moon_walker333

Yes, it does, on HTC Magic. It has got the HTC Keyboard now... hurray!!!

moon_walker333

Dear ROGERSMARY,

The Exchange ActiveSync stopped working after this upgrade to Sense UI (I am using HTC Magic device). I see that the OS now has a HTC Flash Player, but still when I try to go and watch Flash videos, they don’t play/load.

We all would appreciate if you can work with Rogers/HTC to get this resolved ASAP.

kenji

Just called tech support for the update since I am on windows 7. They said they were working on the SD card update, but it wasn't ready yet... oh and they told me I have to go find a computer with windows xp or vista on it. Beautiful.

mjschmidt

There are people who are okay with others intruding in their lives, and those who aren't. I am one of the latter.

People in the former group tend not to be able to see the forest for the trees, rather they are only looking at the tree in front of them, thus when people from the latter group try to explain why this particular tree is an example of the forest, and the ramifications of it, the people who only see the tree tend to accuse them of over-reaction or hyperbole. This is likely what will happen when people from the former group read what I have to say next.

I don't have a problem with the update. I do have a problem with Rogers withholding a service I pay for to force me to do the update. That makes them "Big Brother". It is not their place.

The people who only see the trees will say "Get over it, whiner, it's just a friggin update for your phone. Look, it fixes the really important 911 bug, and it gives you Sense UI, which is really really sweet. So, just do it and stop whining, trust me, you'll like it."

The people who see the forest, like me, see this; Rogers is forcing an update on to your phone that you have to take. If you don't they will withhold a service from you that you are still paying for until you do it. THIS TIME it's just Sense UI and a 911 fix... as far as we know.What about the next time? What about if Rogers and HTC cook up some other update in the future, maybe with more Rogers branding crap in it? What if they force an update that changes some functionality of the phone that you like now?

We now have a precedent. Rogers used a stick and a carrot. They said, take this update, or we will punish you until you do. By accepting that, and even thanking them for it, you are telling them that you are willing to take it.

Consider this:

1. We don't know how much testing this went through, so there may be errors and bugs we don't know about yet.
2. We don't know what else is in this update yet. There hasn't been enough time to go though it all.

Now, if they'd said we had a month to do the update, or even a week, before stopping data service, at least then there would be time to find out all the ramifications of the update. For anyone concerned about what might happen, too bad, you lose your data plan until you update.

Consider this: Fido customers are saying that after performing the update their phones are stuck on Roaming, and they don't have access to data. What other bugs will there be?

Ask yourselves this: What if your internet service provider did this? That's now a possible reality, given that Rogers is an ISP and they have already demonstrated a willingness to do this. What if your ISP wanted to install a patch or piece of software? Rogers specifically offers software to their internet customers for "protecting their PCs". What if Rogers made that mandatory, and threatened to cut off your internet access if you didn't do it?

What if Microsoft did it with Windows? What if Windows Update wasn't optional, but was mandatory and failing to update would cause Windows to stop working? Would you be mad then?

Those in the former group I described above will likely now accuse me of whining, of exaggerating, possibly even of being paranoid. Well, consider this, it has already happened. It happened this weekend when Rogers said "take this update, or we cut off your data".

__________________
Twitter: http://twitter.com/mjsoctober

gnugu

Can you please answer the following questions (DREAM ONLY)?
1. Did it wipe out the phone? I.e. did you lose all your data that wasn't on SDCARD?
2. Can you please power off your phone. Hold camera button and while holding it down press and hold power button until it lights all up. This brings you to SPL. On top of the screen should be something like:

• DREAM PVT 32B ENG S-OFF
• RADIO-3.22.20.17
• HBOOT-1.33.2005 (DREA21000)
• CPLD-4
• Apr 20 2009, 15:30:43

Can you please type here what is on YOUR freshly updated DREAM?

When done press Send (the pick up the call) button and then Menu button. After that just power up your phone normally.

Thanks!!

__________________
www.gnugu.com

gnugu

@mjschmidt,
I understand and agree with you!

There are some people on XDA forums who report that they have been assured by Rogers support rep. that if the service goes off it's just a matter of a phone call asking them to put it back.

I'm writing this because I'm on FIDO and have CyanogenMOD and most likely will have to do this phone call on Monday.

cokeman

I wish Rogers would at least give us the choice to update or not. There are tons of things we missing out on for no real reason.

I had a magic from rogers before upgrading to the dream and they disabled the on screen keyboard on the phone. This doesn't make sense. You couldn't even enable it in the options.. they totally removed the option. I don't know who is making all the decisions at Rogers as far as android goes but they have a few screws loose.

