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Old April 8th, 2011, 10:02 PM   #1 (permalink)
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Confused Samsung Galaxy Ace Pc connectivity

Guys, can you help me with this? Please! I haven't plugged my phone on my pc yet. How and what to do.

1. plug Galaxy Ace to pc using usb chord.

2. now what?

3. will it prompt which to use? as mass storage or use kies?

4. or will it automatically run kies and look for its drivers then have the interface of kies?

5. did you turned on the usb debugging thingy? don't know what it is.

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Old April 28th, 2011, 04:18 PM   #2 (permalink)
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Default Connect Ace to PC

Hello,
The way you're asking, I guess you don't intend to develop applications for your device or try to go under the surface of the Android OS, so you don't need the USB debugging.

If you just want to exchange data between your PC and your phone, it depends on what OS you are using on the PC.
- If you are using Linux, the chances are high that you don't need additional drivers.
- If you're using Windows, than you will probably need additional drivers. When you install the Samsung Kies tool, then you get the drivers installed. If you don't like to install Kies, than you can also find the drivers only somewhere on the Samsung support pages.

When prepared such way, than you can connect your phone and PC with the USB cable.
On your phone you will see a screen, if USB debugging is activated, where you should uncheck the USB debugging.
Next you get to a screen (with the green android character) where you are asked if you want to give the attached PC access to your phone's SD card. Here you should click on the white text box on the bottom, as it is also explained on the same screen.
On the next screen the android character is now yellow.
The PC now should show the external storage, as it would also show an USB memory stick.

You can copy data either with help of Kies or as you would exchange data with an USB memory stick.

Before unconnecting PC and phone physically you have to unconnect them on the software level. Therefore you first choose to unmount the device in the OS of your PC. Windows would call it something like 'remove safely'.
Then you also have tell your phone, that you are done by clicking on the white disconnect box on the yellow character screen.
You will get back on the green character screen and you can either disconnect the cable, or connect again to your PC if you forget to copy some files.
(If you just want to charge your phone with help of a PC, e.g. at the office or a friend's home, then you don't have to give access to your SD card, since you may want to keep your SD card content private. In that case you also have to make sure, that USB debugging is deactivated on your phone, otherwise your phone is even more exposed.

As far as I remember, the connecting procedure is also described quite good in the manual, that can be downloaded from the Samsung's web site. At least if you follow the proposed way by using Kies.

... as always -> Read the manual first! <-
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Old April 28th, 2011, 06:11 PM   #3 (permalink)
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Unhappy Samsung Galaxy Ace connection issue with PC Studio

Hello,
Can anyone help me with this issue? I recently bought an Ace and downloaded the PC Studio and tried to connect the phone to the PC, but got a message something like "can't connect an unregistered mobile". I don't know what is the problem.

Regards,
HCHE
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Old April 29th, 2011, 04:58 PM   #4 (permalink)
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Default Connectivity

HEy HCHE,

I faced a similar issue.

Here is the link to my post.

Samsung New Pc Studio Connection issue

Hope this helps.

Kind Regards,
Sumeet Bais
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Old July 1st, 2011, 11:37 PM   #5 (permalink)
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hi, can i know how to detect my phone to pc using USB cable?? i had plugged in the cable, but my pc seems did not appear anything while my phone is charging...so may i know what can i do to it??
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Old July 2nd, 2011, 05:22 AM   #6 (permalink)
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hey everything will be fine just donwload new drivers. I had they same problem. New drivers solved the problem. Go to kies and install drivers again.
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Old July 2nd, 2011, 11:18 AM   #7 (permalink)
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Quote:
Originally Posted by Lee1115 View Post
hi, can i know how to detect my phone to pc using USB cable?? i had plugged in the cable, but my pc seems did not appear anything while my phone is charging...so may i know what can i do to it??
When u connect it to PC,go to settings n disable USB debugging n then u can use phone in mass storage mode
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Old July 7th, 2011, 02:02 PM   #8 (permalink)
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i cant able to download any apps through pc can any one tell why
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Old July 12th, 2011, 03:03 AM   #9 (permalink)
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i have a question. I'm using Windows and I installed sumsung kies, but when I get to a screen where I am asked if I want to give the attached PC access to your phone's SD card, I click on the white text box,it shows that he needs some time, but the android character becomws yellow for a 0.5 seconds and I don't now why.. can you help me?
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Old October 2nd, 2011, 05:51 AM   #10 (permalink)
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Quote:
Originally Posted by Arol View Post
Hello,
The way you're asking, I guess you don't intend to develop applications for your device or try to go under the surface of the Android OS, so you don't need the USB debugging.

