RogersMary

Hi Everyone. I have some news to share with you regard the Magic OS upgrade and where we're at.

As always, thanks for your continued patience in waiting for the Rogers HTC Magic+ 2.1 OS to be rolled out. When the 2.1 OS was delivered to us for testing we hoped it would be available to customers by end of August. It was extremely important to us that this OS be thoroughly tested/reviewed. In doing so we found an issue that required it to go back to HTC for further development.

I'm happy to report that we reached a milestone yesterday and the 2.1 OS for Magic+ was approved by Rogers. It has now gone to Google for approval and assuming there are no further issues HTC will start rolling it out. While I can let you know once it begins, I can't comment on how long that will take as the precise date for rollout is determined by HTC.

I am also happy to report that this will be the first Over the Air (OTA) upgrade for one of our Android devices. OTA upgrades will not result in loss of data, and all downloads will be $0-rated, at no cost to customers. However, in order for OTA to be available, you must have downloaded the 1.5 with Sense UI. If not, you can upgrade to 2.1 directly by visiting one of our Rogers locations, details to follow when available.

Once rollout begins, we will also provide support documentation, including an outline of what has changed with this new OS upgrade (And before you ask, yes Voice Dialler has been added back ).

We very much appreciate everyone's understanding while we diligently work on getting this OS upgrade to you. As we've done in the past, I will post updates and answer questions here as best as I can.

Thanks!
Mary

bunhead

I am going to wait until I see a few reviews on this before I apply it.

@RogersMary, did rogers preinstall a bunch of rogers applications that can't be removed? or can we delete the rogers apps (that have never worked before so I have no reason to believe that they will work now)

RogersMary

I should have more information on that once the OS is available. I'm keeping a list of questions ;-)

puleen

Will individuals who have rooted their phones loose the root capability with this update?

__________________
http://puleen.com

fregor

This sounds good and all Mary, but you're referring to the HTC Magic+..? If we own an older device (not the new one you call Magic+) we're still eligible for this update right?

mjschmidt

Yes, this is for everyone. Remember, Mary works in PR, and calling it the Magic+ is probably corporate PR policy, regardless of when you bought it. ;-)

If you did not update your old Magic with the 1.5 911 bug fix, you will need to do so before getting the 2.1 OTA update.

__________________
Twitter: http://twitter.com/mjsoctober

Last edited by mjschmidt; August 24th, 2010 at 10:30 AM.

fregor

Thanks for clearing that up mjschmidt.

RogersMary

Yup, thanks Michael :-)

Just FYI all - If you have a question, post it here and I'll try to get an answer in time for roll out. But, I'll spare you the constant "I'll look into that" replies.

mjschmidt

BTW: For anyone who never updated to the Rogers 1.5 E911 bug fix (like me) you will need to have it before you can get the OTA update. It can still be downloaded here: https://your.rogers.com/web_auth/techsupport.asp?brand=28&model=MAGICBLKR&type=Prod uct

And there are lots of threads in this sub-forum with the pros and cons for doing it.

Just remember, the E911 Bug Fix breaks root, and Mary has not yet confirmed if the new 2,1 update will also break root, but really, this is HTC we're talking about. I would be surprised if it didn't break root again, so, consider yourself warned.

It is possible to root your Magic (Magic+) if you have the E911 bug fix applied (GreatBigDog has a walk through on his blog) but it has to be done a very special way to make sure you don't lose data.

Many people have already rooted and updated to 2.1. Some people have already updated to 2.2, and given what we have gone through just to get 2.1, you might want to just root and go straight to 2.2 (which is apparently not yet perfect).

Personally, I might sell my Magic and buy the BELL Samsung Galaxy Vibrant, which can be unlocked very easily (because the unlock codes are ON THE PHONE!) and use that on Rogers until my contract expires. Personally I like it better than what I've seen of the Captivate Rogers is supposed to be getting (when is that coming again?), and it has a forward-facing camera.

Hey, Mary, are we getting 2.2?

surfer09

Is there any idea as to how long the process may take to get Google's approval and for HTC to start the roll out? Are we talking days, weeks, another month?

iagox86

When can I expect this upgrade to work on my HTC Dream?

(Haha, just kidding, I know I got screwed on this one. Still counting down the days till my contract ends and I can change to another telco! )

RogersMary

HTC indicated that there will be no further OS upgrades beyond 2.1 for the Magic device. Any questions about that should be directed to HTC as I wouldn't be able to answer on their behalf.

