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Old November 20th, 2011, 09:01 AM   #1 (permalink)
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Default Galaxy Nexus clicking noise?

So I got my Galaxy Nexus yesterday. When I was using it in a quiet room, I noticed it's making a clicking noise. It makes a single click about 3 seconds after the last action. So - you press a button, wait 3 seconds and it emits a click. It's then quiet until you make another entry.

It's quiet enough that you don't hear it until you're in a quiet room. After a couple of hours using it and noticing it, it was driving me crazy. I thought it might be a background app, so I did a factory reset. It still happened, even when used the device without logging in with my google account.

I contacted Phones4u, and they swapped the phone over this morning. However, the new phone has exactly the same problem.

Anyone else hearing this click?

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Old November 20th, 2011, 09:08 AM   #2 (permalink)
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p.s. This is actually my third handset now... The first one had a dodgy proximity sensor, so it would intermittently turn the screen back on while it was against my face. The very first call I made hung up four times...
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Old November 20th, 2011, 10:35 AM   #3 (permalink)
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Quote:
Originally Posted by davelondon View Post
So I got my Galaxy Nexus yesterday. When I was using it in a quiet room, I noticed it's making a clicking noise. It makes a single click about 3 seconds after the last action. So - you press a button, wait 3 seconds and it emits a click. It's then quiet until you make another entry.

It's quiet enough that you don't hear it until you're in a quiet room. After a couple of hours using it and noticing it, it was driving me crazy. I thought it might be a background app, so I did a factory reset. It still happened, even when used the device without logging in with my google account.

I contacted Phones4u, and they swapped the phone over this morning. However, the new phone has exactly the same problem.

Anyone else hearing this click?
Contact the company you got it from, and return it. Perhaps, they'll give you a refund?
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Old November 20th, 2011, 10:37 AM   #4 (permalink)
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I've already returned it once. I don't want a refund - I can live with it... but it's annoying...
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Old November 20th, 2011, 10:50 AM   #5 (permalink)
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Does it do it only when the screen times out or turns back on?
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Old November 20th, 2011, 10:56 AM   #6 (permalink)
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Nope, it still clicks with the screen on. It makes the noise about 3 seconds after the last action.
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Old November 20th, 2011, 11:04 AM   #7 (permalink)
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Have you gone into the sound settings and turned off anything that could create the sound? Things like audible selection and screen lock sounds in particular?
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Old November 20th, 2011, 12:16 PM   #8 (permalink)
 
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Hey I been looking everywhere for this problem, I also got the phone from Phones4U (launch event) and i got it replaced yesterday, but the same thing happened. Its coming from the speaker, its driving me crazy! i made a thread on it too..considering going to replace for the third time!

Speaker making slight hissing and a click noise - xda-developers
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Old November 20th, 2011, 01:22 PM   #9 (permalink)
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Well it looks like it's a software think rather than hardware. I'm sure an update will sort it out soon.
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Old November 20th, 2011, 01:35 PM   #10 (permalink)
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Wow....sorry u guys are having issues.
Way to go Samsung
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Old November 20th, 2011, 02:32 PM   #11 (permalink)
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To be honest it's not a big problem... It's almost inaudible - you can only hear it in a really quiet room. When I took it back to the shop and tried to demonstrate the problem, the background noise meant you couldn't hear it.
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Old November 25th, 2011, 07:17 PM   #12 (permalink)
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Yes! I noticed this too and was wondering was it a bug or strange feature. Glad to see that I'm not the only one who noticed it. And yes, IT'S ANNOYING... but the kind of thing that you'd almost not report for fear of being branded some sort of OCD weirdo.. or Steve Jobs.

My guess is that it's an audio artifact caused by a thread closing and audio stream (causing a sudden discontinuity in audio DAC levels).
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Old November 28th, 2011, 01:28 AM   #13 (permalink)
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This is VERY ANNOYING and I hope this can be fixed via a software update ... is there already a google bug report open concerning this problem?
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Old November 29th, 2011, 01:30 AM   #14 (permalink)
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couldn't find an open bug report so here's mine:

Issue 22307 - android - Galaxy Nexus Speaker clicking noise (running Android 4.0.1) - Android - An Open Handset Alliance Project - Google Project Hosting

Please "star" it if you experience the same problem.
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Old December 1st, 2011, 10:26 AM   #15 (permalink)
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Bump. This doesn't seem to negatively affect the device, but it is nonetheless aggravating.

Has anyone who has experienced the clicking noise echo received the OTA 2G volume patch? If so, is the clicking still present?
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Old December 1st, 2011, 11:43 AM   #16 (permalink)
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This is definitely a software issue. I just replicated it (but damn, you guys have great ears, I had to hold the phone right next to mine to hear it)

Turning off touch sounds fixed it for me. My theory is that the little click is when the system disengages the audio device (shortly after playing the click sound).

I find that it happens a lot in media devices too, especially easy to hear with nice IEMs, a few seconds after a song finishes playing, you can hear the hiss then a click as the audio output is shut off.

