't see this making any economic sense to Rogers ...

Let's assume that the cost to Rogers for a new Android 2.0 phone is about $250. (This is in line with estimates for the hardware cost of the iPhone an other "new to market" Android phones.) Also, let's assume that most Rogers Android users are paying $25/month for a data plan. I'm sure that Rogers is making a healthy profit from the data portion of the contract - probably about $15/month. Finally, recall that under all current Roger's contracts, each customer can update their phone hardware every two years (even if they have a three-year contract for voice/data).

So over two years (24 months), Rogers can plan to make a profit of about $360 (24 x $15) from the data portion of a users contract. However, this is a best-case scenerio as there are many Rogers customer who can upgrade their hardware in less than 24 months. Let's optimistically assume that the average Rogers Android customer can upgrade in 18 months - so this is a profit of $270 (18 x $15). With a new Android phone costing about $250 ... there is no profit left for Rogers to earn before the customer can upgrade again to the "latest, greatest" hardware.

In my opinion - there's no chance that Rogers will be offering any free hardware upgrades. However, the cost of upgrading the software (Android OS) would be much less - likely costing about $20 per user. Is Rogers willing to forgo a $20 profit to keep a customer who will be otherwise earning them and average of $270 (data profit over 18 months)?

Who knows ... but they ought to!
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Old December 19th, 2009, 12:45 AM   #615 (permalink)
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I talked to a friend of mine, who is a Telus rep today and asked him about thier Android phones and if they were getting upgrades. He said the rep from HTC was at his store a few days after 1.6 was released in the States and told them that they were going to get the upgrade to 1.6, and it was a matter of time, since Telus has to do some tests on 1.6 before they release it to their customers. So is HTC telling all their customers (Rogers and Telus) the same thing? That HTC has given them 1.6 and it is in the carriers hands now to release it.
I wonder if Telus customers are complaining to Telus like we are about the 1.6 upgrade.
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Old December 19th, 2009, 06:28 AM   #616 (permalink)
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Default Let Media Know

Hi Folks

First, thanks to RogersMary for posting.

I just sent the following to "Kris Able's Blog" Tech Life section on CTV.ca.

"Hi Chris
There are a lot of upset Rogers Dream/Magic/EVE android phone users in Canada due to the fact that Rogers will not be offering the Android OS upgrade from 1.5 to 1.6 or 2.0 for these phones, although most of the rest of the world has received the upgrade. Many new apps even Google's will not work on versions lower than 1.6. The only way to update now is to root the phone.
I thought you might want to make the Canadian public aware of this before they make a decision on what carrier & OS they choose.
Here is a link to one forum that even Rogers reps are commenting in:
http://androidforums.com/rogers/10647-rogers-dream-1-6-update.html"

All of us second rate customers need to make it be known that we have been swindled.
Contact as many media outlets as you can and never forget this fiasco when using word of mouth as well.
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Old December 19th, 2009, 06:37 AM   #617 (permalink)
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Quote:
Originally Posted by mjschmidt View Post
I think I've come up with ONE way (other than actually giving us 1.6) that might make thos eof us trying to get out of our contracts stay.

RogersMary, if you're reading, take this to your "group"...

Since we believe we were mislead by Rogers into getting the Dream and Magic based on the assumption they would be kept up to date with Android OS versions and applications, Rogers should 1. get some of the new Android phones that come with ver 2.0 installed; and 2. give each of us with a Magic, Dream, or LG Eve a one-time hardware upgrade of FREE to the new 2.0 phone with NO extension to our existing contract.

That simple. You trade me my now-obsolete Magic for a new 2.0 phone in the new year, with no extension to the 3 year contract I signed to get the Magic, and at no extra cost to me, and maybe I'll stay with Rogers.
That woud be my prefrance as well. But, I don't want an on screen keyboard. That is the reason that I got the Dream instead of Magic.
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Old December 19th, 2009, 06:42 AM   #618 (permalink)
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I'm now in the process of contacting CBC.ca also.
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Old December 19th, 2009, 08:13 AM   #619 (permalink)
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I hadn't noticed this before, but did you know you can write a review of Rogers phones on their website.

http://www.rogers.com/web/link/wirelessBuyFlow?forwardTo=PhoneThenPlan&productTyp e=normal&productId_Detailed=DREAMBLKR&N=52+11+4294 965972

I wrote a review but the site says it could take up to 72 hours to be posted. I'm thinking they'll probably use their ToS as a reason not to post it but I figured I'd take the chance.
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Old December 19th, 2009, 09:52 AM   #620 (permalink)
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Sent an update to Engadget.

