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View Poll Results: Do you like the Samsung Captivate?
Yeah! Totally loving the phone, can't wait for Froyo! 207 78.41%
Yeah, but all the problems have been annoying me. 39 14.77%
No, but I'm patiently waiting for GPS fixes and firmware updates to make it better. 8 3.03%
No, and I already took it back and got (insert new phone/wireless carrier here). 10 3.79%
Voters: 264. You may not vote on this poll

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Old August 17th, 2010, 01:51 PM   #1 (permalink)
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Post Do you like the Samsung Captivate?

There have been a lot of threads both touting the quality of this phone and whining and bitching about its drawbacks. Let's make it official. Do you like the Captivate? Feel free to elaborate, or just take the poll.

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Old August 17th, 2010, 02:16 PM   #2 (permalink)
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Thumbs up Yep

Have played with a few phones before I purchased (backflip, iPhone 3gs & 4, aria, glisten and curve). Chose the Captivate due to the speed of operation, the screen (colors, brightness, clarity) and the availability of apps. So far I have not been disappointed as this phone does everything I expected and more. I haven't had some of the problems others have and I give the Captivate 2 thumbs up!

My biggest problem with this phone is how you "wake it". The button on the side is poorly placed and awkward (iPhone is much better method). One other dislike is the way the phone drops into screen-save mode when you answer a call. (have screen save set for 10 minutes but as soon as I answer a call, phone to face, you have to "unlock" to continue.

Great phone so far!
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Old August 17th, 2010, 02:33 PM   #3 (permalink)
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I've been having problems with my headphone jack, and so naturally been thinking about returning her and waiting on the next big thing. But as soon as I sat down at work and started web surfing, finding more apps, checking my email (I actually check my email and answer Google chat messages on Sally instead of my PC because she makes it so enjoyable), I just can't give her up.

My new plan is to see if I can get the headphone jack problem to consistently reproduce and just exchange her for a new handset (and be more careful about water exposure! good grief).
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Old August 17th, 2010, 02:34 PM   #4 (permalink)
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I love mine, switched from 3GS
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Old August 17th, 2010, 02:36 PM   #5 (permalink)
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The pros far outweigh the cons.

The list of pros is too long, but to list a few:
- It's thin and fits perfectly in the pocket despite the relatively huge beautiful screen
- All the standard apps (messaging, email, camera, etc) are great and useful and fun
- The build quality of the phone is excellent, not "cheap" even though it's so light
- Integration with gmail, a huge plus
- I can drag and drop music to it!
- Swype! Holy cow.. How can anyone use anything else? It's like magic


The complete list of cons (for me):
- GPS
- The back light and sensitivity of the front buttons are poorly implemented
- end of list
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Old August 17th, 2010, 04:24 PM   #6 (permalink)
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Haven't had any of the GPS problems, battery life is excellent, get a couple weird slowdowns a day but it's barely noticeable. The power button placement still bugs me, I'm constantly accidently changing my volume level. Have not regretted dumping the iphone for a second.
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Old August 17th, 2010, 04:29 PM   #7 (permalink)
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I had a plethora of issues with mine, and yet almost traded it for another one. As it stood I went with the safety/security of the ip4 - and I have not had any issues - in fact I cannot duplicate the death grip and trust me, I have tried - makes me wonder if they did not put a coating of some kind on the antenna - they claim that they have not.

Anyway, I voted the second area, but I think you should add one Love it, but took it back anway, for something else.
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Old August 17th, 2010, 04:34 PM   #8 (permalink)
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I went back to my old iphone till samsung releases a fix for gps and possibly froyo. My main issue with the phone is samsung, I dont really trust their support of the phone. So i will play the wait and see game, as soon as october rolls around i can make a final decison what to do. For the record I had an original captivate and replacement captivate both had gps issues, I also had some reception dropping issues if you touch phone goes down two bars.
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Old August 17th, 2010, 04:40 PM   #9 (permalink)
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I love this phone. I switched from the iPhone 4. I was an
iphone user for over a year with a 3G prior to the IP 4.

I was totally bored with iOS. I have no regrets. Sure, the phone has some quirks but all phones do. Once you understand them, it's easy to work around them.
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Old August 17th, 2010, 04:52 PM   #10 (permalink)
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navigation buttons and "better" haptic feedback (a la HTC phones) are the only thing that annoy me, otherwise I love it

well, that and I wish it had a dedicated camera button
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Old August 17th, 2010, 05:38 PM   #11 (permalink)
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I don't believe that I've had it long enough to really rate it yet. I was going to write an article about the phone with a few days left for people to return it if they wanted, and changed my mind as I didn't feel like I had anything beneficial to add to the conversation.

