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Old April 29th, 2011, 05:42 AM   #1 (permalink)
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Default samung update coming to fix 4g to 1x issues on indulge

I heard from a friend that is a store manager at metro that the 4g issues with the indulge is a chip issue and not a metro issue. He said samsung will be releasing an update that will fix it but the catch is we won't know when we'll get it, we just will and that is soon. I hope this is true, an just wanted to share it.

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Old April 29th, 2011, 07:07 AM   #2 (permalink)
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Yeah, this rumor has been circulating around here for a short while.
I certainly do hope we can update manually or something... For us that have rooted phones, it remains to be seen if such update will first look for one of the bloatwares they had on it ... I have my eyes set on Metro Easy Wifi...
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Old April 29th, 2011, 09:56 PM   #3 (permalink)
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you might see it in a funny sms mms from metro. they tryed to shut down all flashed phones that where not flashed by them with an update we where receiving Funny Coded SMS/MMS from metro then Bam We lost net but like everything Else the loop hole was found just by changing the SPL Code in 1 day .

PS.
Funny you say that because the day i bought mine it stayed in 1x all day i took it right back and the girl said hold on let me try reprogramming it and took it to the back . 20min later she comes out the back with my phone and the top half of a box to a new one i think they had to change the sim card out or something. Humm I think there is a problem and they know about it and not saying nothing.
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Old April 29th, 2011, 11:31 PM   #4 (permalink)
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Received a weird text from metropcs:

//BREW:01076158:smsstart:

And after that it was abunch of numbers...
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Old April 30th, 2011, 12:26 AM   #5 (permalink)
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Quote:
Originally Posted by Vance Fox View Post
Received a weird text from metropcs:

//BREW:01076158:smsstart:

And after that it was abunch of numbers...
yep sounds like an update of some sort thats how they did it shutting down the mms and internet on the flashed phones.
Is your phone working any different or any better?
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Old April 30th, 2011, 07:08 AM   #6 (permalink)
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I thought brew text messages were for feature phones, not androids... I used to receive a LOT of those when I switched from my caliber, and apparently that was because a service I had on the caliber for brew had not been turned off... Google it, you'll see what I'm talking about.
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Old April 30th, 2011, 09:22 AM   #7 (permalink)
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All my services work fine.
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Old April 30th, 2011, 10:42 AM   #8 (permalink)
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I thought brew text messages were for feature phones, not androids... I used to receive a LOT of those when I switched from my caliber, and apparently that was because a service I had on the caliber for brew had not been turned off... Google it, you'll see what I'm talking about.
I googled it and i really don't find anything on it at all . I know for sure that my BlackBerry 8330 That Was Flashed Over To Metro Working Fine Everything Was Working Then There was a heads up Metro is trying to pull the plug on these Smart Phones On these 40/45 Dollar Plans then when i started receiving texts like that and bam 1 days nothing was working no internet ,MMS,SMS then every body was post there phone was down.

If you look At HF you find when every one got pulled off line
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Old April 30th, 2011, 08:42 PM   #9 (permalink)
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Ive never seen an OTA update on an Android. Is there a notification that the update is available? Are we able to choose If/When the update is applied?
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Old April 30th, 2011, 09:50 PM   #10 (permalink)
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Ive never seen an OTA update on an Android. Is there a notification that the update is available? Are we able to choose If/When the update is applied?
Don't know metro is running the show on that.
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Old May 1st, 2011, 02:14 AM   #11 (permalink)
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I would think so. I was actually going to ask if there's any way to contact Samsung directly or if anyone knows any official forums, because this really needs to be addressed.

The fact the phone is locked in on 4G with no way to quickly toggle it out is mind blowing, given the 4G eats the battery even in standby at a totally unacceptable rate. Honestly I don't know if I could have kept the phone if the hidden codes weren't discovered, because even the Toggle button didn't seem to make much impact on it (even when it wasn't turned back on) by comparison. Now that I can lock it at 1x, the phone can easily pull 2 days standby time, where before it was pulling 4 hours tops!