RogersMary

I really don't know that answer to that. But, as soon as I have anything to share from HTC, I will let you know.

Gazorninplat

It'll be interesting to see if this will have a new radio version with it too.

Question to add to @RogersMary's list: this update isn't considered mandatory like the 911 update right? Will Rogers be again trying to screen out phones without this update and require some kind of waiver to stay on the network without it?

@bunhead: I'm sure there'll be the usual carrier apps installed to the system folder and not easily uninstalled. That's just part of the branding. Just root it to uninstall, or wait for the updated CursorSense ROM.

@mjschmidt: I bet it'll break root. What update from what carrier for what phone other than ADPs haven't? And I'm sure it'll also come with a perfected SPL to make rooting a pain. They've had over a year to patch any root exploits.

puleen

For this reason I will no longer be giving my hard earned money to Rogers and any Android device they carry. The lack of understanding on software update still persists as none of the devices carried by Rogers either are planned or known to have Android 2.2! It's like having this whole "IWantMyOnePointSix" all over again, only this time it will be "IWantMyFroyo".

Further to the comment by MJSchmidt, the Galaxy Vibrant from Bell does look a lot more promising then any device offered by Rogers at present time.

mor10

Thanks for the update, Mary. I'm pretty sure you have nothing to do with the actual decision to withold information from paying customers so I'm going to ask you to pass this message up the chain of command in your company:

Not properly informing your customers about the status of this upgrade has resulted in Rogers losing trust, loyalty and customers. Simple status reports, milestones or anything else to give the impression that work is being done and progress is being made would have curbed about 90% of the criticism Rogers has received over this issue and would have prevented countless people from jumping ship and moving to other carriers. Whomever made the decision to keep a lid on all information about this upgrade is responsible for a substantial loss in income, both presently and in the future, for Rogers.

This situation has painted Rogers as a company that does not care about it's customers and has no interest in being transparent about its activities. As a result a lot of customers have lost all trust in Rogers and are now just waiting for their contracts to run out so they can move to a different carrier. It's reprehensible in its idiocy because the whole situation could have been prevented by simply having a policy of openness and transparancy from the start.

For example you mention that a problem was found that needed to be dealt with by HTC. This should have been communicated to the customers - not necessarily in such a manner, but in some way - to prevent speculation about further hold ups or a potential cancellation of the upgrade all together.

This whole story is a textbook example of communications mismanagement. Rogers not only lost control of the message by flat out ignoring customer complaints and refusing to provide even basic information about what was going on, but actually damaged the reputation of the company by not providing adequate and informative answers to public questions and letting speculations and rumours take over.

Again, this is not criticism of you, Mary, but of whomever makes decisions on what information is to be provided to the customers.

Rogers needs to rething its communications policy.

Mor10
*This* close to jumping ship

drifter136

I think we're being a tad hard on Rogers over all this. It's been stated over and over, the updates come from HTC. HTC people. HTC. Not Rogers. HTC.

I think our frustration with updates for our phones which, from a hardware standpoint, are pretty badly out of date by current standards, needs to be directed at the source of the updates, not the middleman. Yeah yeah yeah, cyanogenmod got his out blah blah blah blah. He's not having to answer to customers paying hard earned money and who get pissed when their phone doesn't work flawlessly. People using his software understand the risks and understand the potential for problems, and are generally people who will accept this potential in exchange for the higher functionality. Joe Blow who walks in to buy a new cellphone and can't tell Android from Blackberry, iPhone, or a 5 year old RAZR just wants it to work without having to call tech support constantly. Yes, it's ignorant, but it's the vast majority.

6-8 weeks for a company to test a phone update to ensure it's fully functional on their network seems reasonable. How many years has GranTurismo 5 been in testing and breached release dates? Let's face it, the entire Android platform is still a baby, in any other industry it would still be considered experimental. HTC, and subsequently Rogers, need to ensure that the majority of its customers (and potential customers) have a smooth experience out of the box.

puleen

It is partly to blame on Rogers Product Management who have a part to play in selecting the type of devices which they want to carry and from which manufacturer.

Let this be a lesson for the Product Management (though I still don't think they understand) to be more realistic when they decide to carry devices which are obsolete by the time they come out.

drifter136

Aside from the Nexus One, what phone hasn't been out of date when it came out? You're also talking about a Canadian company with 1/10th the population base to serve of the big US providers, they can't afford to take a shotgun approach and offer every phone, they're going to decide on the phone that gives the best experience out of the box.