Anyway. rogers please leave the choice to us.

gnugu

First batch of Dreams came with 1.33.2005 SPL. Was quickly hacked and rooted.
Late they came with 1.33.0010 SPL which is a.k.a. "perfect". Proved to be not so perfect and was hacked and rooted by the "one click root".

Seems like 20xx is engineering version (easy to root) and 10xx is for customers (easy to root as well ).

Snack

So - does this mean I can update my Magic to the Dream now that the fix is out?


Al

gnugu

Anybody who DID the upgrade,
did it ask you for your IMEI number?

gnugu

Magic to the Dream?
What exactly do you mean?

gnugu

Seems like they'll pull it out from your phone during the update....

newuser1

Good question, I think you mean the Dream > Magic upgrade program that was put on hold for the 911 bug fix.


Also it would be great to have a set of release notes so we know exactly what was changed with this latest release.

Last edited by newuser1; January 23rd, 2010 at 04:16 PM.

cdstewart

Two questions

1.) Have any root users done the update yet and if so does it unroot or just use it as if its the a rom?
2.) If anyone has done it on a mac could you post how you did it? (Havent tried yet but would be nice to save me a phone call )

Thanks!

yycken

What is it you think you're missing out on if you do the latest upgrade?


It didn't ask for it but was likely pulled through the network.

porky1981

thanks for the free data plan credit for a month =) I accept that in return for threatening to disable internet and the whole 911 fiasco.

now on to bigger better things (playing with sense UI and looking forward to 2.1).

HabsRule93

Just stumbled across the offer today while searching the forum for something else (on the 911 "fix"). Not surprised to see no official word about the promo from Rogers - lucky to have this forum spreading the word.

Anyway, called Rogers right away and was told that the promo was on hold beacuse they were all out of Magics. Asked if I could get confirmation that the promo was extended (weak yes), but was told there would be no notification of when they had more in stock. Was told I could call back daily "if I wanted to", to check. She was polite and offered without prompting to put a note in my file. Sent a msg to RogersMary on Twitter, hope to get something more definitive than "I've put a note in your file, and I am sure you will be able to get the upgrade when we get more stock in". Whenever that might be.

Anybody else get the same from Rogers or get a better answer?

Snack

OOps.. magic -> dream - dream -> magic.. I always mix the silly names up.

I have the slide keyboard one which I should be able to upgrade to the touchy feely only one.

I hope.

Monday?

Ted? Can you hear me?? *poke*

Godresthissoul.

A

GreatBigDog

Another user started a thread Htc dream rom update error:132 - Android Forums

cdstewart

@ GreatBigDog

where does he say he rooted it?

GreatBigDog

He didn't, I left a post asking for what Rom he is using. Another user has posted in there though that it worked fine on theirs.

Last edited by GreatBigDog; January 23rd, 2010 at 08:15 PM.

SouthofOttawa

I did the update last night and all seemed to go well. Been playing around today getting used to the new features and the added real estate. One thing I noticed and not sure if I should be concerned is that when I am on Wi-Fi in my house and connected to my router the status bar at the top is still showing the 3G or H symbol at the same time. I don't believe it did this before. Does anyone else have the same thing and any worries that I am actually using data while I think I am on Wi-fi?

jimrebello

Mine didn't do that before and it doesn't now. Give a search, doesn't sound right.

cdstewart

@mjschmidt

have you done the update yet?

---------------------

Crap.

Looks like I may have screwed myself.
I tried the sd method and the first part went well but after thatwhen it tries to boot it keeps splashing ROGERS then going away and attempts to boot over and over.

IF YOU ARE ROOTED DO NOT USE SD METHOD!!!!!

If anyone has any ideas on how to help it would be greatly appreciated.

Last edited by cdstewart; January 23rd, 2010 at 09:03 PM.

GreatBigDog

Did you try pulling the battery. If that dosen't fix it then Rogers update bricked your phone, right?

cdstewart

yep pulled it out, no good

visitador02

Just a quick question after reading the Howard forums.

It seems that Rogers instructions are slightly incorrect. A poster (Placebo) stated that the ROM was installed after he enabled USB debugging on the phone. Roger's instructions requires unchecking USB debugging.

Anyone care to clarify?

__________________
follow me on twitter @wasafiri

GiantWasherIsGiant

Not a better answer:

Your order is probably canceled, not on hold.

I placed my order on Jan 13. I called yesterday and customer support said my order was on hold. I called today and customer support said my order was canceled. I was also told anyone that did not receive a phone is simply out of luck, and existing orders will not be honoured.