There is no perfect device. And let's be honest; most AT&T customers aren't in love with the service or the options. Unless they own an iphone. That's not a hit on the iphone, it's just that those customers equate quality of product with quality of service. If AT&T was the only carrier of Android phones we'd all be happy customers.

Like the PS3, this phone has potential. And most of us will have this phone for 1 to 2 years. So, I'm willing to give them a couple of months to smooth out the issues (as long as they do get smoothed out).

That aside, my biggest gripe which should be easy to fix is that the camera doesn't work after it reaches a certain battery level. It's very possible that had I experienced that prior to today I would have returned the phone. Now I'm just hoping they change that with an update.
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Old August 17th, 2010, 05:44 PM   #12 (permalink)
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I've owned my Captivate for a week. My first Android. I am happy with it. I left Verizon...could not wait for the "facinate", and the phone/text/data plan worked better for me ($$$). Access to ATT in Atlanta is fine. I am working to customize my captivate. The screen, speed, and features sold me. GPS is not a big deal for me, but I am looking forward to the Froyo update! Enjoy your reach. cheaha bill
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Old August 17th, 2010, 07:30 PM   #13 (permalink)
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Of course. The phone is amazing.
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Old August 18th, 2010, 09:08 AM   #14 (permalink)
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I love mine. My sis has the iphone4 and it looks and feels horrible (to me at least).
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Old August 18th, 2010, 10:17 AM   #15 (permalink)
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Love it, despite the issues. I feel confident they're temporary and the future looks bright to get them resolved in a month or so. Meanwhile, it's loads better than an iPhone or anything else out there. Android advances far-better than iPhone's OS and 2.2 is exciting.
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Old August 18th, 2010, 10:30 PM   #16 (permalink)
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I love the phone as a smartphone device, but as a phone it sucks. The fact that the phone sleeps during a call sucks, the button placement is poor, and the unlit buttons is a mistake. As a computer, game app, mobile internet/video, its awesome - though battery life could be better.
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Old August 18th, 2010, 11:15 PM   #17 (permalink)
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i love the phone i had an iphone and i thought about the iphone4 but after messing with the captivate at the ATT store i knew i had to get it. and the gps does bug me, but i dont use it that often and i know it will be fixed so its all good
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Old August 18th, 2010, 11:33 PM   #18 (permalink)
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Yes, I think this is a nearly perfect Android phone, and will be completely happy when the GPS fix rolls out (so long as it actually is a fix). The JIT compiling used in Froyo not only speeds up the phone (which the Captivate is already perhaps best out there until the rumored dual cores come out, and maybe even then as dual cores depend upon implementation just like our GPS chip), but did improve my N1's battery life. This should more than take care of any "lagginess" experienced- although I have to say I have been fortunate I guess and have not noticed any.
Part of me wasn't too worried about it at launch (and still am not now), but I do SOMETIMES wish the camera had a flash. I know they usually just ruin most pics and generally the "night mode" is better, but there have been times when the environment has been too dark for the night mode and even though a flash would have bleached out the picture, at least I would have gotten a picture...
I have had "smartphones" for the last four or five years, and I have to say the Captivate has most impressed me thus far, and once the fix comes out, it is hard for me to see how anything will top it in the next year or so (unless we don't get Gingerbread)...
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Old August 19th, 2010, 12:53 AM   #19 (permalink)
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Rather pleased that "totally loving the phone" is winning in a landslide. Does this mean we've finally 'scared off' all the whiners?
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Old August 19th, 2010, 01:50 AM   #20 (permalink)
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Quote:
Originally Posted by chicknlil View Post
Rather pleased that "totally loving the phone" is winning in a landslide. Does this mean we've finally 'scared off' all the whiners?
I certainly hope so.
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Old August 19th, 2010, 02:23 AM   #21 (permalink)
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As much bitching as I do about this phone, I did not take it back. For the most part, it is a good phone. Gorgeous screen, nice and thin and lightweight. I could've gone back to the iPhone but decided to stick with Android. It's not nearly as polished as iOS but I appreciate the added functionality. If Samsung fixes the GPS I'd be totally satisfied.
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Old August 19th, 2010, 09:07 AM   #22 (permalink)
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Quote:
Originally Posted by vbnyc View Post
The fact that the phone sleeps during a call sucks, the button placement is poor, and the unlit buttons is a mistake.
"Sleeps during a call"? Do you mean the screen goes blank when the proximity sensor detects it is near your face? That is the intended behavior. I wish it should "wake up" the screen a second or so faster after you are finished talking, but it is not terrible. I do agree about the front buttons though... accidentally hit them many times.
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Old August 19th, 2010, 09:14 AM   #23 (permalink)
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Absolutely love the phone, minus the GPS problems obviously.
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Old August 19th, 2010, 09:52 AM   #24 (permalink)
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Default I guess I'm in love...