Also don't forget, the phone may have been out of date when you bought it, but may not have been when it was introduced. Big difference, and a case in which the mistake is that of the purchaser not doing their homework. Android itself iterates at a pace far more rapid than anything else in the software industry, and its infancy, for user experience reasons for the lay person has till now required stuff like HTC Sense, Motoblur, etc to make it an easier transition from other platforms.

In other words, the blame list works like this:

1. Google, for iterating Android faster than manufacturers can keep up with.
2. Manufacturers, for not being quick enough updating their proprietary portions of the software for new versions of Android.
3. The average cellphone user, that needs things all easy and pretty and requiring number 2 in the first place.
4. Rogers, for wanting to add a couple simple apps/links to their website so you can track your usage on the fly (something I actually like, so sue me).

Of the actual development delays, Rogers' portion of it all seems to be the quickest one, at least from my point of view.

mjschmidt

Hmm... I've seen a similar sentiment expressed in the comments of my blog, are you, perhaps, the same person? Either way, I'll reply here with what I've said there, and elsewhere.

1. HTC has told us officially and repeatedly that they do not create Android OS updates unless the carrier requests it. Let me say that again, and more plainly... HTC told us officially that Rogers would have to request an update before HTC would make it. So, yeah, we have to put the pressure on Rogers because otherwise we won't get anything. Rogers had NO CLUE what Android was when they first got it, they didn't even know 1.6 existed until we asked for it! (No, I'm not making it up. If you want, I'll dig up the thread with all the proof).

2. We have no clout with HTC. None. HTC does not care one bit what the end users think, because WE don't buy the phones from them, ROGERS does. Rogers on the other hand, as the direct (and bulk buying) customer of HTC, does have some clout. Let me assure you that when Puleen, Don and I met with management (in person) from Rogers, it was intimated that high-level management at Rogers were in direct talks with their counterparts at HTC to get this done.

So, sorry, but you're wrong. It may be HTC that actually pumps out the hardware and software, but we have to deal with ROGERS, not HTC.

thor124

Thanks for the update Mary. When this update was first announced I was excited. With time that excitement has faded, and at this point in time I have no intent of installing this update. The last update forced upon my phone made it near unusable.

On a side note, I wish to express concern that there is still the possibility of 911 calls not completing on E911 updated HTC Dreams.

I have observed my fiancée’s HTC Dream unable to make or receive phone calls / data / SMS's, while all of its status icons indicate that it connected to the network, often with "full" signal strength. In this state incoming phone calls go straight to voicemail, outgoing calls do not complete. Often the earliest indication that there is a problem is when text messages will not send, or data access does not work (i.e. trying to browse to a web page, the 3G icon shows the phone uploading lots of data, but none coming back). To be able to complete phone calls the phone must be rebooted, or placed into airplane mode then back out (both options forcing the phone to reconnect to the network).

I believe the problem resides in the E911 Dream Radio. The reason I state this is that my HTC Magic never had this problem until I rooted it, using GBD's original Magic Root procedure, which left my HTC Magic with the Dreams post E911 radio. After experiencing this issue a number of times on my Magic, I reverted to the Magic post-E911 RRU, and have not that the problem since.

After googling the problem I stumbled upon someone else having encountered this problem with their HTC Dream's (I can't find the link at this point, but I see if I can't find it again). They indicated they were able to replicate the problem by putting thier phone into a microwave(an improvised faraday's cage), and remove it. The phone would appear to be connected, but as I have experienced, would not make or receive phone calls.

So to sum it up, Post E911 HTC Dreams still may have issues dialing 911.

mjschmidt

It pisses me off when I see this. Yeah, you're pissing me off now. (Do you work for Rogers?)

People DID do their homework.

When the Dream and Magic debuted at Rogers, people like us looked online and understood that Android would be like a PC OS that would be updated, and that phones could, and would, be updated. So it was expected this would happen.

Now, before you stupidly accuse us of assuming something, many of us ASKED customer reps in Rogers stores, demos, and via customer service if the Magic and Dream would be updated to 1.6, and we were specifically told IT WOULD BE!

So if a company lies to you, and tells you it will get something, you buy it believing it will get it.

There were many examples of people being thusly mislead. I tested it TWICE in the run up to Xmas 2009 by going in to a Rogers store and a Best Buy both selling the Magic and asking if it would be updated to 1.6. In both cases i was told it would be.

I even sent the information about those stores to RogersMary so she could investigate why people were being lied too.