If I could just enable 4G before hitting the web to stream video, etc. then switch it back to 1x when I'm done it would be the perfect phone for me, really. That is really driving me nuts - I don't even know why any phone would WANT to stay in 4G on standby mode, given there's very little you'd want to transfer at that rate without some kind of active application running.

Anyway, I really would love to help throw more pressure on Samsung to fix this. If they don't (and it's such a simple fix, the hardware is fine), I'm afraid people will start revolting against the Indulge that don't know how to save the battery which will be for all of us to get updates and such.
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Old May 1st, 2011, 04:56 AM   #12 (permalink)
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Originally Posted by jr2673 View Post
yep sounds like an update of some sort thats how they did it shutting down the mms and internet on the flashed phones.
Is your phone working any different or any better?
wow! before I bought Indulge, I had a flashed phone (at the time, metro was officially allowing houdini flash). everything was working fine for a while, then internet/mms stopped working and no matter what I did and what settings I tried, just couldn't bring them back to life. So I had to live without data/mms while paying for it, as metro wouldn't downgrade me to a voice-only plan arguing that I have a houdini smart phone. They denied all allegations of intentionally shutting down data on houdini phones. bastards!
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Old May 1st, 2011, 10:00 AM   #13 (permalink)
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wow! before I bought Indulge, I had a flashed phone (at the time, metro was officially allowing houdini flash). everything was working fine for a while, then internet/mms stopped working and no matter what I did and what settings I tried, just couldn't bring them back to life. So I had to live without data/mms while paying for it, as metro wouldn't downgrade me to a voice-only plan arguing that I have a houdini smart phone. They denied all allegations of intentionally shutting down data on houdini phones. bastards!
Yeah All you have to do is Change the SPL code on the phone thats Flashed With A SPL Calculator You Put the IME Number from the phone in The Calculator And you will Get the Right SPL Code That Needs To Be on the phone And Bam MMS,Internet Will be back on. What Happen metro Change the SPL Password And What they say To begin with We should of never had Internet or mms on any flashed phones or any Smart Phone On there system At all.
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Old May 1st, 2011, 10:27 AM   #14 (permalink)
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jr2673 the spc code has nothin to do with thew right ime. How you can talk on cdma with out it?
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Old May 1st, 2011, 11:57 AM   #15 (permalink)
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I have the same problem when my phone boots up it doesnt have 4g or 1x, but if i put it on airplane mode and turn off airplane mode i notice that 1x comes back up im not sure if that is useful information but i found it quite interesting.
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Old May 1st, 2011, 11:32 PM   #16 (permalink)
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I have the same problem when my phone boots up it doesnt have 4g or 1x, but if i put it on airplane mode and turn off airplane mode i notice that 1x comes back up im not sure if that is useful information but i found it quite interesting.
that sounds like its the phone mine always when powering off and on jumps right to 4G . If i where you all take it to the metro store they will change it under warranty for $30 on the spot or they will send it out free for a replacement .
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Old May 3rd, 2011, 05:39 PM   #17 (permalink)
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Couple things I ran across with the Indulge.
1 - I doubt they will issue a fix for the 4G because the data antenna is cheap and fries out on the indulge new or old phones. That was told to me by a Samsung tech. So unless you are virtually under the towers you will get crappy service if yours is fried. Only fix for that is to take the phone in. Also the settings in the phone might be off from what Metro considers to be correct. I had both issue above.

2 - If your not looking to root your phone, but you want to keep things fast I have found using the combination of Advance Task Killer (ATK) and the phones built-in widget called Program Monitor (under ram manager) work great.
But when using ATK make sure you put at least the following into the ignore list of the app, they are.....Settings, Task Manager, Phone, & ATK. By putting them on the ignore list and not allowing ATK to kill them your phone will continue to run smooth with less faults. But even using the 2 things above you will still need to re-boot or battery pull your phone every other day or so just like a Blackberry.