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Old December 19th, 2009, 11:40 AM   #621 (permalink)
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Rogers’ HTC Dream and Magic to be deprived of Donut Boy Genius Report

TBGR posted my tip!
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Old December 19th, 2009, 12:00 PM   #622 (permalink)
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http://mobilesyrup.com/2009/12/19/confirmed-rogers-htc-magic-and-dream-not-getting-android-1-6/

Were screwed
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Old December 19th, 2009, 12:34 PM   #623 (permalink)
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Default Open Letter to Rogers

To Whom It May Concern:

I am a Rogers HTC Magic customer who is very disappointed that HTC and Rogers have collaborated in making my three-week old HTC Magic obsolete in the Android world.

The Hardware within the Magic is from what I gathered is practically and virtually parallel to that of the Telus HTC Hero; Qualcomm 528MHz Processor, 512MB ROM, 288MB RAM, 3.2" HVGA Capacitive touchscreen. The differences in these phones are superfluous and made-up. They are the same phones in different shells with different software. However, one is being upgraded to Android 2.0 while the other is forcefully being kept at Android 1.5. Is this fair?

Software-wise, the Telus HTC Hero runs android 1.5 with a proprietary software "overlay". This software is known as HTC's SENSE UI; which was recently promised and delivered for the Taiwanese market as well as Vodaphone subscriber's HTC-branded Magic's. Further upgrades are in the works for the Telus HTC Hero; upgrades to Anroid 2.0, which can only lead us to believe that the Vodaphone and Taiwanese Magic's will also be upgraded to Android 2.0 in due time. T-Mobile has the HTC myTouch3G, a cousin to the Rogers' Magic. With lesser hardware (192MB RAM, instead of 288MB on Rogers' Version) the T-Mobile myTouch is already running Android 1.6 and has been for months.

How is it that the same hardware or sometimes more capable hardware is incapable of running Android 1.6 on one carrier when it is possible and promised for another? How is it that because of not being a Google-branded on one carrier disallows you from obtaining a significant upgrade when non-Google-branded hardware (Telus HTC Hero) on another carrier is?

Rogers as well as HTC have not only disappointed myself but the hundreds of thousands of other Android users in Canada who were promised a "Revolution" in earlier this year with the launch of the HTC Magic and HTC Dream.

These Android phones were pegged as iPhone competitors, and as an ex-iPhone user I find it difficult to believe that Rogers cannot provide a significant update to its Android customer base when it bends over backwards for it's iPhone customers. Rogers, are we not as valuable to you?

I hope that Rogers and HTC can rethink their strategy for their Android phones in Canada, especially since we are not ones to stand by and get treated worse than our brethren's around the world. This is not fair and we will not tolerate it.


~ Idris M. Abdullahi
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Old December 19th, 2009, 02:36 PM   #624 (permalink)
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Quote:
Originally Posted by ace862 View Post
I hadn't noticed this before, but did you know you can write a review of Rogers phones on their website.

http://www.rogers.com/web/link/wirelessBuyFlow?forwardTo=PhoneThenPlan&productTyp e=normal&productId_Detailed=DREAMBLKR&N=52+11+4294 965972

I wrote a review but the site says it could take up to 72 hours to be posted. I'm thinking they'll probably use their ToS as a reason not to post it but I figured I'd take the chance.

I have left my review of the HTC Dream on Rogers site as well. However, I have a feeling that none of our reviews will be posted.

