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Old June 18th, 2013, 08:12 PM   #1 (permalink)
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Default No Service Problem Samsung Galaxy Ace IMPORTANT

Hi,
My name is Michael and I am 12 years old. I recently purchased a used Samsung Galaxy Ace. I wanted to test if it was unlocked, so I put my sisters telus sim card into it. I powered it on. The phone said No Service/Emergency Calls Only. I then thought that my phone was locked because the lady I purchased it from said that it was used on virgin mobile. So today, I was going to go to a store to buy a sim card and activate it on a plan. But I wanted to make sure it worked on virgin mobile so put my mom's virgin mobile sim card in my phone and again Got the message No Service/ Emergency Calls Only. I tried sending a text. Nothing worked. I then realized that there was something wrong with my phone. So I went online and found out other users have had the same kinds of issues. But I couldn't find any working solutions to the problem.

Is there an easy fix to this?

Do I have to bring it to a shop to get fixed?

Can I fix it on my own?

Is this just a glitch?

I diont want to spend alot of money on parts to fix it (I know how to fix phones, but as I am a kid I do not have a lot of money to buy parts)

(It turns out this phone is unlocked. I found out by typing in a code in the phone.)
If you have any info on this please reply. Thanks!

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Old June 18th, 2013, 10:25 PM   #2 (permalink)
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Hey Mike, welcome to the forums!

Is it at all possible it's been blacklisted and there's an IMEI block on it? Where did you buy the phone earlier? EBay or similar?
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Old June 20th, 2013, 08:23 PM   #3 (permalink)
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It could be possible, but I dont really think it is. I bought it on kijiji, a local ad posting website and met the lady in person. If it is blacklisted is there anything I can do to fix it? Thanks!
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Old June 21st, 2013, 02:41 AM   #4 (permalink)
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I'm not sure how things work over the pond unfortunately, there's very little you can do over here though.

Have you tried calling Virgin or Telus? They should be able to tell you whether or not the IMEI is blacklisted.
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Samsung Galaxy Ace
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The Samsung Galaxy Ace is an Internation/European Android phone with a 3.5-inch screen and 800MHz processor. Samsung describes it as minimal yet sophisticated and we'd have to agree. While the specs aren't top notch, the Galaxy Ace still co... Read More

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