wifi "disabled"

isar998 · July 7th, 2011, 05:33 AM

i bought a galaxy 551 few weeks ago. i have a wifi router at my home but couldnt connect it to my galaxy. Everytime i turn on wifi on my galaxy, first it says obtaining ip address, then it says remembered and after few seconds it says "disabled".

plz help!!!

amlothi · July 7th, 2011, 08:52 AM

It's not connecting to your router. Probably a setting somewhere, or something not compatible with the phone. Routers are funny things. You could try resetting the router to default settings and see if you can connect then. If it works, slowly add back the security (password, encryption, whatever) and see which thing "breaks" it.

udayvir · July 7th, 2011, 10:30 AM

Quote:

Originally Posted by isar998

i bought a galaxy 551 few weeks ago. i have a wifi router at my home but couldnt connect it to my galaxy. Everytime i turn on wifi on my galaxy, first it says obtaining ip address, then it says remembered and after few seconds it says "disabled".

plz help!!!

i too bought the 551 a couple of days back .. and i too faced a similar problem ... after about an about an hour of trying... i finally remembered that my router had a mac filter on .. chances are that u to have a similar issue .. ( adding my device to trusted MAC solved the problem for me)...

isar998 · July 7th, 2011, 11:51 PM

thanx guys for ur replies..but i guess it has nothing to do with router coz yesterday i did a "factory data reset" to my galaxy and wifi started working fine but now today i m facing the same problem..

isar998 · July 8th, 2011, 12:31 AM

..and i m using Pronet 54M Wireless Router.

~~mahni1390~~ · July 19th, 2011, 03:08 AM

hi, so you must go to garantee, or
before that try with another router, and see this problem remains or not.
مهاجرت به کانادا

Waterborne · September 26th, 2011, 12:50 AM

Hi,

Is it stuck on "Obtaining IP address"? If yes, you might like to try using the Allshare app to connect to wi-fi. Just open the application, and click "ok" when prompted that it requires an internet connection. It then connects the phone to the wi-fi properly.

Another thing you might like to try is to use a Static IP. You can set it on the Wireless settings. I don't like this method very much though since it may not work on routers configured differently.

Finally, if it is not stuck on "Obtaining IP address", you might like to try to just enter *#*#526#*#* in the dialer. I think this code resets or re-loads the Wi-fi driver. It should say "Driver loading successful".

Hope you solve your problem!