I feel very burned by HTC/Rogers.
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Old December 19th, 2009, 02:57 PM   #625 (permalink)
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I have just upgraded my hardware from Rogers to the HTC Magic, having a choice between this phone and and iPhone. I chose the magic because of the so called Revolution and being that it was supposed to be the iPhone killer. The only Revolution here is the Revolution of Rogers' customers. I was very excited to get his phone, as with many others, but after reading this forum, I feel cheated into getting a device that is now out of date (and only owning it for 3 weeks) and will have to use this out of date phone for the next 2 years until I can have another hardware upgrade.
I want to congratulate and thank all of the hard working people on this forum taking the fight to Rogers and HTC for the rest of us. I truly hope that all of your work will not go to waste and that Rogers and HTC live up to their promises and upgrade the Andorid OS.
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Old December 19th, 2009, 03:10 PM   #626 (permalink)
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Join the Facebook group. The more we can embarrass Rogers, the better: Welcome to Facebook | Facebook

Don't forget to contact @RogersMary (Mary @ Rogers (RogersMary) on Twitter) on Twitter.
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Old December 19th, 2009, 03:12 PM   #627 (permalink)
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Originally Posted by tigrr07 View Post
I was very excited to get his phone, as with many others, but after reading this forum, I feel cheated into getting a device that is now out of date (and only owning it for 3 weeks
If you've only had it for 3 weeks, you can probably still take it back and exchange it. I believe you have 30 days, but I could be wrong.

Contact @RogersMary of Twitter (Mary @ Rogers (RogersMary) on Twitter)

EDIT: Hmmm... here is the "store return policy" on the web site. You might be SOL, but contact RogersMary anyway.

Return Policy

If you are not satisfied with your purchase, you may return the product as follows: (a) wireless devices within 15 days from the date of activation with less than 30 minutes of airtime used (see “Cancelling an Order ” below for further details), (b) wireless accessories within 15 days of purchase, and (c) all other products within 30 days of purchase. While all orders are checked for accuracy before leaving the warehouse, it is your responsibility to review the contents of your order when received. All returns must be sent back as described in the documentation included with your order, and cannot be returned to any of our retail locations.
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Old December 19th, 2009, 03:24 PM   #628 (permalink)
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Android Central is reporting it as well: HTC tells Magic, Dream owners on Rogers: No Donut for you! | Android Central
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Old December 19th, 2009, 03:43 PM   #629 (permalink)
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Here is the HTC Wiki page for the Rogers HTC Magic: Rogers Magic - HTC

It has been edited to reflect the new news about the HTC Magic and the recent decision regarding Android 1.6.

You can see a screenshot of it here in case it gets deleted: My Photos in I Want My One-Point-Six | Facebook

If you google "rogers magic" this is the first hit in the search returns.

This is the page for the HTC Rogers Dream: Rogers Dream - HTC

It has not yet been updated. To update it, you must create an account, and then click on the Easyedit button in the top left corner.


Since these pages are editable by members, it is possible for anyone from Rogers or HTC to obscure this truthful information, so it may be necessary to check the pages from time to time to make sure they aren't covering this up.
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Old December 19th, 2009, 05:11 PM   #630 (permalink)
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I'm left speechless by Rogers. I really am. Before I bought my Magic I was assured that a 1.6 update would be released "soon". It's quite sad that Rogers is leaving it up to 3rd party ROMs so their customers can get the latest updates for their phones. I can't believe a company like Rogers is allowed to exist.
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Old December 19th, 2009, 05:33 PM   #631 (permalink)
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Now on Slashdot: Slashdot | Carriers, Manufacturers Are Strangling Android

Seriously Rogers?
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Old December 19th, 2009, 07:56 PM   #632 (permalink)
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Also on Androidincanada
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Old December 19th, 2009, 07:59 PM   #633 (permalink)
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Been dealing with Christmas shopping / wrapping all day. I see there have been some busy beavers today. I'll get an update done for the Blog within the next hour. Anybody been keeping the facebook page updated?

-- update --
Added the new Blog Post.
------------
gbd
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Old December 19th, 2009, 09:08 PM   #634 (permalink)
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Originally Posted by GreatBigDog View Post
Been dealing with Christmas shopping / wrapping all day. I see there have been some busy beavers today. I'll get an update done for the Blog within the next hour. Anybody been keeping the facebook page updated?

