Go Back   Android Forums > Android Phones > Samsung Galaxy Europa (5)

Like Tree4Likes
  • 1 Post By jayce423
  • 2 Post By foleybp
  • 1 Post By brooklyntrend

test: Reply
 
LinkBack Thread Tools
Old February 12th, 2011, 03:23 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Feb 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Samsung i5500 Galaxy 5 Hard Reset Forgot Gmail & Password

I have a Samsung Galaxy 5 (i5500) that is currently locked due to too many failed attempts at the unlock pattern code. It's asking for the Gmail address and password, but I cannot remember those either.

I've called in to Samsung support in the US and they gave me a number in the UK to call but the number is not working.

I've also done countless hours of searching for a button reset combination, much like the other Android phones have, but I'm unable to find any for this model. I have been able to get the phone in to "Download" mode with the yellow exclamation point, but nothing past that.

I've also downloaded Kies and have no success as the program does not recognize the phone as being connected.

Does anyone know a reset combination for this handset?

Thanks!
Samir jamadar likes this.

Advertisements
jayce423 is offline  
Reply With Quote
sponsored links
Old May 26th, 2011, 02:13 AM   #2 (permalink)
New Member
 
Join Date: May 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have the exact same problem.... have you found out anything since you posted this?
MegRose is offline  
Reply With Quote
Old May 31st, 2011, 05:16 PM   #3 (permalink)
New Member
 
Join Date: May 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Iv'e got the same problem, i managed to get the phone in emergency download mode (ARM9) But then nothing happens it gets stuck there. Does it help if i update to 2.2 instead ? I
Mattelistus is offline  
Reply With Quote
Old June 16th, 2011, 08:33 AM   #4 (permalink)
New Member
 
Join Date: Jun 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

I have a Samsung GT-15500 that is currently locked due to too many failed attempts at the unlock pattern code. It's asking for the Gmail address and password, but I cannot remember those either. help
hawbash and ajong2010 like this.
foleybp is offline  
Reply With Quote
The Following User Says Thank You to foleybp For This Useful Post:
hawbash (June 14th, 2012)
Old June 16th, 2011, 08:35 AM   #5 (permalink)
New Member
 
Join Date: Jun 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

have downloaded the kies and can access the phones internal system but cant master reset helllllp!!!!
foleybp is offline  
Reply With Quote
Old June 16th, 2011, 08:37 AM   #6 (permalink)
New Member
 
Join Date: Jun 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

did you find a solution to the problem with the Samsung as i'm interested in the result having the same
problems
foleybp is offline  
Reply With Quote
Old June 16th, 2011, 12:07 PM   #7 (permalink)
Junior Member
 
Join Date: Mar 2011
Posts: 18
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 6 Posts
Default

Try resetting your gmail password somehow? I know for a fact that gmail keeps bugging me to set up ways to recover my password just in case I ever forget it. So I think that this is probably your best bet.

Although I'm not entirely sure how the phone is supposed to know your password has changed if it doesn't have some kind of internet access available.
Twisted- is offline  
Reply With Quote
Old June 16th, 2011, 01:55 PM   #8 (permalink)
Junior Member
 
Join Date: Apr 2011
Posts: 22
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 5 Times in 5 Posts
Default

Samsung Galaxy Europa Hard Reset - Samsung_Units :: Hard Reset
Ernie_C is offline  
Reply With Quote
Old June 18th, 2011, 12:04 PM   #9 (permalink)
New Member
 
Join Date: Jun 2011
Posts: 10
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

If above fails but the beast into downloads mode and flash it maybe.
medseven is offline  
Reply With Quote
Old July 26th, 2011, 10:47 AM   #10 (permalink)
New Member
 
Join Date: Jul 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Answer to your problem galaxy s

THIS WORKSSSS.....


1. Call yourself from another phone, answer, without hanging up press the home button, then menu button, settings, try to disable pattern-lock
2. Call yourself from another phone, answer, hang-up, directly after hanging up start pressing your buttons like a madman for <30-60 seconds ending with your home button (might take a while to get the timing right). Go into settings and disable pattern-lock.
DFLORES1 is offline  
Reply With Quote
sponsored links
Old August 9th, 2011, 09:00 AM   #11 (permalink)
New Member
 
Join Date: Jul 2011
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 1 Post
Default

Go to How To Set Up ADB/USB Drivers for Android Devices | TheUnlockr and install the SDK as instructed. Once installed you can plug in your galaxy i5500 to your computer. Make sure it's in USB mode by pressing the volume down + the big middle button + the power button. You should see an android bot digging in a yellow triangle. Once everything is good go to command prompt (dos terminal) and type: adb reboot recovery and that should reboot your device into recovery mode. Once you see the triangle with the exclamation mark just press the menu button to begin factory reset.

