Go Back   Android Forums > Android Phones > Samsung Galaxy Indulge

test: Reply
LinkBack Thread Tools
Old April 27th, 2012, 08:24 PM   #1 (permalink)
Thread Author (OP)
johnnyolivares's Avatar
Join Date: Dec 2011
Location: Los Angeles
Gender: Male
Posts: 491
Device(s): Nexus 5 LG Motion 4g
Carrier: Metro Pcs

Thanks: 134
Thanked 96 Times in 68 Posts
Tongue Hope for an update from Samsung?

This is my conversation on samsung live chat. Does this mean we're getting an update? Eventually. Maybe there's a chance.?

Chat Transcript
info: Please wait for a Samsung Agent to respond.
info: You are now chatting with 'Daniel'. There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is LTK5640976840X
Daniel: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I would like to know if there are any planned firmware updates?
Daniel: I understand that you want to know about the planned updates for your device. Is that correct?
Visitor: yes.
Daniel: Thank you.
Daniel: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
Visitor: SCH-R910
Daniel: Thank you.
Daniel: Let me check the details.
Visitor: Thank you.
Daniel: You are welcome.
Daniel: There are no updates released yet for your device.
Daniel: However, When the update is released it would be notified on the website; I suggest you please check the Samsung website periodically.
Daniel: We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Visitor: Well is it at least being worked on?
Visitor: Thank you.
Daniel: Yes, Please be rest assured that the updates are planned for the device.
Daniel: You're welcome. Is there anything else I can assist you with?
Visitor: No, that was all. Thank you once again.
Daniel: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
info: Chat session has been terminated by the Samsung Agent.

I just thought y'all would like to know; because I do.

johnnyolivares is offline  
Last edited by johnnyolivares; April 27th, 2012 at 08:28 PM.
Reply With Quote
sponsored links
Old April 28th, 2012, 05:04 AM   #2 (permalink)
Senior Member
k0nane's Avatar
Join Date: Apr 2011
Gender: Male
Posts: 803
Device(s): Samsung Galaxy S 4, HTC G2, Samsung Epic 4G, Samsung Galaxy Indulge
Carrier: T-Mobile

Thanks: 11
Thanked 784 Times in 256 Posts

Standard canned response. The Indulge will never get an update.

Like what I do? Show me some love!
Do NOT PM me for support of any kind.

Come chat with us or get help at chat.freenode.net #oudhitsquad! (Webchat)
Hardware donations are accepted.
k0nane is offline  
Reply With Quote
The Following User Says Thank You to k0nane For This Useful Post:
johnnyolivares (January 18th, 2013)
galaxy indulge, samsung, update

Go Back   Android Forums > Android Phones > Samsung Galaxy Indulge
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 04:56 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.