-- update --
Added the new Blog Post.
------------
gbd
Yes, I've added some of these new ones to FB, not the two most recent though.
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Old December 19th, 2009, 09:13 PM   #635 (permalink)
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I have been in contact with Christina at the OotP. She was very informative. She told me that the HTC Dream and Magic will definitively not be getting the 1.6 update. They will however be releasing a few 1.5 fixes (whoop-dee-doo).

I mentioned that I was pissed (politley) and that the only way that I would be satisfied and not cancel my services was if I were to receive a replacement iPhone for the HTC Dream I have now. I told her that I purchased that phone based on the information I received from the customer service department and sales person at Rogers in Oakville. It was told to me that thhis was not possible. Apple has a very strict policy about this. I am not really sure what the hell that has to do with anything.

I was then offered another phone other that an iPhone...however this would renew my contract. I have only been in my contract for 6 months but that is not the point. I said that I don't want an extention on my contract, I simply want a replacement iPhone considering that it was the other option I was interested in besides the HTC Dream. I was given the response of, "I am sorry, but we just can't do that". Again I was offered another phone.

They simply will not replace my HTC. I said, in that case, I am going to pay the $500 early termination and be done with it. Apparently that was just fine. I am sure she did all she could except give me an iPhone. Looks like they are going to lose my business all together!

Screw you Rogers!!
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Old December 19th, 2009, 09:57 PM   #636 (permalink)
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Google Navigation on any Android 1.6+ Device | These are the Droids

Yay for us! But wait, we get to keep the "terrific user experience" that 1.5 offers. Thank you Rogers.

There is absolutely no way in hell I will renew a contract with Rogers ever again after this mess.
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Old December 19th, 2009, 10:02 PM   #637 (permalink)
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An awesome new version of the Rogers Android "Revolution" ad posted in the Facebook group.

Photos from I Want My One-Point-Six | Facebook
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Old December 19th, 2009, 10:08 PM   #638 (permalink)
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Originally Posted by strevellick View Post
They simply will not replace my HTC. I said, in that case, I am going to pay the $500 early termination and be done with it. Apparently that was just fine. I am sure she did all she could except give me an iPhone. Looks like they are going to lose my business all together!
Well, Rogers is calling our bluff. They don't care about us, we are a wee small minority. We'll do what's best for us. Even if we don't get what we want out of Rogers, at the very least we can do what we can to put this information all over the web so that everyone knows to avoid buying these phones from Rogers.

BTW: I stopped by the Telus store today at Oakville Place and asked about the coming Motorola Milestone. The gentleman said he couldn't say anything about it until it was officially released by Telus. At least he didn't give me any BS about the phone. ;-)
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Old December 19th, 2009, 10:15 PM   #639 (permalink)
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Check this out

YouTube - Rogers Wireless: Android Says No
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Old December 19th, 2009, 10:16 PM   #640 (permalink)
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Google searches for "Rogers Android" and "Rogers Magic" now bring up results about this fiasco on the first page.
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Old December 19th, 2009, 10:24 PM   #641 (permalink)
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So Rogers is supposed to launch a Motorola Android phone next year. See the story here. If you follow the link in the story "Android handsets" You will see what the rumored OS's the new phones that Motorola is producing are supposed to have. We know that Rogers will not be getting the Milestone/Droid because that will be a Tellus exclusive in Canada.

So I'm now wondering if Rogers Android users will ever see anything above 1.5, even in new devices.
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Old December 19th, 2009, 10:36 PM   #642 (permalink)
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LMAO. That is GOLD

It is so accurate it is scary. I just can't understand how a company like this continues to exist!. The government is sleeping as usual. EVERYONE that I know that uses Rogers has a horror story to tell. It's not just their wireless service either (although they seem to be the worst). Unbelievable.
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Old December 19th, 2009, 10:38 PM   #643 (permalink)
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Thumbs down Let us see what marketing was thinking.