3 - As for saving battery power I dont think we will have any luck unless they issue a larger battery. Most of the battery drain while using the phone is from the screen. I can use Pandora on 4G for about 4 hours non-stop before having to charge back up, as long as I am playing it with the screen off. Which for all the smart phones I have owned or known people to own is about average. And if you use ATK & the Program Monitor you should be able to get about 10 hours randum using from your phone before it goes dead. But you have to have the screen set to the lowest setting along with refresh times of other apps set longer apart.
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Old May 3rd, 2011, 05:42 PM   #18 (permalink)
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that sounds like its the phone mine always when powering off and on jumps right to 4G . If i where you all take it to the metro store they will change it under warranty for $30 on the spot or they will send it out free for a replacement .
jr..........I had the same problem before. After spending hours on the phone with Metro & Samsung they were unable to fix it. So I took it upon my self to do a factory reset. And that worked like a charm. Idiots dont even know how to supply proper tech support. REALLY?!?!? we may have got the short end of the stick with this phone. lol
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Old May 4th, 2011, 03:20 AM   #19 (permalink)
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This is my first smartphone ever... not an amazing experience how I thought it would be lol. My 4g is very peek-a-boo-ish. Its there for a while then it will stop working (the green arrow on the top of the screen will stay lit but not the orange one,but no service)

I will go from 4g to 1x at times. Sometimes i reboot the phone to get the 4g working and AND what is most annoying is I have yet to watch a full flash video! I cant even watch a full youtube video(only music) without it just stopping for no reason WHILE I have the 4g icon at the top...

In two weeks the so called update is suposed to be out, when i hear that its out I will if anything changes... if not i dont know what to do cause I bought mine at best buy and didnt pay extra for the warranty plus im rooted! smh..

Im waiting on that damn 4g LG or that damn 4g HTC!
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Old May 4th, 2011, 07:45 AM   #20 (permalink)
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I'm just not convinced that we are not actually getting 4g speeds,albiet slow despite what the icon sez'. I had an Ascend and when it was surfing it was excrusiatingly slow. My Indulge says I'm on 1g, I get a message saying there is no network, but the page still loads. Too fast to be 1g but not as fast as I've seen it in the past. Plus I thought I was consistently getting 4g after 10pm, but that's not the case after all.
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Old May 4th, 2011, 07:49 AM   #21 (permalink)
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No one is getting "4g" speeds... but when your phone is on "4g" it is faster then 1x.
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Old May 4th, 2011, 10:10 AM   #22 (permalink)
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Right Vance, but I'm talking about when I'm seeing "1g" in the notification bar. I'm saying that when the notification is saying 1g that the pages are loading too fast for it to actually be 1g.

Edit: And I am being told that the network is down yet the page loads after I close that notification.
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Old May 4th, 2011, 10:26 AM   #23 (permalink)
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Right Vance, but I'm talking about when I'm seeing "1g" in the notification bar. I'm saying that when the notification is saying 1g that the pages are loading too fast for it to actually be 1g.

Edit: And I am being told that the network is down yet the page loads after I close that notification.

It's not 1g... it's not even 2g... it's 1xrtt... Big difference.

The popup lets you know the phone lost it's data signal and that the page can not load at that time but if the phone finds the signal before you touch refresh then it should load... It sounds to me that you are in a weak signal area.

When I go deep into the thick brick and steel building I work in, my phone acts the same way.
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Old May 4th, 2011, 12:03 PM   #24 (permalink)
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I was told by a Verizon rep that Metro piggy-backs off of Verizon's 4G network, but after doing some research, I'm seeing that it might not be the case. But if it is the case, the rep told me that Metro customers would be the first to get knocked off the network once enough Verizon customers start tying it up.
My service with the Indulge is above all the carrier's national average. I average 4mbps+ down and 2-3mbps+up with 115ms. I speed tested against as many other carrier's phones and I get noticeably faster page loads than any Verizon 3G phone and equal to faster loading times than any other 4G phones...a lot of that might be the processors and browsers of these other phone.
I constantly turn my 4G off if I'm not using the net and if I'm having problems with the 4G all I do is turn it off and then on and it works fine.
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Old May 4th, 2011, 01:03 PM   #25 (permalink)
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The Verizon rep is talking out his ASS! MetroPCS uses 1700/2100mhz while Verizon is using 700mhz. The phones aren't even compatible!