If you just want to exchange data between your PC and your phone, it depends on what OS you are using on the PC.
- If you are using Linux, the chances are high that you don't need additional drivers.
- If you're using Windows, than you will probably need additional drivers. When you install the Samsung Kies tool, then you get the drivers installed. If you don't like to install Kies, than you can also find the drivers only somewhere on the Samsung support pages.

When prepared such way, than you can connect your phone and PC with the USB cable.
On your phone you will see a screen, if USB debugging is activated, where you should uncheck the USB debugging.
Next you get to a screen (with the green android character) where you are asked if you want to give the attached PC access to your phone's SD card. Here you should click on the white text box on the bottom, as it is also explained on the same screen.
On the next screen the android character is now yellow.
The PC now should show the external storage, as it would also show an USB memory stick.

You can copy data either with help of Kies or as you would exchange data with an USB memory stick.

Before unconnecting PC and phone physically you have to unconnect them on the software level. Therefore you first choose to unmount the device in the OS of your PC. Windows would call it something like 'remove safely'.
Then you also have tell your phone, that you are done by clicking on the white disconnect box on the yellow character screen.
You will get back on the green character screen and you can either disconnect the cable, or connect again to your PC if you forget to copy some files.
(If you just want to charge your phone with help of a PC, e.g. at the office or a friend's home, then you don't have to give access to your SD card, since you may want to keep your SD card content private. In that case you also have to make sure, that USB debugging is deactivated on your phone, otherwise your phone is even more exposed.

As far as I remember, the connecting procedure is also described quite good in the manual, that can be downloaded from the Samsung's web site. At least if you follow the proposed way by using Kies.

... as always -> Read the manual first! <-
Hi,

I am facing difficulty in connecting my phone with pc.
As u hv mentioned in ur post, that once connected with USB cable, "On your phone you will see a screen, if USB debugging is activated, where you should uncheck the USB debugging.
Next you get to a screen (with the green android character) where you are asked if you want to give the attached PC access to your phone's SD card. Here you should click on the white text box on the bottom, as it is also explained on the same screen.
On the next screen the android character is now yellow."


But i did not see any such option. Even after manually going to the Application Settings and unchecking "USB debugging" option, it didn't serve the purpose.

PLEASE HELP ME OUT!!!!!

Kindly let me know the default settings required before plugging in USB.
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Old November 18th, 2011, 01:32 PM   #11 (permalink)
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Default Found The Answer People.. PC CONNECTIVITY PROBLEM

Hey all..

I had the same issue big time, Galaxy Ace S5830 would not connect at all to my pc at all.. untill..

I USED A NOKIA USB!!! OMG.. Trust me it works.. connected into Kies no worries and device (phone) was recognised, the USB Cable supplied with the Galaxy Ace S5830 did not work but an old Nokia USB cable sorted it. WHOOP WHOOP !

Enjoy and hope this helps

http://www.tinterwebsitedesign.com
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Old November 18th, 2011, 01:41 PM   #12 (permalink)
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Default Found The Answer People.. PC CONNECTIVITY PROBLEM Galaxy Ace S5830

Hey all..

I had the same issue big time, Galaxy ace S5830 would not connect at all to my pc at all.. untill..

I USED A NOKIA USB!!! OMG.. Trust me it works.. connected into Kies no worries, the USB Cable supplied with Galaxy Ace S530 did not work but an old nokia USB cable sorted it. (as long as the phone sockets match - dont force it!!) WHOOP WHOOP !

Enjoy and hope this helps

www.tinterwebsitedesign.com
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Old November 26th, 2011, 09:18 AM   #13 (permalink)
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I plugged my phone in to my computer using the USB cable and my computer found and installed the drivers all on its own. After that nothing happened. My phone was just charging off of my computer. I couldn't find anywhere on my computer that my phone was plugged in. Any suggestions?
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Old November 26th, 2011, 02:42 PM   #14 (permalink)
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Had this problem in my Ace, I went to the Device Manager and just scanned for Hardware Changes and it detected my Ace again.
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Old January 7th, 2012, 07:36 AM   #15 (permalink)
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I've been trying to get my phne set up so i can put music from my pc to my phone but its not showing up.... i've searched for device managers but could you tell me where it is pleas e??
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Old January 10th, 2012, 08:48 AM   #16 (permalink)
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Angry What a palaver

I've had the same problem for days now, and have been searching all over for a remedy. It did occur once when I first got the phone, but then I did not know the phone, so did not know where the settings were.