This is what support told me. I hope this is not true.

newuser1

IF that's true then that is unacceptable.

When the deadline for the exchange is made impossible due to all the Magics being pulled from all stores and the website during the (in)conveniently timed alert+fix for the old 911 issue.

Last edited by newuser1; January 23rd, 2010 at 10:21 PM.

TriC

ya I had to turn on Debugging mode to get it to work on my rooted magic

cdstewart

@Tric

what method did you use?

SD or through a PC

cdstewart

BTW if anyone wants you know my details and/or help heres a link for ya

Rogers magic update freeze/brick - xda-developers


ps: sorry about the frequent posting

mjschmidt

@Gnugu: Well, RogersMary herself posted in another thread that support will NOT turn data back on if you call.

Rogers Update: 911 Fix for Rogers HTC Dream and Magic is Ready

TriC

I did the update Via USB cable in Windows 7 x64...

You can download the new HTC sync here Release Date: 2010-01-13 This one that came out on Jan 13 was released for windows 7 the one on rogers site is older and does not work with windows 7... so here is the download link for the HTC Sync that has the windows 7 Drivers.

HTC Sync upgrade for HTC Magic, Hero &Tattoo

woodlawn

Sure no problem!

Hi yes it wiped out the phone.

• DREAM PVT 32B SHIP S-ON d
• HBOOT-1.33.0010 (DREA21000)
• CPLD-4
• RADIO-3.22.26.17
• Jun 2 2009, 21:33:16

nicracine

Don't know about you guys, but my data is working this morning.

I did not call, I did not contact Rogers. My phone is running 1.6, Cyanogen. Is it that they changed their minds or that they detexted that I have the 911 fix?

Nicolas Racine

Zavod

[delurk]

I'm a long-time follower of this thread, hi!

#include appreciative comment about all the work Mike (et al.) have done.

I received my Magic in the mail very quickly, and just a day or two before the E911 problem reared its head.

I am getting used to the Magic's soft keyboard, but my wife hates it. (although she only gave it 5 minutes)

Last night I updated my Magic and my wife's Dream and my old Dream. All went quite well in the end. The PDF instructions weren't 100% accurate, but they were close enough to get the job done.

One quirk: The freshly installed HTC Sync caused my Windows XP machine to spontaneously reboot / BSOD. That was exciting. It seems to happen if I fiddle with the HTC Sync UI, but just using the USB link to the phone(s) seems to work fine.

Post firmware update...

The Dream doesn't appear to have changed, visibly.

There are many improved features I really like on the Magic:

• The new keyboard (long-hold for symbols!)
• The 7 (up from 3) desktop screens.
• The new widgets.
• The pinch and swipe interface in the Album.
• The camera/video toggle.
• It's significantly "snappier" than my Dream's sluggish interface.
• A lot of little things.

Mike - I agree that the Rogers move to "force" us to do the upgrade by limiting our data connectivity is scary on several levels. Of course, had they not done that what percentage of people wouldn't have bothered with the upgrade? It must have been a tricky choice for them. Personally, I don't like the precedent it sets.

--- Doug

[relurk]

JDGfromMTL

Same here.. That P.O.S. HTC SYnc app only works when USB debugging is turned ON.. Not sure why they asked for it to be turned off.

The update was a bighassle to apply because the upgrade required the awful HTC sync (which didn't work with cyanogen) So after a few hours of frustration - I found I had to restore to a stock ROM (used nandroid via Amon's recovery) to able to apply the upgrade.

Which for me is a downgrade from the latest 32a port of Cyanogenmod on Android OS 1.6. I especially miss Root.

Anyone know if this new OS / SPL is rootable? (yet?) I would be so very grateful if someone can figure that out!

JDGfromMTL

The "Upgrade" DEFINATELY unrooted my phone. Looking around for any reports of sucessful rooting... (really, really need Market Enabler)

gnugu

I have been disconnected!

Dear Rogers how DARE YOU????

I AM NOT ROGERS CUSTOMER. So what the f** are you doing??

Dear @RogersMary, DO FIX THIS or I WILL DESCEND ON YOU WITH VENGEANCE AND FIRE!!!

I AM NOT ROGERS CUSTOMER!!!!
Leave me alone! I paid for my phone in full!!! I have 1.6 and DON'T care about your sentiment!!!

You have 24 HOURS TO PUT ME BACK ON DATA PLAN!!!!

yycken

ummmmm......I think your tin foil hat has sprung a leak

gnugu

Thanks! Tis means that it can be rooted!

gnugu

huh?

yycken

LOL...."huh" nothing. When you come up with comments about descending with fire and vengeance your cheese has slipped off the cracker.

