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Old June 15th, 2011, 08:21 PM   #1 (permalink)
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Default Error updating firmware with kies

Hello everyone:

i bought samsung galaxy 550, and found out i could upgrade firmware to 2.2 by downloading kies from samsungs website.

i followed every step:

%100 battery charge
Internet connection
original USB

when i plugged the phone, kies offered me to upgrade, i accepted.

everything went fine, but then a pop up told me the install finished and right after that before i could press "Accept" windows throws an error and closes the installer.

Now i cant use my phone. when i turn it on it shows a logo that is a pc, a warning sign and a phone
_
PC -- \!/ -- phone

if i plug it in neither the pc or kies recognices it.

what can i do???

THNX

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Old June 15th, 2011, 10:55 PM   #2 (permalink)
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Quote:
Originally Posted by voices117 View Post
Hello everyone:

i bought samsung galaxy 550, and found out i could upgrade firmware to 2.2 by downloading kies from samsungs website.

i followed every step:

%100 battery charge
Internet connection
original USB

when i plugged the phone, kies offered me to upgrade, i accepted.

everything went fine, but then a pop up told me the install finished and right after that before i could press "Accept" windows throws an error and closes the installer.

Now i cant use my phone. when i turn it on it shows a logo that is a pc, a warning sign and a phone
_
PC -- \!/ -- phone

if i plug it in neither the pc or kies recognices it.

what can i do???

THNX
I think you have galaxy 5500 without keyboard right !!! This is forum of Galaxy 551 and As far as I know 551 has 2.2 preinstalled.

REGARDLESS .

The warning sign is the download mode.

Something can be done at home !!!!

The HARD WAY :-

Go to samfirmware.com
You will have to register
Firmware- > android
SELECT YOUR MODEL ONLY
Depending on your continent download the file
Now there is Flash program (Odin) .Download it too
There is a guide available .Download the guide and follow instructions step by step.
You should be able to install 2.2 easily

THE SOFT WAY
Go to samsung care centre .They will gladly repair it.
This is a normal KIES fault and 80 percent of phone failures are due to KIES.
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Old June 16th, 2011, 06:02 AM   #3 (permalink)
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thank you very much!

Quote:
I think you have galaxy 5500 without keyboard right !!! This is forum of Galaxy 551 and As far as I know 551 has 2.2 preinstalled.
you r right about the phone, but i thoght maybe 551 was the same :/ my bad

Quote:
The HARD WAY :-

Go to samfirmware.com
You will have to register
...
THE SOFT WAY
Go to samsung care centre .They will gladly repair it.
This is a normal KIES fault and 80 percent of phone failures are due to KIES.
if i mess up with the hard way, is samsung gonna take the phone?

one more thing: is the firmware from samfirmware.com the original?

i guess samsung makes some adjustments to android so its fully compatible with the phone, so is that firmware the one that they provide?

Thanx!

UPDATE: i just went to the website, im from Argentina (south america) but theres no firmware for my continent :S
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Last edited by voices117; June 16th, 2011 at 06:40 AM.
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Old June 16th, 2011, 06:39 AM   #4 (permalink)
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Originally Posted by voices117 View Post
thank you very much!



you r right about the phone, but i thoght maybe 551 was the same :/ my bad



if i mess up with the hard way, is samsung gonna take the phone?

one more thing: is the firmware from samfirmware.com the original?

i guess samsung makes some adjustments to android so its fully compatible with the phone, so is that firmware the one that they provide?

Thanx!
Those are OFFICIAL samsung ROM's !!!
The dudes at samsung use the same software and the manual on site is official samsung guide.


P.S.
The forum for I5500 is
Samsung Galaxy Europa (5) - Android Forums
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Last edited by karandpr; June 16th, 2011 at 11:23 AM.
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Old June 16th, 2011, 09:41 AM   #5 (permalink)
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ok

i tried to flash it, but i didnt find the binary files (.md5), the only download that offers is the .ops and the firmware :S

then when i didnt select any file one appeared.

i flashed it with that one and now my phone works but its in japanese xD

and the touchscreen doesnt work
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Old June 16th, 2011, 10:05 AM   #6 (permalink)
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well...

now my pc wont recognize it...

im done, ill take it to samsung.

bye thnx
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Old June 26th, 2011, 02:42 AM   #7 (permalink)
 
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Hi but I am installing the update of I5510, that the kies suggests that.
and now IT's the version, 2.2 >>I5510JXKD1.
and It's solve the problem that every bady has.battery consuption. now 2 days that Iam not charge it.
مهاجرت کانادا
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Last edited by mahni1390; June 28th, 2011 at 03:05 AM.
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Samsung Galaxy 551
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Here comes Samsung with yet another phone in the Galaxy line. This time it's in the form of the full QWERTY Samsung Galaxy 551. With a 3.2 inch screen and a full slide out QWERTY keyboard, the Galaxy 551 is a nice mid level Android phone f... Read More

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