My 30 day trial is up tomorrow. I have spent the last 2 days looking again at all the latest and greatest options from all the different carriers. As hard as I try - I cannot find another phone that that hits that sweet spot of form and function. I give up... I'm keeping my Captivate!
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Old August 19th, 2010, 09:58 AM   #25 (permalink)
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lovin my cappy....haha jk. im lovin my captivate! i did have a bunk one when i purchased it before the release date, then i exchanged it for another one. the new one i have has no issues with gps and isnt laggy or buggy.
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Old August 19th, 2010, 10:07 AM   #26 (permalink)
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Haha. This thread is awesome!! TAKE THAT, YOU OTHER 10,000 THREADS THAT DO NOTHING BUT BITCH!
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Old August 19th, 2010, 10:09 AM   #27 (permalink)
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I really like it. I haven't had the problems that a lot of people have reported. No random quitting. No weird connectivity issues (except a little when I installed Juice Defender, but none before or since), No super battery drain (have never lasted less than 7AM-Midnight, with heavy use, unless I was trying to power cycle and drained on purpose).

The GPS was rubbish out of the box, but the fix seems to work well enough that I'm not worried by it. I don't use the phone for turn-by-turn, though.

I've seen a little lag here and there, but anytime it seems unresponsive, I fire off ATK and everything bounces back.

I'll welcome any improvements in firmware or OS version that might be coming, but, for me, they aren't necessary for my enjoyment of the phone. I've really enjoyed the four weeks I've spent with it so far.
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Old August 19th, 2010, 10:24 AM   #28 (permalink)
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GPS isn't too big of a deal for me, using the network for location is "good enough".

I still have some laggy behavior and the front buttons aren't as responsive as I'd like.

I expect once Froyo hits and we can start using the other half of the phone's memory, it'll be much improved.

I'm past my 30 days and I didn't take it back. I DID take back my iPhone 4 for the Captivate, so that should answer the "like" question.
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Old August 24th, 2010, 02:46 PM   #29 (permalink)
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I'm glad we have reached a consensus here. The Captivate is a brilliant smartphone, and it will only get better from here.
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Old August 24th, 2010, 03:07 PM   #30 (permalink)
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I've owned a large number of smartphones of all types. The Samsung Captivate is my favorite. It's not perfect, nothing is. However it's truly excellent. With all due respect to others, I believe many who don't like this phone have failed to be patient and learn Android. This OS is completely different, if one does not do the work to learn it, you will miss out on a great opportunity.
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Old August 24th, 2010, 05:12 PM   #31 (permalink)
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Second option for me. I like the phone a lot, but I am on my third one already due to problems. I really want 2.2 on here. 2.1 seems pretty flaky. Just yesterday I stopped receiving SMS and have yet to resolve the issue. I don't do much in the way of hacking, but I do some (of course I root). I love gadgets and technology and am very knowledgeable, but this phone has been quite a lot of trouble. I love many things it does, but the QC of both hardware and software is definitely lacking.
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Old August 24th, 2010, 05:54 PM   #32 (permalink)
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I agree that Samsung should have done a lot more on QC for the phone, but I'm sick of seeing people saying they took back the Captivate and exchanged it for the iPhone or whatever other phone. We get it, the Captivate has some issues, but so does every phone. The iPhone has antenna issues, proximity sensor malfunctions, etc... The Evo 4G has issues with cracked power buttons. The Droid has a crappy keyboard. The Droid 2 seems insignificant next to the Droid X, expecially when they are equally priced. I'm just annoyed that several times I've seen people open threads talking about how they were excited for the Captivate until they came here and read the forum posts about how people were returning the phone. Well... look at the results of the poll. Overwhelmingly, the community here likes the Captivate. However, you still see more posts about complaining than praising, and the actual majority opinion is in no way represented. That's the reason I even started this thread, to expose and bring to light that majority.
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Old August 24th, 2010, 10:00 PM   #33 (permalink)
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I think if they ever fix the lagginess and gps issues this will be one of the best phones out there on the market if not the best
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Old August 25th, 2010, 04:45 PM   #34 (permalink)
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Further thoughts on the Captivate
(actually I just love using it to post here)....