GREAT METHOD FOR THOSE WHO CAN'T HARD RESET BY PRESSING VOLUME UP + POWER BUTTON!
Jarsinio likes this.
brooklyntrend is offline  
Reply With Quote
The Following 3 Users Say Thank You to brooklyntrend For This Useful Post:
anon19144 (July 31st, 2012), BetaFink (November 4th, 2011), Jarsinio (June 30th, 2014)
Old August 10th, 2011, 04:41 PM   #12 (permalink)
New Member
 
Join Date: Aug 2011
Location: New Zealand
Posts: 1
 
Device(s): Samsung Galaxy I5503T
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Can anyone help, I just purchased a samsung galaxy I5503T one day old and managed to lock myself out with the pattern lock. I didn't setup a gmail account either and I have tried the hard resets (volume button+power button etc) those have not worked.
paor is offline  
Reply With Quote
Old August 12th, 2011, 05:09 AM   #13 (permalink)
Junior Member
 
GalaxyEuropa's Avatar
 
Join Date: Aug 2011
Location: London, UK
Posts: 80
 
Device(s): Samsung Galaxy Europa - Running CWM, CynogenMod7 2.3.7 Gingerbread
Carrier: Not Provided

Thanks: 0
Thanked 9 Times in 8 Posts
Default

I have never forgotton a gmail pasword or locked myself out but my phone when running 2.2 froyo would not hard reset through the privacy settings in the settings menu or the hard key reset method which includes pressing vol keys etc... i tried to do this because market app was no longer working to update current apps or download new ones. If in doubt flash a new rom onto it theres plenty of roms out there for your galaxy europa and if your unsure how to, or the instructions just looks jargen ask me to help got plenty of exp doing it on this phone
GalaxyEuropa is offline  
Reply With Quote
Old November 4th, 2011, 02:50 PM   #14 (permalink)
New Member
 
Join Date: Nov 2011
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by brooklyntrend View Post
Go to How To Set up ADB/USB Drivers for Android Devices/The unlockr and install the SDK as instructed. Once installed you can plug in your galaxy i5500 to your computer. Make sure it's in USB mode by pressing the volume down + the big middle button + the power button. You should see an android bot digging in a yellow triangle. Once everything is good go to command prompt (dos terminal) and type: adb reboot recovery and that should reboot your device into recovery mode. Once you see the triangle with the exclamation mark just press the menu button to begin factory reset.

GREAT METHOD FOR THOSE WHO CAN'T HARD RESET BY PRESSING VOLUME UP + POWER BUTTON!
Finally got my son's Europe working again. Thank you.

None of the commonly touted solutions to the lock problem worked for me but this did. It was a bit more complicated than described but not too difficult. I had to download a Java SDK as well as the Android SDK and run the Android SDK manager to install the platform-tools where ADB now resides. I couldn't get the button combination to work and I don't know what USB mode is, I just had the phone connected in kies mode. Typing 'adb reboot recovery' in the right directory at the command prompt brought up a menu with an option to do a factory reset which worked.
BetaFink is offline  
Reply With Quote
Old December 10th, 2011, 10:45 AM   #15 (permalink)
New Member
 
Join Date: Dec 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

i forget my gmail password and nw i cant log i n to android market.. all app cant update. anybody can teach me how to solve it...
kelly1025 is offline  
Reply With Quote
Old January 18th, 2012, 09:19 AM   #16 (permalink)
New Member
 
Join Date: Jan 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by kelly1025 View Post
i forget my gmail password and nw i cant log i n to android market.. all app cant update. anybody can teach me how to solve it...
only thing that worked for me was i let my battery do down, and when warning re low battery flashed on screen, i was able to get onto main phone menu by selecting battery usage then pressing menu button...went back into settings then from there
dancurtis is offline  
Last edited by dancurtis; January 18th, 2012 at 09:42 AM.
Reply With Quote
Old March 31st, 2012, 08:06 AM   #17 (permalink)
New Member
 