On top of that the extended home network is actually Sprint towers! The only thing that MetroPCS does is use Verizon for "Travel Talk" aka roaming but you dont get data.
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Old May 4th, 2011, 01:19 PM   #26 (permalink)
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I don't know much, but I do know it's the pits. When the hell will Metropcs acknowledge there is an issue? They're bragging about their 700,000 new customers, but they better be careful. Between the lousy choice of phones, the Indulges battery problems, and this 4g issue people are going to start moving on. It is the lack of communication that is the issue.

T mobile is looking good with the lowered price and the g2x phone. That is one sweet piece of work. If they weren't throttling and this whole att thing wasn't there.....
Speaking for myself, if Metro would just say to us, "Yes we acknowlege the 4g issues, here's what we're doing and yes so and so phone WILL be released on so and so", sure would make this customer happy.
The Indulge is a great, no.... an awesome phone. But I have 5 batteries that I cycle......
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Old May 5th, 2011, 08:19 AM   #27 (permalink)
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Ickster, cycling batteries is fun and all, but why not just use**583385## instead? I mean, when you swap batteries, you have to restart the phone anyways!
At least this way, you just 4g when you want it only.
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Old May 16th, 2011, 10:42 AM   #28 (permalink)
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Soo.. has ayone got this update yet?
I'm still having the same problem.. and this is my second phone I exchange the first one because a Bad speaker and now this one loosing 4g...seriously
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Old May 17th, 2011, 09:26 AM   #29 (permalink)
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Well today after turning my phone on;stay at the samsung logo for at least 3 minutes than after goin to the main screen I got a small black window saying enhancement complete with the word lte cmda ad others that I don't rememeber and some letters and numbers following it.. hope that's the update..it wasn't an sms..it just pop up ...
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Old May 17th, 2011, 10:13 AM   #30 (permalink)
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Well today after turning my phone on;stay at the samsung logo for at least 3 minutes than after goin to the main screen I got a small black window saying enhancement complete with the word lte cmda ad others that I don't rememeber and some letters and numbers following it.. hope that's the update..it wasn't an sms..it just pop up ...
check about phone and see what version you have now.

You notice any difference with your phone ?
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Old May 17th, 2011, 07:13 PM   #31 (permalink)
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Well today I went to the metro corporate store because the phone keep acting up after the update ..luckyly the guy t the metro store. Was really cool and he gave m another exchange.. he ask me I the phone was rooted I told him no.. but I had an app to switch the data connection on ad off and the shortcut for the le functionality test. He told me that's what causes the problem.. that your not suppose to mess wth the data at all.. he also confirm the samsung update and he also stays that the phone runs smoother and fixes the battery issue.. he clam that his phone lasted the whole day on a single charge.
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Old May 17th, 2011, 08:55 PM   #32 (permalink)
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I have to say it seems my battery is lasting longer and I been all over the net
today ..plus phone isn't as hot as before the update

More testing to be done before final verdict.

One thing is I think my speed is slower so I'll wait a day or 2 before calling support to see whats up .
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Old May 17th, 2011, 09:21 PM   #33 (permalink)
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Quote:
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I have to say it seems my battery is lasting longer and I been all over the net
today ..plus phone isn't as hot as before the update

More testing to be done before final verdict.