Launch Video back in August with John Boynton E.V.P. Marketing, Chief marketing Officer
YouTube - Rogers Wireless Android Launch (HTC Dream & Magic)

I'm curious to know what his team was thinking at the time with the no upgrade agreement they closed with HTC.

john.boynton@rci.rogers.com Or you can try to drop at one of the GRB Restaurant and ask for the owner (john boynton - LinkedIn)


Miranda MacDonald
Social Media Specialist
Rogers Communications Inc.
Tel: 416.935.3638
miranda.macdonald@rci.rogers.com

Ashleigh Blackmore
Communications Specialist
Rogers Wireless
Tel: 416-935-2676
ashleigh.blackmore@rci.rogers.com
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Old December 19th, 2009, 11:59 PM   #644 (permalink)
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Please excuse any typos, my magic lags like crazy when I try to type. Just a thought, but is there someone at Google that we can contact, to let them know that Rogers and/or HTC are doing a great job of ruining the reputation of android In general in Canada?
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Old December 20th, 2009, 12:01 AM   #645 (permalink)
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I think they already know. Hopefully the Nexus One rumours will be true and we can get updates directly from Google.
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Old December 20th, 2009, 12:19 AM   #646 (permalink)
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Maybe we should try to find contact info for Joshua Jackson? I know, i Know, it was just a pay cheque to him, but who knows, maybe he would be annoyed to know that Rogers enlisted his help in duping us into thinking we were actually getting these awesome phones the way we expected them to be?
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Old December 20th, 2009, 12:38 AM   #647 (permalink)
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I added my review to the Rogers web page for the HTC Magic. I'm not holding my breath that they'll actually posy it, of course. ;-)

"The HTC Magic is a beautiful, slick phone. It fits perfectly in the palm of your hand, looks sexy, feels sexy, and is sure to impress. Call quality is great, and it is just amazing to have what really amounts to a little computer with you all the time with the usefulness of Google's Android operating system, and applications from the Android Market Place.

Unfortunately the Rogers Magic only comes with version 1.5 of the operating system (think of the phone as being like a little computer, like your PC with Windows Vista on it) which is now out of date. Google released version 1.6 back at the beginning of October, and version 2.0 is coming out now on phones around the world, just not in Canada. Rogers claims HTC won't be releasing an update to 1.6 for this phone, which means users won't be able to get the added functionality of the updated operating system. In fact, there are now applications (little programs for the phone, just like on an iPhone) in the Android Market Place that won't work on this phone because they require version 1.6.

As amazing as this phone is, you should wait until the new phones come to Canada with the newer version of the Android Operating System."

I gave it 3/5 stars and said that I would NOT recommend this phone to a friend.
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Old December 20th, 2009, 07:37 AM   #648 (permalink)
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Going forward, since Rogers has left us twisting in the wind, I'm wondering if the following idea will work:

Google is supposed to be releasing the Nexus in Janaury which apparently we can buy directly through them. Are we then able to take our Rogers sims and put them in the Nexus? Will the Nexus then be upgradable directly through Google? If so then paying Google for the Nexus is much cheaper than terminating with Rogers and we can use up the balance of our contract with Rogers. Probably by that time we will be able to go with an American carrier or go directly with Google.

I believe one of the major reasons Google is going where it is with the Nexus has to do with exactly with the kind of situation we have here in Canada with the Jolly Roger crowd.
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Old December 20th, 2009, 09:10 AM   #649 (permalink)
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Quote:
Originally Posted by bgoody View Post
Going forward, since Rogers has left us twisting in the wind, I'm wondering if the following idea will work:

Google is supposed to be releasing the Nexus in Janaury which apparently we can buy directly through them. Are we then able to take our Rogers sims and put them in the Nexus? Will the Nexus then be upgradable directly through Google?
Best idea and question so far. In general, will our SIMs work in other droidish phones or does rogers do something with that too?
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Old December 20th, 2009, 09:13 AM   #650 (permalink)
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Everything is still up in the air about the Nexus One. The only real hurdle will be what band the phone will use. Over at Engadget they seem to think it will be a HSPA 900 / 1700 / 2100 triband which means we are sol.

I really hope that there will be multiple versions of the phone if released. Google is smart enough to figure this stuff out so that everyone is covered.
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