Also curious if the update fixed it, but I highly doubt it, as I don't think Google is even aware of this "issue"
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Old December 1st, 2011, 02:47 PM   #17 (permalink)
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Quote:
Originally Posted by Fabolous View Post
... as I don't think Google is even aware of this "issue"
that's why many people should star this issue:

Issue 22307 - android - Galaxy Nexus Speaker clicking noise (running Android 4.0.1) - Android - An Open Handset Alliance Project - Google Project Hosting
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Old December 1st, 2011, 06:22 PM   #18 (permalink)
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Quote:
Originally Posted by ItalianScallion View Post
Bump. This doesn't seem to negatively affect the device, but it is nonetheless aggravating.

Has anyone who has experienced the clicking noise echo received the OTA 2G volume patch? If so, is the clicking still present?
I'll answer my own question if anyone's interested. I just received the update - no changes. The infernal click echo remains.
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Old December 4th, 2011, 02:16 PM   #19 (permalink)
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Turn your GN over and push the back cover, on the "Google" logo (below the camera flash). Then quickly release your finger....

.... is that the clicking sound your getting, coz that's what my one does

Sometime it can happen with only the lightest of touches. I reckon that's what your hearing. It's quite annoying, as it happens quite often just in general use. Mines only 2 days old

BTW I'm on O2 and only once has the volume jumped down.
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Old December 5th, 2011, 07:37 PM   #20 (permalink)
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Quote:
Originally Posted by pmb5 View Post
Turn your GN over and push the back cover, on the "Google" logo (below the camera flash). Then quickly release your finger....

.... is that the clicking sound your getting, coz that's what my one does

Sometime it can happen with only the lightest of touches. I reckon that's what your hearing. It's quite annoying, as it happens quite often just in general use. Mines only 2 days old

BTW I'm on O2 and only once has the volume jumped down.
Mine (and others on this thread) is definitely software related. It is most evident when I press either the back, home or multitasking button; the phone registers the press and responds with an audible "click" - this is as it should be. Three seconds later, though, a second click can be heard emanating from the speakers.

Your issue sounds like either loose tolerances from the assembly line or your battery cover isn't fully seated.
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Old December 6th, 2011, 09:37 AM   #21 (permalink)
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Wow this phone sounds like a POS. For how little there are out there there sure are a lot of bugs. I am really starting to get tempted to go over to the fruit tree.
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Old December 6th, 2011, 10:23 AM   #22 (permalink)
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Quote:
Originally Posted by vasilator View Post
Wow this phone sounds like a POS. For how little there are out there there sure are a lot of bugs. I am really starting to get tempted to go over to the fruit tree.
I've had a seemingly endless amount of Android handsets (HTC Magic, Droid, Nexus One, Hero, Droid X, Evo, Nexus S, Galaxy S II, I might be missing one or two others). I've always - albeit reluctantly - switched back to the iPhone for its polish and ease of use, particularly when jailbroken.

In spite of its idiosyncrasies, I haven't considered switching my SIM out to my iPhone 4 after putting it into my GN. It's clearly the best Android device I've used to date. Part of that can be attributed to the software - ICS is significantly more polished than previous iterations of the OS. Part of it is hardware, though, too - the GN's screen is the best I've used on an Android handset and misses the iPhone 4's resolution by just a shade.

IMHO, if you're an Android fan, the little bugs here and there shouldn't dissuade you from considering the GN. It's that good.

Back to the original topic, I agree with Fabolous. This appears to be a software issue. I assume, then, that it can be easily remedied.
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Old December 7th, 2011, 06:10 AM   #23 (permalink)
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Default Touch Sounds

Have you tried disabling the touch sounds?

Go to Settings > Sound and uncheck 'Touch Sounds'.

This solved the issue for me. Hopefully it works for you too....
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Old December 15th, 2011, 12:54 PM   #24 (permalink)
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Default Popping noises

I don't know if I'm losing my mind, but my phone makes soft popping noises. Very slight -- sounds like it is coming from the earpiece speaker, but it happens even when I'm just navigating around the phone. It usually coincides with when the haptic response fires (e.g., hitting "back"), but occasionally, it will just pop even when I'm doing nothing.

Also, I noticed that when on a phone call, the speaker would cut in and out. But, I think this is a separate issue altogether. I'll withhold conclusions on this until I test further.
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Old December 15th, 2011, 01:28 PM   #25 (permalink)
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yep, the popping is there. when you press a key its supposed to make a tiny sound. i occasionally get a slight pop.
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Old December 15th, 2011, 01:41 PM   #26 (permalink)
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If it's bothering you, you can disable through:
Settings > Sound > Touch Sounds
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Old December 15th, 2011, 01:41 PM   #27 (permalink)
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Quote:
Originally Posted by bluewhite79 View Post
yep, the popping is there. when you press a key its supposed to make a tiny sound. i occasionally get a slight pop.
The sound is definitely distinct from the audible pop/tone (i.e., "touch sounds"). And, for me, I get it even when my phone is on silent. Someone on the mega-thread was saying that they get speaker pop. Perhaps that's what I'm experiencing.