Anyway the phone would not connect Kies or no Kies, USB driver or no driver. I got a neighbour to check with his cable, still no luck. My cable with his phone fine, so it is the phone.

Looked at resetting phone. Eventually took the battery out for about 2mins, put it back in, connected via USB, turned off debugging and then got USB connected message. Then you can use the notifications dropdown to connect.

It still will not connect with Kies (that is one of the most bloated/slow pieces of software I have come across for a long while), but with the Samsung USB drivers at least I have it as a drive.

THis is on XP SP3. Next to try is win 7, but the phone was at at fault all the time. If I could change it for something decent I would in a heartbeat.

Hope this helps someone.?


Quote:
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I've been trying to get my phne set up so i can put music from my pc to my phone but its not showing up.... i've searched for device managers but could you tell me where it is pleas e??
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Old January 10th, 2012, 09:15 AM   #17 (permalink)
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Ok, on my Win7 laptop the following happens.

Connect via USB, USB debugging is enabled by default. (What bright spark decided that was the 'normal' thing to do?).

Switch it off, it immediately comes back on. Have to switch off 3 or 4 times for it to stay off.
Then USB connectivity is available and it will connect with the Android going Orange.

This is progress.???
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Old January 12th, 2012, 10:02 AM   #18 (permalink)
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Originally Posted by sjunell View Post
I plugged my phone in to my computer using the USB cable and my computer found and installed the drivers all on its own. After that nothing happened. My phone was just charging off of my computer. I couldn't find anywhere on my computer that my phone was plugged in. Any suggestions?
go to 'notifications' and select connect usb storage device
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Old January 17th, 2012, 05:49 PM   #19 (permalink)
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Default Sync Problem Solved

If like others you have problems getting your computer to recognize your phone you've probably got an Asus motherboard and need to plug the usb in the back of the computer and not the front.

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Old January 17th, 2012, 05:50 PM   #20 (permalink)
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To unlock the Samsung Galaxy Ace go here - [TUTORIAL] How to Network Unlock Samsung Galaxy Ace Via ADB - xda-developers every reply post is a thank you and it worked for me. The instructions may look complex but its a 15 minute job and its free.

If like others you have problems getting your computer to recognize your phone you've probably got an Asus motherboard and need to plug the usb in the back of the computer and not the front.

By the way avoid unlock codes direct they charge you for information that is already available on the moneysavingexpert.com site, offer unlock codes that are sometimes temporary and/or do not work.
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Old January 18th, 2012, 03:27 AM   #21 (permalink)
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Originally Posted by WelshGasman View Post
Connect via USB, USB debugging is enabled by default. (What bright spark decided that was the 'normal' thing to do?).

Switch it off, it immediately comes back on. Have to switch off 3 or 4 times for it to stay off.
Then USB connectivity is available and it will connect with the Android going Orange.
I have the same problem on connecting with the USB of my car radio. I will try what you say, turning it off several times, but although it works, this would be really annoying
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Old January 29th, 2012, 12:24 AM   #22 (permalink)
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Angry USB cable not getting recognized

Hi,

I've freshly installed Kies on my Windows 7 PC, At first the USB cable and mobile got recognized on PC and everything worked fine, For the second time after plugging the USB chord in the micro USB on mobile and PC USB the PC is not detecting the mobile as well as the mobile also shows no USB device connected in Settings>Wireless and Network Settings>Tethering and Portable Hotspots.
I've tried
1. Setting the Debug mode off (Uncheck) in Development
2. Reinstalled the Drivers through Kies
I'm unable to backup any data also unable to sync contacts with Outlook due to the USB problem

Please help
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Old January 29th, 2012, 04:45 AM   #23 (permalink)
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Originally Posted by pnkhakre View Post
Hi,

I've freshly installed Kies on my Windows 7 PC, At first the USB cable and mobile got recognized on PC and everything worked fine, For the second time after plugging the USB chord in the micro USB on mobile and PC USB the PC is not detecting the mobile as well as the mobile also shows no USB device connected in Settings>Wireless and Network Settings>Tethering and Portable Hotspots.
I've tried
1. Setting the Debug mode off (Uncheck) in Development
2. Reinstalled the Drivers through Kies
I'm unable to backup any data also unable to sync contacts with Outlook due to the USB problem

Please help
1 disconnect phone from PC (unmount usb storage if enabled)
2 reboot PC (re-install USB drivers if the first reboot didn't work)
3 USB debug mode must be enabled
4 connect phone, use the usb storage mode or kies but not the two at the same time.
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Old January 29th, 2012, 06:50 AM   #24 (permalink)
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I had the very same problem on a different thread until "cyberwhip" help me.