MoreYummy

Is there any mouse around?

jimrebello

GOn my unrooted magic, i did the update no problem with debugging off. Sounds like it only needs to be on if you are rooted from what I read.

damagedave

Hello Community: Here is one I would love to have your opinions on.


First issue: No 1.6 for Dream

Bought Dream outright locked Rogers phone paid full pop. Asked if I could participate in the swap for the Magic, simple answer no. More detailed answer yes if you sign up for a three year contract. (WTF?)

Rogers states that Dream is essentially a deprecated device. No updates past 1.6 (if that) Only choice according to Rogers themselves is to Root the phone.

Second issue: 911 update - Mandatory

Did not update (reason below) , lost data support at approximately 11:00 am PT Sunday Jan 24. Called Rogers tech support - min 30 min wait. Data outage creates mission critical loss for clients I support, which was the intended purpose for the device in the first place.

RogersMary - "For those who do not download the s/w fix, internet access will be disabled until it has been completed." (WTF?)

Third issue: (unsubstantiated)

As I understand updating the 911 patch includes a command that makes it impossible to root your phone with out bricking it. (see issue 1 above)

Summary: Rogers sold me a phone for $600, won't support it after six months, won't exchange it without me committing to a 3 year term, takes me offline for not updating the 911 patch, the 911 patch will not enable me to root the phone which is the only way I might be able to get any value out of the device.

Is it just me or is this unconscionable?

jimrebello

It's pretty pathetic, I agree. From what I understand, based on reading a few of the posts since the update, the new firmware can still be rooted.

Quote (Gnugu):
Originally Posted by woodlawn
Sure no problem!



Hi yes it wiped out the phone.

• DREAM PVT 32B SHIP S-ON d
• HBOOT-1.33.0010 (DREA21000)
• CPLD-4
• RADIO-3.22.26.17
• Jun 2 2009, 21:33:16

"Thanks! Tis means that it can be rooted!"

The other thing that seems to be happening is if your phone is already rooted, and has the 911 fix already, your data doesn't get turned off. I don't know if that is correct though.

tyce

Just wanted to share my 'story' of the update.
So at first I called the hotline as I have win7 x64. And he said that by the morning there should be a download to apply onto the SD card for me. That never happened. So I explored win7 HTC Sync options.
I don't know what those people who've got it to work have done, but mine would NEVER connect. [I tried everything, and I'm pretty tech savvy].
So I was ready to call tech support again when I remembered I have a netbook with XP. I gave it a shot with that computer. Things seemed to be rolling along nicely however partway through a big error screen came up and the phone froze. CRAP.

I call tech support. Immediately the CSR is promising to get me a new phone WITH THE UPDATE in 3-5 days, but their computers are down, and if he could get me the IMEI he'll get me a confirmation number. I express my dissatisfaction over the inconvenience. This is when he went from sympathetically helpful to indignantly defendant. He said it wasn't their fault and that HTC is the entity supplying the 'warranty' and there'd be no way I'd be given a BlackBerry (never asked for one at all!).

Anyways, I hung, realizing I didn't want to get into this at the moment and he wouldn't have the authority to handle me.

I gave my phone another shot, and as luck would have it, the update continued on and now I have SENSE UI.

[note -- i haven't seen anybody else say this, but we do have multitouch in the gallery AND in the standard browser -- this is a pretty slick ui with good integration with fbook into your contacts, etc... and hasn't slowed down on me yet since it started running]

Now, I should be expecting my 'replacement' in 3-5 business days (i have a confirmation #), should I be expecting to send my 'defective unit' back? Data's working fine for me now... My wife could always use a 'fun phone' (as she calls it).

dotster

@damageddave: I concur with all your points.

I hate to be a broken record but I've been on hold/transferred around Rogers' phone system for the past hour and need to rant!!!

It pisses me off (now more than ever) that I've got 2 HTC Dreams in my house -- one from Rogers, the other from Google. The Google dev phone has been running 1.6 for more than a month with an OS updated downloaded directly from HTC's website. The bullshit about the hardware not being able to handle 1.6 is exactly that -- bullshit.

Rogers, if you would have just upgraded to 1.6 when it came out, there would be no emergency update!!



@jimrebello: There's no root process that works for the 911 update -- yet. I hope someone figures it out soon. I've already tried the old methods and whatever Rogers cooked into this release is the nasty stick-on stuff that's hard to get off.