June 15th, 2011, 10:55 PM
Join Date: Feb 2011
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Originally Posted by voices117
i bought samsung galaxy 550, and found out i could upgrade firmware to 2.2 by downloading kies from samsungs website.
i followed every step:
%100 battery charge
when i plugged the phone, kies offered me to upgrade, i accepted.
everything went fine, but then a pop up told me the install finished and right after that before i could press "Accept" windows throws an error and closes the installer.
Now i cant use my phone. when i turn it on it shows a logo that is a pc, a warning sign and a phone
PC -- \!/ -- phone
if i plug it in neither the pc or kies recognices it.
what can i do???
I think you have galaxy 5500 without keyboard right !!! This is forum of Galaxy 551 and As far as I know 551 has 2.2 preinstalled.
The warning sign is the download mode.
Something can be done at home !!!!
The HARD WAY :-
Go to samfirmware.com
You will have to register
Firmware- > android
SELECT YOUR MODEL ONLY
Depending on your continent download the file
Now there is Flash program (Odin) .Download it too
There is a guide available .Download the guide and follow instructions step by step.
You should be able to install 2.2 easily
THE SOFT WAY
Go to samsung care centre .They will gladly repair it.
This is a normal KIES fault and 80 percent of phone failures are due to KIES.