OK, Seriously, I've been a multi-platformist for over six years, working as a 3D Aerospace Design Engineer. What I see and experience on a weekly basis is the tendency of people to resist change, even if they like the idea. Working in Windows, OS X, Linux and Unix, there is a lot of resistance from new engineers who are required to learn the proprietary software.

My point is I've witnessed many people purchase an Android phone of any model only to return it within a few days. Not only did they cheat themselves out of a great new experience, but worse, they enter the forum act like experts and bash both Android and the phone.

Not to pick on anyone, but the truth as I see it, is iPhone users are the worst. However that's easy to explain. It's because iPhones are the easiest to use. I know I have an iPhone 4 amongs the other phones I use. The second reason this group consists of a lot of complainers is the culture of arrogance created by it's CEO.

Goin forward, I see Android continuing to build momentum and spur innovation like SWYPE, and other new technologies.
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Old August 25th, 2010, 05:36 PM   #35 (permalink)
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If your patient about waiting for what it's really worth, then this has got to be one of the best phones out right now. Even the exterior quality is better than Vibrant and is basically the same phone minus the USUPA (). At&t's network though is still pretty damn fast. Overall the best phone I ever had, definitely better than my old iphone.
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Old August 26th, 2010, 01:07 PM   #36 (permalink)
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I'm loving it. My fiance has a 3GS and keeps looking over at me as I do various things and makes comments on how awesome the screen looks. I've played with her iPhone and it just never really grabbed me. I came from WinMo for the past few years and I'm so glad I decided to try out Android.

I never use GPS so that hasn't become an issue for me yet. I don't seem to have an issue with it not waking up when I pull the phone away from my face. Sometimes it doesn't wake up immediately, but it's never been more than a second pause.

A few things I don't like so far:

1. The battery does seem to drain faster than my previous phones while doing the same activities even after doing multiple full drain and charges and running Juice Defender.

2. I absolutely HATE the placement of the power button. Not only is it difficult to push (I hit it but never seem to push it in enough or just catch the angled side too often) but when I try to push it or succeed to push it I'm always nailing the volume buttons along with it. ANNOYING!!

3. It's too thin... lol yeah I know, that's a good quality in some respects. But it's difficult to hold to play games on. My hand cramps and it tends to slide around or pop out of place as I hold it. I think my Touch HD was just a bit thicker and that seemed to work better. Maybe if I were to get a case or something that would help.

Even though those 3 annoy me to no end (especially that damn power button!!) I still love the phone.
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Old August 26th, 2010, 01:19 PM   #37 (permalink)
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I put yea, but problems annoy me. This is my first android phone. Yes, I wish the GPS worked and feel they will get it working, so that's not too much of an issue. And I really can't wait for Froyo and the speed to come along with it. But some other issues that annoy me (some are phone, some are OS):
-back light and sensitivity of the hard keys
-cut and paste isn't as great as my BB Curve was
-a little lag, but Froyo should fix this
-battery life: no where near my BB Curve
But overall, very pleased with the phone and more so with Android.
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Old August 26th, 2010, 02:06 PM   #38 (permalink)
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My choice was between a phone with a broken antenna, that the company denies is broken; or a phone with a broken GPS that the company has promised a fix for and given a timeline on a release.

I was fully prepared to buy the iPhone 4, but the Guy at the AT&T store told me that it was having a lot of problems, was still on back order, and that I should wait for this phone. I thought that it was only going to T-Mobile, and not all four carriers. The choice was pretty damn obvious, and I'm almost embarrassed I almost supported a company as underhanded, lying, and manipulating as Apple.
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Old August 26th, 2010, 02:16 PM   #39 (permalink)
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I own an iPhone 4 and a Samsung Captivate, they are both amazing. But yes, I do like my Captivate.

I have no problems with my iPhone and it's "broken" antenna and I really don't need GPS on my phone, though a fix is welcome.
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Old August 26th, 2010, 02:56 PM   #40 (permalink)
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My choice was between a phone with a broken antenna, that the company denies is broken; or a phone with a broken GPS that the company has promised a fix for and given a timeline on a release.

