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Old June 20th, 2010, 01:44 AM   #1 (permalink)
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Default I just got two new phones from T-Mobile

Unfortunately, they are two new Behold II's.

I had 4 Behold II's that i purchased recently under a family plan. Two of them had a problem where I couldn't access the dialpad (or touchscreen) during a call and would sometimes randomly freeze (requiring a battery pull), while the other two worked perfectly (or as Perfectly as a Behold II with 1.5 can).

Called TMO Cust Serv, and told them my problem. The rep transferred me to an Android specialist, who after I described my problems, then acknowledge problems with some batches of the Behold II. I asked him to upgrade me to the MyTouch 3g, but he said he couldn't. He said he would send me two new Behold II's. I told him I was concerned about the problems with known problems with the Behold II's, and he assured me they are known and the ones he would send out would have an updated motherboard to address those issues.

Sure enough, a few days later, my two new Behold II's arrived, and after testing them both, neither of them exhibited the issues described above...

Now as far as I can tell, they are running the same exact 1.5 ROM's, so there must be a new hardware revision or something that may address some of the problems we have been having.

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Old June 20th, 2010, 02:24 AM   #2 (permalink)
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Originally Posted by yahma View Post
Unfortunately, they are two new Behold II's.

I had 4 Behold II's that i purchased recently under a family plan. Two of them had a problem where I couldn't access the dialpad (or touchscreen) during a call and would sometimes randomly freeze (requiring a battery pull), while the other two worked perfectly (or as Perfectly as a Behold II with 1.5 can).

Called TMO Cust Serv, and told them my problem. The rep transferred me to an Android specialist, who after I described my problems, then acknowledge problems with some batches of the Behold II. I asked him to upgrade me to the MyTouch 3g, but he said he couldn't. He said he would send me two new Behold II's. I told him I was concerned about the problems with known problems with the Behold II's, and he assured me they are known and the ones he would send out would have an updated motherboard to address those issues.

Sure enough, a few days later, my two new Behold II's arrived, and after testing them both, neither of them exhibited the issues described above...

Now as far as I can tell, they are running the same exact 1.5 ROM's, so there must be a new hardware revision or something that may address some of the problems we have been having.
I have replacement Behold 2 also. But my new one has some of the same issues that my previous one had - Freezing screen. Call goes dead and phone reboots right in the middle of a call. Runs hot.

Hopefully, the update will correct the problems with my phone. Aesthetically, I love this phone. It looks great. I need it to WORK great.
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Samsung Behold 2
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The Samsung Behold 2 for T-Mobile greatly improves on the first version of the phone by adding Android to the mix, providing for a powerful combination of hardware and sowftware. With Android, Samsung's custom TouchWiz UI, a 3.2-inch AMOLED Tou... Read More



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