You need to get your facts straight.

drifter136

This doesn't jive with RogersMary claiming HTC has said no further updates for the Magic. If it was as simple as Rogers asking for an update from HTC, why wouldn't HTC supply a paying customer? So it seems the truth may in fact lie somewhere in between, or that your little meeting with the Rogers people may not have been as enlightening as you may have thought, because I keep seeing just this kind of conflicting information. If I am wrong, then it's just Rogers' way of saying "we're not selling enough of these phones anymore to financially justify an update", and frankly I'd prefer that statement from Rogers over a hot-potato blame game.

Furthermore, if it is Rogers that needs to beg for updates from HTC, a major US company, with 10x the customer base to go after, has a much more realistic basis for which to hire the required software people to crank out their own updates. Rogers' market is very small by comparison, and may not (or it might, who knows) have those resources to bring their very own software group to a platform that in Canada is still in its infancy. We simply haven't had the hype up here that so many major US releases have had that have brought Android to where it is in the US, and I'd say this would be the number one hesitation of Canadian carriers. Nobody's stepped up yet, brought out a killer phone, hyped it for months and said, "This is Android, it's the future, and we're all in!"

And no, I'm not the guy from your blog.

drifter136

Goes back to fast iteration on a young OS. I remember installing Windows 95 on an old 386 computer. It ran, but lots of stuff didn't work or didn't work well. But up until a couple years ago I was still pretty happily running WinXP on an old Celeron 500Mhz machine.

While this isn't a total parallel and it's been shown that 2.2 runs nicely on the Magic, the Android platform has grown like crazy, new features, new possibilities and capabilities. And going forward, installing it on older equipment is more and more going to require throttling back of features. At what point does Google say, "These are the minimum specs for this new version. If you want to continue getting official updates, this is what you'll need."

mjschmidt

Yes, and I agree. But you're assuming we have no plans to contest this, since it was only officially announced today.

When we asked for 1.6, HTC told us Rogers had to ask for it. So we did, and they did.

Now we are being told that HTC says there will be no more updates. Obviously our next step is to contact HTC (which I will be doing) to ask them, officially, if there will be an update to 2.2, and if not, why not.

We know 2.2 works on the Magic, because the T-Mo MyTouch3G is getting it. That leads to the question: if it can be done, why won't it be done.

If I had to guess, I'd day it's because both HTC and Rogers want us to buy new phones, so it is in their better financial interest to say no to us.

Even though it might get us no where, at the very least we can post the truth (as much of it as we can get) so that subsequent consumers can take that in to consideration when making their buy decision.

It doesn't change the fact that we had to go to Rogers to get anything in the first place. Rogers pushed HTC for the update, and Rogers offered Dream owners a free Magic (with extension of contract, and they got to keep the Dream). I doubt very much HTC would have done the same if we'd asked them.

mjschmidt

We fully understand and accept that at some point the hardware just won't support it, but as long as it does... it should.

If the Magic can run 2.2, and if other versions of the Magic (the MyTouch 3G with less memory!!!) are going to get it, we should get it also.

drifter136

I think this may be a case of Best Buy or even the Rogers store employees not doing their homework and making assumptions. I'd never take the advice of a Best Buy employee about something (anything) I'd want to buy. And while I'd expect more from the Rogers store employee, I wouldn't expect a McDonald's restaurant employee to know the exact ingredients in that "all-beef" patty. They were told an update was coming, they assumed if the phone has 1.5, the new one must be 1.6...not exactly a stretch to think that might be the case. Simple answer from someone misguidedly thinking they're helping a customer, given to someone who simply isn't asking questions high enough up the ladder, considering you clearly have access to people who are.

drifter136

Actually it was recently stated that the whole "no phone left behind" mantra doesn't apply to the MT3G.

iagox86

That barely happened. It was available for a brief period, then they turned around on it allegedly because of the "911 update". I've asked a couple times since, and Roger's employees never know what I'm talking about.

mjschmidt

So, if the official channels of Rogers (Customer Service call, and in-store reps) all tell you you will get the update, and articles online tell you that the OS will be updated, and other phones are being updated, what possible "homework" could you do to know ahead of time that you won't get it?

mjschmidt

Care to provide a link/citation for this claim? I showed you mine, you show me yours.

drifter136

Legacy versions of Android are beginning to diminish – Android and Me

Quote from the article:

"When I recently spoke with a head representative from T-Mobile (at the Galaxy S event)... I also asked about the “No phones left behind” pledge and he told me that only applied to the myTouch Slide."