I was fully prepared to buy the iPhone 4, but the Guy at the AT&T store told me that it was having a lot of problems, was still on back order, and that I should wait for this phone. I thought that it was only going to T-Mobile, and not all four carriers. The choice was pretty damn obvious, and I'm almost embarrassed I almost supported a company as underhanded, lying, and manipulating as Apple.
to play devils advocate with the iphone theres a fix that makes it work, if you want to call having to use an case an fix. With the galaxy s phones there is no present work around
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Old August 26th, 2010, 03:18 PM   #41 (permalink)
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to play devils advocate with the iphone theres a fix that makes it work, if you want to call having to use an case an fix. With the galaxy s phones there is no present work around

Not to mention the phone really works fine without a case and doesn't even need a fix. The antennagate thing is a crock of shit. In some situations it's an issue but for MOST people 99% of the time the antenna is fine.

Like I said I don't use a case and my phone works like it should, just like my Captivate works as a phone. My Captivate does not however work as a GPS, which is ok, but I'd still like a fix.
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Old August 26th, 2010, 03:26 PM   #42 (permalink)
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Not to mention the phone really works fine without a case and doesn't even need a fix. The antennagate thing is a crock of shit. In some situations it's an issue but for MOST people 99% of the time the antenna is fine.

Like I said I don't use a case and my phone works like it should, just like my Captivate works as a phone. My Captivate does not however work as a GPS, which is ok, but I'd still like a fix.
well i disagree there i do believe the antennae issue on iphone was real, but they have an "fix" for it with using an case. I am just hoping samsung didnt make same mistake with having an hardware issue being the culprit with the gps
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Old August 26th, 2010, 03:56 PM   #43 (permalink)
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Rather pleased that "totally loving the phone" is winning in a landslide. Does this mean we've finally 'scared off' all the whiners?
I hope so as well, but we all know that you can never get rid of all the whiners on any forum.
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Old August 26th, 2010, 04:06 PM   #44 (permalink)
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I had one of the battery faulty ones, so with 6 days left in my return period, I returned it, and went to verizon and got a droid 2... but i do miss the screen and the 720p capturing...
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Old August 26th, 2010, 07:42 PM   #45 (permalink)
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Of course.

Its like a crazy, high maintenance and smoking hot girl friend. You still love her despite her flaws. Focus on the positives more so than the negatives. None of us are perfect, so are phones.
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Old August 26th, 2010, 09:53 PM   #46 (permalink)
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I love my captivate, everything is good except for the GPS. And once the screen would not respond, had to take the battery to reboot and then it worked just fine. Taking the battery out is a pain with the case I have on though.

I still got 10 days on my 30 day return policy tho, I was thinking about getting a new one just cause but then I'm kinda against the unethicalness of that. I'm just hoping Samsung pulls through, as is everyone, on the GPS because as a delivery driver is going to new places very often it is totally necessary.
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Old August 26th, 2010, 10:07 PM   #47 (permalink)
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I like my phone alot and have enjoyed playing with it for about a week..The only issues I am having are..I cannot seem to fiqure out why my computer will not recgonize my phone. I have downloaded new drivers and still it is not there. I also can not fiqure out how to move my music to the phone. I have a 4g sd card in the phone...plus how do you drop and drag?
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Old August 26th, 2010, 11:45 PM   #48 (permalink)
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I really do love this phone! Admittedly the GPS is worthless, which hopefully will be fixed soon and for me, personally, it is not something I will ever use. I also agree that the computer sync is a bit wonky, it works on mine after I plug and unplug it a few times. However, these issues aside, Samsung has built an amazing piece of technology. This phone has impressed me in every way possible and opened my eyes to realize how limited I actually was by my previous phone, which BTW was not without its technical issues.
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Old August 27th, 2010, 09:05 AM   #49 (permalink)
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Love my captivate. My gf got so tired of bein jealous of my phone that she returned her iphone and got a captivate as well and couldnt be happier.
Sure there are a few minor issues but all phones have em. And many of them are fixable w a lil tweaking.
Absolutely cant wait for froyo.
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Old August 30th, 2010, 08:55 AM   #50 (permalink)
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I like my phone alot and have enjoyed playing with it for about a week..The only issues I am having are..I cannot seem to fiqure out why my computer will not recgonize my phone. I have downloaded new drivers and still it is not there. I also can not fiqure out how to move my music to the phone. I have a 4g sd card in the phone...plus how do you drop and drag?

I use Easy Phone Tunes. I store all my music in iTunes on my computer and this very easy to configure. Find in the market free.
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 The Samsung Captivate is AT&T's version of the Samsung Galaxy S, marking Samsung's first strong push into high-end Android territory. The manufacturer simultaneously launched the Galaxy S on every major American carrier, each reta... Read More

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