Originally Posted by cyberwhip
if your still having issues connecting via usb, try this:
1. go to "settings"
2. applications
3. development
4. USB development mode enable

location of this setting may vary, but should work, no guarantees though.

I did this to the phone and now I turn on Kies then plug in the phone, all is good!!
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Old February 1st, 2012, 07:26 AM   #25 (permalink)
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Sad fix ace usb port

Hii,I've samsung galaxy ace,the usb port doesn't work for charger or usb cable.
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Old February 1st, 2012, 07:59 PM   #26 (permalink)
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yeah apparently kies works for some people with usb debugging enabled and some people it has to be disabled.

It only works for me with debug enabled.

also some people having issue with the debug mode saving, always changing back to enable. My phone does not have that problem.

I'm using stock 2.3.4 but rooted, maybe the version has something to do with it.
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Old February 10th, 2012, 04:07 PM   #27 (permalink)
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Quote:
Originally Posted by pnkhakre View Post
Hi,

I've freshly installed Kies on my Windows 7 PC, At first the USB cable and mobile got recognized on PC and everything worked fine, For the second time after plugging the USB chord in the micro USB on mobile and PC USB the PC is not detecting the mobile as well as the mobile also shows no USB device connected in Settings>Wireless and Network Settings>Tethering and Portable Hotspots.
I've tried
1. Setting the Debug mode off (Uncheck) in Development
2. Reinstalled the Drivers through Kies
I'm unable to backup any data also unable to sync contacts with Outlook due to the USB problem

Please help
i had this problem.

connected phone to pc with usb cable, turned phone off then back on and device was then detected and connected ok.
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Old February 15th, 2012, 09:31 AM   #28 (permalink)
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Default galaxy ace connectivity problem

I'm having some trouble connecting my phone to my computer. Sometimes when I put in the USB i don't get the green android character so I can't turn on the USB connection on my phone. I sometimes solved it by restarting my phone. It doesn't work anymore, however. HELP, PLEASE!
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Old February 20th, 2012, 09:57 AM   #29 (permalink)
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i have a problem..my app were automatically..after i install app2sd from the market..now..i cant install any application from market...anyone know..what might be the problem..??any solution to fix it..??
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Old February 27th, 2012, 06:31 AM   #30 (permalink)
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Default won't connect

i've downloaded samsung kies for my windows 7 starter..it doesn't work..any solution how to fix it...??
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Old February 27th, 2012, 06:42 AM   #31 (permalink)
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As I understand it if you just want to use as a mass storage device you wont need drivers in windows 7 and probably also not in vista.

When plugging it in, your phone will get a notification that its plugged in, if you select that notification you can then unmount the usb partition and it will then mount on the pc as a drive.

However you need the samsung usb drivers to use kies and software like adb.
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Old March 8th, 2012, 10:52 PM   #32 (permalink)
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Quote:
Originally Posted by tristan5267 View Post
guys, can you help me with this? Please! I haven't plugged my phone on my pc yet. How and what to do.

1. Plug galaxy ace to pc using usb chord.

2. Now what?

3. Will it prompt which to use? As mass storage or use kies?

4. Or will it automatically run kies and look for its drivers then have the interface of kies?

5. Did you turned on the usb debugging thingy? Don't know what it is.
samsung android mobiles will connect to pc only if kies is installed
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Old March 8th, 2012, 10:53 PM   #33 (permalink)
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i've downloaded samsung kies for my windows 7 starter..it doesn't work..any solution how to fix it...??
update the version of kies
it works better on my windows 7 ultimate
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Old May 1st, 2012, 08:43 AM   #34 (permalink)
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Quote:
Originally Posted by dineshlives View Post
update the version of kies
it works better on my windows 7 ultimate
Hi to all,
I am experiencing the same problem.