One thing is I think my speed is slower so I'll wait a day or 2 before calling support to see whats up .
Left my phone on 4g all day. Granted at work for 10 hours of the day I dont get 4g. With the old update this would still rape my battery. didnt have to plug in my phone all day, showed 40% around 8pm.
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Old August 4th, 2011, 07:08 PM   #34 (permalink)
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Anyone Hear anything new that will help the 4g work on this phone. Mine is using 1x all the time. I even traded it in for a new phone and its the same thing. No Youtube No Media Messages No Internet unless going in airplaine mode and back out, and that only gives you about a minute before it kicks out again.
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Old August 10th, 2011, 06:14 PM   #35 (permalink)
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Quote:
Originally Posted by Heavyweightgd6 View Post
I heard from a friend that is a store manager at metro that the 4g issues with the indulge is a chip issue and not a metro issue. He said samsung will be releasing an update that will fix it but the catch is we won't know when we'll get it, we just will and that is soon. I hope this is true, an just wanted to share it.
really!! let me know mine is ****ed.. stuck in airplane mode and stores and samsung will not take it back im pissed!!
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Old August 17th, 2011, 07:39 AM   #36 (permalink)
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Is this the same update discussed in this earlier thread:

Support Version Update?

Or is this one a "new" update? Does it look the same as the update mentioned above when it happens?

The reason I ask is that I have had some weirdness on my phone lately. The other night, I finally got the white background / black text pop up that said your phone is getting an enhancement (or somesuch) and counted down from 30. Then I believe it rebooted, the black background screen came up with the red writing and the Android guy and said something about update (I don't remember now), then after that a plain black screen with only the letters (in red): "Failed FOTA update, go to MetroPCS store for assistance" (those weren't the exact words, but close).

Now the weird part was, when I got the first white pop up warning me of the impending update, I thought I saw the stock purple starry Metro background behind it (it was kind of blurred out). Afterwards I confirmed that yes, that WAS actually the case. Also, all of my shortcuts to non-stock apps disappeared, from my 2 home screens as well as the Applications area. The only exception to this is my Superuser app, which is still on my home screen. Other than that, only all the stock apps. Also, none of my "personal" settings (home screen background, etc.), none of my contacts, or anything else. It was like someone had done a factory reset. Except for one thing, NO MARKET either now! WTF Metro?

Oh yes, and btw now it is stuck like that.

I had never received the "first/older" update. I check my settings periodically and I never saw the new version numbers. Was this me finally getting that "older" update or this "newer" one (or are they one and the same)? I was (am?) rooted, and had removed bloatware. Maybe that is what caused this issue? I am in the Tampa Bay Area market.

I think for now I will just install CWM and Basix ROM (I have been meaning to do that anyway) just to get back to basic (no pun intended) functionality. I will try to save an image of my current phone state though (using CWM), just in case any useful info can be pulled out of it for diagnostic purposes. I went to IRC last night with this, but almost no one was in there. So I thought I would post here.

This is weird though. Anybody have any idea why this happened? For others who had received the update(s): did you revert to stock background? I thought the update just changed the radio(s). Why would it mess with my apps, etc.? Or does it just go into like a "safe mode" (minimum system/app loadup) before running the update (and because it failed mid-stream, maybe that's why I am stuck there)?

I am always worried about Metro doing some crap to us rooted users, is this something like that? Or simply nothing more than a failed FOTA update? Did the update fail because I am rooted or because I have removed bloatware? I have heard many rooted people got the update no problem, although some people think removing bloatware may mess something up. But the missing Market and other weirdness makes me want to put on my tin foil hat. Am I just being paranoid?

Inquiring minds want to know!
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Old August 17th, 2011, 09:16 AM   #37 (permalink)
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Yes, it is the same update.

This same update has failed for many people, including me. It is not clear what causes the update to fail. I was not rooted when it got to me, but mine still failed.

The whole resetting business is new to me.

Basix ROM is built on the updated firmware, so if you install that, you'll have the update, as well as a market, etc.

hope this helped.
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Old August 18th, 2011, 11:36 PM   #38 (permalink)
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Quote:
Originally Posted by TRS-80 View Post
wall of text
It would have been more useful if you had dumped your /data, /data/fota, and /system, along with providing screenshots of About Phone, for forensic analysis. I already have an Odin image of Basix, I don't need another.
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Old August 21st, 2011, 08:33 AM   #39 (permalink)
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Quote:
Originally Posted by TRS-80 View Post
wall of text
Yeah, sorry for being so verbose, but since no one else has had these specific issues, I tried to post in detail. Usually with a failed FOTA update, you get the modem or the firmware (I got neither) and are stuck in a half updated state.

