August 14th, 2012, 07:14 PM
Join Date: May 2010
Device(s): White Samsung Galaxy Note 2 AT&T,
Blue Samsung Galaxy S3 VZW,
White Samsung Galaxy S4 AT&T
Carrier: Not Provided
Thanked 1,994 Times in 1,062 Posts
Welcome to Android Forums, Mel.
Your English is just fine!
I really think your best bet is to let the proffessional service people deal with this, since replacing it yourself didn't work.
Good Luck, and keep us posted.
Never Lookin' Back!