I am using Win7 Ultimate 64bits, Kies (v2.3.0.12035-16 - Downloaded 01/May/2012) and still cannot connect my Samsung Galaxy Ace (GT-S5830 - v2.3.6) to Kies.
Tried rebooting PC, changing USB socket (connecting directly to the back of PC), even running Kies as administrator.
It just connects my phone continuously and nothing happens.
I can see and browse my SD Card from the PC with no problems. Just the phone itself doesn't want to connect.
Also disabled USB Debugger, and no changes!
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Old May 1st, 2012, 11:46 AM   #35 (permalink)
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I have been using with my Ace MyPhoneExplorer FJ Software Development from Dec 2011 & before that for my SE K750i for 6 years. Works like a dream absolutely no problems. I use this s/w for all other jobs like backups/syncing/archiving/copying music to memory card etc. You will never miss KIES except for updating the firmware.
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Old May 18th, 2012, 06:11 PM   #36 (permalink)
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hello does anyone have the drivers that come's with the phone as i formatted the drive to root it and forgot to get drivers of it

thanks
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Old August 31st, 2012, 07:39 PM   #37 (permalink)
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Laugh Galaxy Ace, USB conection solved!!!!

Friends, I hope they serve, I after many failed login attempts, including Samsung's advisers on the phone, I managed a successful connection by USB. It is very simple, when the phone is connected by USB Windows tries to install drivers for it, and even the Internet looking for them, never manages to install two or three of them. These drivers are in the package that come with Samsung KIES when installed. Just go to the Windows Device Manager, find the unknown devices, click on each one with the right mouse button, then select the Update Driver option in the next window, choose the option to find the software on the computer, then give the search path, which is usually C: \ Program Files \ Samsung, verify that this marked the option to search subfolders and ready in seconds to identify and connect with KIES. (Translated by Google)

Amigos, espero que les sirva, yo después de muchos intentos fallidos de conexión, incluso con los asesores de Samsung al teléfono, logré una conexión exitosa por USB. Es muy simple, cuando el teléfono se conecta por USB Windows trata de instalar los controladores correspondientes, y los busca incluso por Internet de los cuales, nunca logra instalar dos o tres de ellos. Esos controladores, están en el paquete que vienen en el Samsung KIES cuando se instala. Sólo hay que ir al Administrador de Dispositivos de Windows, buscar los dispositivos desconocidos, hacer clic en cada uno con el botón derecho del ratón, luego seleccionar la opción de Actualizar controlador, en la siguiente ventana, escoger la opción de buscar el software en el computador, luego darle la ruta de busqueda, que generalmente es C:\Program Files\Samsung, verificar que este marcada la opción de buscar en subcarpetas y listo, en segundos se identificarán y se conectará con el KIES. (Traducido por Google)
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Old September 9th, 2012, 08:35 AM   #38 (permalink)
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OK, after facing similar problem, I have called the store I bought my Samsung Ace 2, and the sale lady gave me this solution and it worked perfectly:

1) Unplug everything.
2) Go to your phone 'setting' -> 'wireless and network' -> 'usb utilities' then press the button 'connect storage to PC' THEN plug in the cable to the phone & computer. Then you will see android logo and it will say USB connected. Then your computer will detect the driver. You will have to repeat these steps every time you mount your usb driver.

Hope this helps. I haven't seen any solution on any forum sofar. If it works for you, please report back too.
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Old November 3rd, 2012, 01:05 PM   #39 (permalink)
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Quote:
Originally Posted by Berni View Post
OK, after facing similar problem, I have called the store I bought my Samsung Ace 2, and the sale lady gave me this solution and it worked perfectly:

1) Unplug everything.
2) Go to your phone 'setting' -> 'wireless and network' -> 'usb utilities' then press the button 'connect storage to PC' THEN plug in the cable to the phone & computer. Then you will see android logo and it will say USB connected. Then your computer will detect the driver. You will have to repeat these steps every time you mount your usb driver.

Hope this helps. I haven't seen any solution on any forum sofar. If it works for you, please report back too.
Thanks a lot Bernie.

I've been going round and round, trying to get my Galaxy Ace 2 to connect, using the USB cable.

Just tried your method and it works.

I think it's a shame that such a good phone cannot connect as easily as many other USB devices do.
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Old November 4th, 2012, 06:53 PM   #40 (permalink)
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Since carrying out Bernie's instructions, I've managed to connect my Galaxy Ace 2 without any problems.

So far so good!
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Old June 5th, 2013, 02:23 PM   #41 (permalink)
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TURN THE PHONE OFF AND BACK ON! USB connectivity issue resolved; easy as that...
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The Samsung Galaxy Ace is an Internation/European Android phone with a 3.5-inch screen and 800MHz processor. Samsung describes it as minimal yet sophisticated and we'd have to agree. While the specs aren't top notch, the Galaxy Ace still co... Read More



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