Quote:
Originally Posted by k0nane View Post
It would have been more useful if you had dumped your /data, /data/fota, and /system, along with providing screenshots of About Phone, for forensic analysis. I already have an Odin image of Basix, I don't need another.
I didn't know what to dump, and couldn't find anyone in IRC at the time to help. I never got to install Basix. I installed CWM, and when I tried to do a (Nandroid?) backup, I got an error about CWM not being able to mount the SD card. So unfortunately, I wasn't able to save anything.

At some point in here I did a battery pull and realized that my 4G was working again. So whew, LTE modem is not borked. That's good.

I tried removing and replacing the SD card a few different times, when that didn't work I tried formatting it (after backing up of course) via CWM, when that didn't work I formatted via stock system recovery. Still no joy.

Running out of ideas (and with Shabby helping me a little) I figured I was out of options and went to Odin. Odin got my Market back (and everything appears to be back to stock), but now I still have the following file system weirdness:
  1. Periodically, I get a popup saying "checking available version failed"; no idea what this means.
  2. If I go into Task Manager->Summary->Program 0.00B/0.00B, If I go to the Package tab it says: Package size: code + data Program 0.00B/0.00B.
  3. When booting into system recovery (not CWM recovery) after fresh Odin, get: "E:Can't mount /dev/block/mmcblk0p1 (Invalid argument)."
  4. CWM cannot mount SD card (I get errors, even trying to mount it through the mounts menu); therefore have never been able to install Basix, or do a backup.
  5. Since I show 0 space in internal memory (bad mount?) I cannot install any apps now (I get an error about no space being available.

Running out of ideas, I re-Odined and attempted a warranty return at my local corporate Metro store. I explained to them about the failed FOTA (the phone actually did tell me to take it to a Metro store). He did something in the computer and told me he flagged it to be updated again (I don't know if this was true or just a stalling tactic). This was yesterday (Saturday). He told me to come back in 24-72 hours if the update failed again, or if it hadn't come through. The FOTA update did attempt to run again at 6:00 this AM and failed (shocker!).

So I think I will go in there today and demand a new (actually, they give you a refurbished) phone. The guy yesterday told me that it takes 3-5 days to come into the store and there will be a shipping charge of $10. He said that if they have one in stock, he can give it to me that day for $30 something (I think I'm being scammed with these fees, lol).

Anyway, I just wanted to post this update in case anyone with moar knowledge than I wanted to take one last stab at fixing it*, before I warranty the phone. Or in case others have the same issue and/or want some info about the warranty process.

* Based on what I have been googling, I think it sounds like I would need to do some partition fixing using Parted or something like that ("that foe is beyond me"). It will probably just be easier to warranty the phone. But I am willing to do some experimenting for the next few days, PM me or find me in IRC. Worse case, we bork the phone and I warranty it anyway.
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Old August 24th, 2011, 08:19 PM   #40 (permalink)
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I have been having problems with my Samsung Galaxy Indulge. Everytime I go to shut it off and turn back on, I get a msg saying that I am not under network coverage. The 4G is new in my area and this has been happening since I have had the 4G. I downloaded Any Cut to get the LTE Funtionality Test so I can turn on and off 4G but I havent shut my phone off yet cuz afraid I won't get internet again. In order for me to get internet after I turn phone back on, I have to call 611 or customer service and they reboot and it works fine til the next time I shut it off. I was wondering if anyone knows why this would be happening. I am new to all of this, so I hope someone will be able to help me out here.
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Old August 25th, 2011, 06:13 AM   #41 (permalink)
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Go to a metropcs store and have them reprogram the beast. Sounds like they didn't finish the job right.
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