Join Date: Mar 2012
Location: London, England
Posts: 2
 
Device(s): Samsung Galaxy Europa/5/GT-i5500
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

How do you Hard Reset the Europa?
Tanzillitary is offline  
Reply With Quote
Old April 18th, 2012, 02:14 AM   #18 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 1 Post
Default

Anyone with a Samsung Galaxy 5 handset and has the pattern lock on that you cannot remember and need it to get unlocked. this is the thread for you. I spent the last 6 hours getting this sorted and I got it fromn a few posts on this thread.
1. You do need to download "How to set up ADB" Like Brooklyntrend says and set it up like the post says.
2 you also need to download Samsung Kies if you do not already have it
3. plug your phone into the computer, not in safe mode, just normal, and when it comes up asking what mode you want it in, put it in Kies mode. Make sure Kies is up and running and when you plug your phone into the PC it finds it in Kies.
4. You then need to go to command prompt and type in : cd c:\android-sdk\platform-tools\
5. then you need to type in Command prompt: adb reboot recovery
6 wait about a minute and the phone will be in recovery mode.
7. go to factory data reset and then chose the file that says yes. (there will be heaps that say "No")
8 then once that is done another menu will come up and you restart the phone. It should ready to go.
Shultzie is offline  
Reply With Quote
The Following 2 Users Say Thank You to Shultzie For This Useful Post:
angelhead (May 31st, 2012), tech007 (April 23rd, 2012)
Old April 23rd, 2012, 05:11 PM   #19 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Thumbs up IT's 100% work

Thanks mate..... it's 100% work. If any person has problem to forget screen unlock password etc. use this technique.
tech007 is offline  
Reply With Quote
Old April 24th, 2012, 12:33 PM   #20 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Im so confused now :S do i need to dowload anything?.... and wen i push thoose buttons (volume home and power etc..) presh them all at the same time or what? i need my cellphone now :/
SamsungGalaxyO is offline  
Reply With Quote
sponsored links
Old June 30th, 2012, 12:18 PM   #21 (permalink)
New Member
 
Join Date: Jun 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

something really different happened i installed go ex launcher and thin i didn't feel happy with it so i had to uninstall it i but i uninstalled it while it was the default home screen. so sadly i one it was uninstalled i clicked the home bottin then the screen just wen black i could use the notification bar but i couldn't use the home screen btw i was using a samsung galaxy 5 i5503, any help
jonny495 is offline  
Reply With Quote
Old April 27th, 2014, 09:49 PM   #22 (permalink)
New Member
 
Join Date: Apr 2014
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Tongue Galaxy S5 Reset

Remove the battery to power the phone off. Performing a hard reset requires the phone to be off to start, and the Power button may not work if your phone is locked. Remove the back cover, pull the battery out and re-insert it after waiting 30 seconds.

Step 2
Press and hold the “Power,” “Volume Up” and “Home/Menu” buttons at the same time. Release the “Power” key as the phone boots but continue holding the “Volume Up” and “Home/Menu” buttons.

Step 3
Release the “Volume Up” and “Home/Menu” buttons once the recovery menu appears. Use the “Volume Down” key to navigate through the menu.

Step 4
Select “Wipe Data/Factory Reset” and press the “Power” key to confirm your selection. Press the “Volume Down” key to highlight “Delete All User Data” and press the “Power” key to select. You may be asked if you're sure you'd like to proceed; use the “Volume Down” key to highlight “Yes” and press the “Power” key.

Step 5
Reboot the phone once the reset is complete. Once the phone finishes resetting, you'll see a new menu. Select “Reboot System Now” with the “Volume Down” key and press the “Power” key to confirm.
synlh10 is offline  
Reply With Quote
Old August 12th, 2014, 12:41 AM   #23 (permalink)
New Member
 
Join Date: Aug 2014
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

hi. i have the same problem too.how do i unlock my handset. it is a samsung gt 15500. my phone needs a google account and password,but i can't remember neither.
Any help please
ajong2010 is offline  
Last edited by ajong2010; August 12th, 2014 at 12:44 AM.
Reply With Quote
Reply


Go Back   Android Forums > Android Phones > Samsung Galaxy Europa (5)
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:05 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.