drifter136

Another interesting quote from that article from the T-Mobile guy, that they didn't like announcing release dates for fear they'd miss one and upset their customers...y'know, kinda like happened with the Rogers 2.1 update. Rogers tries to throw us a bone, "by about mid-year 2010", swing and a miss, but with an announcement that the test-OS came in late, so another late-August delivery estimate. We're now in late August and with a week to go we're loading our guns and readying the noose. Seems like we're in a far better position than our neighbors down south with T-Mobile who were still advertising and actively pushing the original myTouch 3G as recently as April/May of this year, even though they have no plans to update it.

vikingisson

Well congrats on maybe getting the long waited 2.1. I'm not going to sweat much about it since I'm already on 2.2 and it works just fine. Why do people look for details about who to blame? If you're under a contract then Rogers is where the buck stops. Pointing back and forth between R and HTC is pointless and you have to pull teeth to get where you are now. Meanwhile in basements all over the net we've had 2.1 for months and even 2.2 is perfectly fine for many of us.

So I don't care what corporate policy is or what anyone says about the technical ability, this device can run what is currently the latest OS plain and simple. And that's why I buy the phone and not the contract.

Canada is 1/10th the size, so? This is billed as a "world phone" and any differences between them either here or in the big U.S. is trivial, mostly the provider's branding. If Rogers ain't big enough to slap on their brand then we're stupid, not small. They are plenty big enough, again, a handful of developers have done it and so can Rogers.

I hope it works out for ya'll. I gave up on official updates last winter.

mor10

My beef lies not with the software update being unreasonably slow (though that's an issue that should be addressed at lenght in some other forum) but how Rogers has handled the issue. While they bend over backwards to give iPhone owners everything they ask on a gold plate they are brazen in their refusal to even provide accurate status updates on the progress of a simple firmware upgrade for Android phones. This is not a new issue - they were just as bad last year when everyone and their dog got the 1.6 upgrade except for Rogers customers because Rogers didn't feel like it was necessary. And it's worsened by Rogers Customer Service Representatives that know nothing about the products and act as if the customers are being stupid and annoying for asking questions.

This whole mess was caused by a misguided idea that providing information to information hungry customers is a bad idea.

To your point about the device being outdated, that's flat out misinformed. All Android devices are designed to spec to be updatable within limits. Both the 1.6 upgrade (which never came), the 2.1 upgrade (which is now coming) and the 2.2 upgrade (which will never come though there is no good reason for it) work perfectly fine on the device. The reason they are not being rolled out sooner is rooted in HTCs reluctance to support older devices and Rogers' refusal to stand up for their customers.

Overall it's a shameful state of affairs and we, as paying customers, should not be making excuses for them.

drifter136

That's what kills me. The loudest whiners (yes, that's what y'all are, whiners) are the people that already rooted their phone and are running 2.1 or 2.2. So why complain for an official release? What's the point? Your warranty is gone, you have nothing to gain! You're there! Stop bitching and start bugging cyanogen for some gingerbread! Everybody in this thread has the ability to be on 2.2 right now, yet we're killing Rogers for not having an "official" 2.1 ready to go. I can't decide if it's hilarious or sad. Why make a blog about how you want an official update from your provider when in less time than it took to make that blog you can be running the very latest stuff that's only official on a very very small handful of phones? It makes no sense!

I'm waiting for an update because...I'm not sure why. I'm not rooted, I'm running the 911 update and am very happy with it. I'll update my phone when Rogers has an update for my phone.

mjschmidt

Well played, drifter136, well played! ;-)

drifter136

I'm just saying, there's probably a very good reason for this kinda thing....

Android users supposedly getting less sex than iPhone, BlackBerry owners | Android Central

mjschmidt

Because not everyone can or will root, and quite frankly, they shouldn't have to. Your position is arrogant.

If Android is going to become a mainstream OS (like iPhone, and it's certainly headed in that direction) it has to be accessible to the majority of users. WE are not the majority.

Some people also don't want to lose that warranty by rooting.

I will most likely root. So in answer to your question, why bother doing it if I'm just going to root anyway? I guess because, unlike some people, I am not a dick. I occasionally do things altruistically. I started a blog, the sole purpose of which was to get consumer satisfaction not for me, but for the majority, if possible.

Also, please consider that, like journalists and politicians, if consumers do not keep corporations accountable, they will take advantage of all they can to increase their bottom line.

Companies like Rogers are NOT out to make the world a better, happy place, they are out to make money, as much as they can.

Demanding what you were told you would get (even if they were wrong) is not whining.

mjschmidt

Can't speak for them. I'm married. ;-)

vikingisson

Hey I'm not bitching about updates Drifter so calm yourself down. I am still a paying customer and I expect reasonable service, that stuff I'll bitch about thank you very much.

