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Old December 10th, 2012, 11:02 AM   #1 (permalink)
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Default Software update - Processing Fails

Hi. I have a Samsung Galaxy Ace Advance GT6800. I have a notification that I must update but when I confirm to update it says Processing Failed. Via Kies it says Your device's current firmware version is not supported to update firmware via kies. Can anyone help because I don't know what the next step is?

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Old December 23rd, 2012, 12:13 AM   #2 (permalink)
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Easy...use ODIN to flash...google about that...and get your firmware from samfirmware.com...
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Old March 13th, 2013, 06:57 AM   #3 (permalink)
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Hi Alleypeanut

Were you able to sort your phone out? I have exactly the same problem (although I haven't tried Kies yet). Changing the firmware sounds like quite a drastic solution and not suitable for beginners.
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Old March 13th, 2013, 08:14 AM   #4 (permalink)
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Why not try the 'Over The Air option' to update. I did that in India as I didnt want to use KIES for Updating my firmware.
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The Samsung Galaxy Ace is an Internation/European Android phone with a 3.5-inch screen and 800MHz processor. Samsung describes it as minimal yet sophisticated and we'd have to agree. While the specs aren't top notch, the Galaxy Ace still co... Read More



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