July 24th, 2012, 03:26 AM
Join Date: May 2010
Device(s): White Samsung Galaxy Note 2 AT&T,
Black Samsung Galaxy S4 VZW,
White Samsung Galaxy S4 AT&T
Carrier: AT&T and Verizon
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I am sorry that no one who could help here saw this in a more timely fashion.
Staff here tries to get into all of the forums here as often as possible, and somehow this thread got overlooked.
I would recommend that it be returned to the service provider or the nearest service center for some troubleshooting. That's what I would do. It may be repairable, or may need to be replaced.
Never Lookin' Back!