You might be happy with your crippled OS but I'm not. I wasn't happy with the R version after the first month but have been ever since going with alternative versions. Not having a hardware warranty is irrelevant to where the majority of my money is going. The hardware cost is trivial compared to the long term usage cost.

drifter136

And we will get what we were promised (I choose to ignore the whole 1.6 debacle as there's just too much room for misunderstandings on the part of the source). It might take a little longer than originally planned, but we're getting it. So there's no problem here. And it's only the Android fanboi's that want every latest version on the day it's released. I'm pretty certain 90+% of the Magic-owning public doesn't know there is anything beyond 1.5+Sense. They just liked the touch screen cuz it's "just like my friend's iPhone but cheaper!"

Sined

As I read more and more of this thread, you've made it painfully obvious that you know little about Android development.

While the Rogers update does lag behind modder realeases like Cyanogenmod, where do you think the proprietary components of the OS come from?

AOSP can only provide so much of the Android OS core code. Drivers for specific devices are proprietary and the source code for these drivers will never be released to the public.

The 2.1 update to Rogers' HTC Magic will provide invaluable kernel hints and drivers to fix various problems (memory leaks, camera drivers, etc) plaguing modders with their 2.1/2.2 ROMs on the 6.35 Radio.

Just because YOU are happy being inert and doing nothing about getting the latest updates, it DOES NOT mean everyone else is stupid or sad for wanting their update.

Also not everyone wants to root yet want to be able to use 1.6/2.1/2.2 only apps. You can't do that with 1.5. Without some pressure from the likes of Mike we would still be wallowing in 1.5 with no prospect of 2.1.

I'll take the T-Mobile's CTO word for it over one of their representative at a SAMSUNG event nonetheless.

Last edited by Sined; August 24th, 2010 at 03:18 PM.

vikingisson

+1 Sined. It is the driver hints that is the only concern to the devs right now.

As for the general public not knowing better Drifter, very true. And if they are happy with the status quo then great. Good for them and good for you. But we don't all use devices exactly the same. My own children kept complaining about the official 1.5. I had wanted to keep them stock but months go by so I finally put 2.1 on theirs and they are happy little geekettes now. I'd never had been able to get them started on devel if they had to put up with poor performance. These aren't just simple phones that happen to do fart apps.

HJKaye

.. have gone their separate ways. I know a guy high up in the Rogers world and he told me a few weeks ago that Rogers has terminated their relationship with HTC. This makes the delivery of 2.1 even more surprising & pleasant, I kept expecting that they would announce the update had been canceled.

It's too bad, because I like both the HTC phones I have had, my friend got the X10 and it's a HUGE battery hog. It won't charge with it turned off and it's much too big for me. I too may have to switch carriers to get a phone I like.

On another note, has anyone noticed how flaky rogers.com is lately? It's been unusable for at least two days now!

Sined

If they did. MASSIVE mistake. HTC has become a MAJOR player in the smartphone market and will only get bigger and will release better devices as it continues to be Android's champion manufacturer as well as front runner for the Windows Phone 7.

I sincerely hope for Rogers sake that they aren't making a massive mistake.

mjschmidt

Speculation and rumour will get us no where. Unless you can provide proof, probably best to proceed as if it's not true.

EDIT (FOLLOW UP): I posed the following question to Rogers Mary via email:

"Can you confirm whether or not Rogers and HTC continue to enjoy a good working relationship?"

Her reply:

"Roger and HTC continue to have a good working relationship"

That is her official response, and I imagine if she gave an official response that was not the official corporate position, she would likely be dismissed, or at least reprimanded.

Last edited by mjschmidt; August 24th, 2010 at 05:07 PM.

thor124

Not to throw gas on the fire, but its possible that she's out of the loop... Rogers is a large corporation, information such as that may be kept quiet, especially internally. Given that the only HTC phone that rogers is offering right now is the Magic+, I'd say this rumor has a ring of truth to it.

davidelewis

Well, I'm just glad that the 2.1 update is nearing release! :-) I am a fan of HTC's Sense UI, and am looking forward to all the new functionality available in the core Android OS update.

Time will tell whether Rogers severs the HTC relationship. Telus seems to be pretty chummy with HTC - selling both the Hero and Desire ...

mjschmidt

Well, she also told me she had just been on the phone with HTC, so unless it was to tell them to piss off... ;-)

I guess we'll have to wait and see.