I just bought a new Captivate from RadioShack for Black Friday and I have a few concerns that the phone I received might be either a used/refurbished/returned item.
The reasons I suspect so are as follows:
- The seal was different from when I bought a Captivate from Best Buy, it looked like someone had taken off the original circular seal and replaced it with a square seal (in fact you can see the imprint of the old one underneath the square seal).
- The sticker that says " Txtng and Drvng... It Can Wait" is different also. It has a flap on the top right corner for easy peeling. Again, the ones from Best Buy didn't have this flap.
- Finally, and my biggest reason for suspicion: the phone already has the 2.1 update 1 firmware installed, whereas 0 out of the 3 I got from Best Buy had this. They only had 2.1, not the update, and I had to update them myself. Are new batches of Captivates shipping with the update 1 already installed?
Also there is this article from 2009 that basically warns that RadioShack does indeed sell used/refurbished/returned items as new >> More Insider Tips When Buying From Radioshack - The Consumerist
The phone itself, as far as I can tell from the 3 hours I've had it, performs more or less ok. I just want to know if anyone has had bad experiences with RadioShack products that would confirm my suspicion and if there is anyway to know for sure if I've been duped - or if I'm just being cynical and paranoid.