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Old October 28th, 2011, 04:29 PM   #1 (permalink)
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Default Unable to send picture texts

hello, i just recently bought a Samsung galaxy ace and i am unable to send or receive picture texts, it just gives me the message " currently unable to send your message. will keep trying until service is available" and it will not send but i can send normal texts just fine. i have looked all over and i cannot fix this problem. my plan includes unlimited texting of all forms (picture, audio, video and whatnot). any help would be greatly appreciated.

when i get picture or video texts i just get a message to visit telusmobility.com/snap but the login always fails.

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Last edited by rjfd; October 28th, 2011 at 04:52 PM.
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Old October 31st, 2011, 05:30 AM   #2 (permalink)
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Originally Posted by rjfd View Post
hello, i just recently bought a Samsung galaxy ace and i am unable to send or receive picture texts, it just gives me the message " currently unable to send your message. will keep trying until service is available" and it will not send but i can send normal texts just fine. i have looked all over and i cannot fix this problem. my plan includes unlimited texting of all forms (picture, audio, video and whatnot). any help would be greatly appreciated.

when i get picture or video texts i just get a message to visit telusmobility.com/snap but the login always fails.
Hi, welcome. Do you know you have to be connected to the internet to send/receive MMS messages on an Android phone?? This will solve it I'm sure. Check your settings that you are set to automatically send/receive MMS's & all should be good once you are connected to the web. Must be on packet data not wifi. Hope this helps. GrahamF. London
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Last edited by GrahamF; October 31st, 2011 at 05:31 AM. Reason: spelling
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Old November 1st, 2011, 06:36 PM   #3 (permalink)
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My missus has been having a similar problem and we found the only way to get them to send was to make sure wi-fi is turned off (it is usually turned on at home).
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Samsung Galaxy Ace
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The Samsung Galaxy Ace is an Internation/European Android phone with a 3.5-inch screen and 800MHz processor. Samsung describes it as minimal yet sophisticated and we'd have to agree. While the specs aren't top notch, the Galaxy Ace still co... Read More



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