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Old April 9th, 2013, 11:07 AM   #1 (permalink)
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Default Can't send/receive phone calls/text messages

Has anyone else had this happen to them?

My phone will not send/receive phone calls or text messages. It will only run apps that use data whether it be 3G or Wi-Fi. When I tried calling my phone from a land-line it went straight to voicemail even though my phone is on.

The other phones that are attached the Sprint account that I’m a part of are working just fine so it’s not an issue of “You didn’t pay your bill so we’re shutting you off”.

I recently updated my phone to JellyBean but I don’t think the update is causing the problem.

I checked to see if my phone was in “Airplane Mode” and it is currently OFF.

Any thoughts or suggestions?

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Old April 9th, 2013, 11:25 AM   #2 (permalink)
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Do you have Google voice attached to your phone?

Did this start happening as soon as you updated to jb?

Also did you factory reset after you updated to jb? If not that would be my advice for now
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Old April 9th, 2013, 11:46 AM   #3 (permalink)
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I'm not sure what Google Voice is exactly.

I updated to JellyBean the day after the update came out. I did a factory reset and cleared my cache the day after the update.
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Old April 9th, 2013, 05:06 PM   #4 (permalink)
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So your Sprint 3G data works but no phone calls or text messages? Your phone may need to be re-activated. First try going to system updates and updating your profile and PRL.

Or if you're part of a group account, there may be a problem with the account setup. Maybe for some reason your phone is NOT part of the group now. Log in to your account at Sprint online and see if your phone is listed. Or go to their activation website and give that a try...

Activate your new phone

...or call Sprint and they'll get it working again.
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Old October 8th, 2013, 05:27 PM   #5 (permalink)
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Default I cant make calls or text with phone

I just flashed my galaxy s3 with a synergy custom rom and when I did I noticed that I can't make any phone calls or text message. every thing else works awesome. but its really annoying since I have to be on the phone for my business. I checked my settings and its says service state out of service, my signal strength is -103dBm 37 asu I don't know what to do can anyone help.
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Old October 8th, 2013, 05:48 PM   #6 (permalink)
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Default I cant make calls or text with phone

I just flashed my galaxy s3 with a synergy custom rom and when I did I noticed that I can't make any phone calls or text message. every thing else works awesome. but its really annoying since I have to be on the phone for my business. I checked my settings and its says service state out of service, my signal strength is -103dBm 37 asu I don't know what to do can anyone help.
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Samsung Epic 4G Touch
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The Samsung Epic 4G Touch is Sprint's Galaxy S II device. Originally said to be named the Samsung Within, the Samsung Epic 4G Touch is a continuance of the name of Sprint's original Galaxy S phone, the Samsung Epic 4G. The Epic 4G Touch wil... Read More



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