The pop I hear can only be described as what it sounds like when your ear unclogs when you yawn. Very muted pressure release.
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Old December 15th, 2011, 03:37 PM   #28 (permalink)
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I hear them too. I have all noises and feedback off.
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Old December 15th, 2011, 03:51 PM   #29 (permalink)
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im hearing these popping noises regularly as well. i could only deduce the source to be the rear speaker.

any thoughts? i certainly hope this is actually a bug and not a "feature" lol...
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Old December 15th, 2011, 04:04 PM   #30 (permalink)
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Quote:
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im hearing these popping noises regularly as well. i could only deduce the source to be the rear speaker.

any thoughts? i certainly hope this is actually a bug and not a "feature" lol...
Great point. And you're right. For those of you that care to test this, put your phone on full silent mode, put the rear speaker directly to your ear and then press "back" from the home screen.

You'll hear the speaker turn on, then 1 second of white noise, then a little soft blip/pop as it goes off. Very strange.
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Old December 15th, 2011, 04:51 PM   #31 (permalink)
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Yeah, I get those too. You aren't going insane lol
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Old December 15th, 2011, 06:30 PM   #32 (permalink)
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Oh thank goodness, was asking people "did you hear that?". I thought maybe *I* was incompatible with smart phones after getting my first one today.
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Old December 16th, 2011, 03:27 PM   #33 (permalink)
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Thought I'd bring this to the top. I am getting this clicking noise also even when the phone is in silent mode. Seems to be on the LTE version as well. Anyone using verizon getting this?

Will try turning off touch sounds....
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Old December 16th, 2011, 03:39 PM   #34 (permalink)
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I gather it's the speaker turning off. If you spam a button, you won't hear multiple extra clicks, only 3 seconds after the final button sound.
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Old December 16th, 2011, 03:44 PM   #35 (permalink)
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Quote:
Originally Posted by kevink817 View Post
Have you tried disabling the touch sounds?

Go to Settings > Sound and uncheck 'Touch Sounds'.

This solved the issue for me. Hopefully it works for you too....
That's what I was going to ask about (I don't have the issue, or the phone for that matter ), does the sound seem like something that is supposed to be there for another purpose, like tactile/haptic feedback, etc? If so, it may be a little bug that can be remedied by turning off that feature.
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Old December 16th, 2011, 04:54 PM   #36 (permalink)
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Getting the EXACT same issue here as well.

I'm kinda glad a lot of other people are too. I was hoping mine wasn't a hardware defect, because everything about my LTE version is PERFECT. No screen issues or LTE issues. Just this one little annoying pop.

And I'm an audio engineer and my ears are trained to hear this kinda stuff, so I think that is making it worse! Hopefully it is software and they release a fix.
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Old December 16th, 2011, 07:40 PM   #37 (permalink)
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Quote:
Originally Posted by kevink817 View Post
Have you tried disabling the touch sounds?

Go to Settings > Sound and uncheck 'Touch Sounds'.

This solved the issue for me. Hopefully it works for you too....
Funny, I had the same problem and initially though it was me. Glad I saw this thread, I did the same (above) and it's gone now. I didn't like the (intentional) clicking turned on anyway.
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Old December 16th, 2011, 08:41 PM   #38 (permalink)
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Discussed here as well: Popping noises

Quote:
Originally Posted by eyc View Post
The noise is coming from the rear speaker. For those of you that care to test this, put your phone on full silent mode, put the rear speaker directly to your ear and then press "back" from the home screen.

You'll hear the speaker turn on, then 1 second of white noise, then a little soft blip/pop as it goes off. Very strange.
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Old December 16th, 2011, 08:57 PM   #39 (permalink)
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Turning off the touch sounds is not an ideal solution. Besides, the popping sound manifests itself for ANY kind of sound playback, youtube videos for example. In a quiet room and with headphones on I can definitely hear it on my Verizon Galaxy, and it is painstakingly obvious and annoying. I also hear the pop/click just as a sound starts, then again a couple seconds after the sound ends.
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Old December 16th, 2011, 09:01 PM   #40 (permalink)
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I tried putting the speaker to my ear that was the only way i could here this sound you all are describing IMO it's the speaker being shut off after the sound is palyed, honestly though if it wasn't literaly up against my ear I would never have even noticed it, could this sound be louder on some phones then others wouldn't surprise me.

Question: are you running any apps to help boost the volume of the speaker? if so that could be why you can hear it so well if not then you have great hearing.
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Old December 16th, 2011, 09:03 PM   #41 (permalink)
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Quote:
Originally Posted by Evilgrin View Post
I tried putting the speaker to my ear that was the only way i could here this sound you all are describing IMO it's the speaker being shut off after the sound is palyed, honestly though if it wasn't literaly up against my ear I would never have even noticed it, could this sound be louder on some phones then others wouldn't surprise me.

Question: are you running any apps to help boost the volume of the speaker? if so that could be why you can hear it so well if not then you have great hearing.
I'm not sure there is any "fix." The pop happens even when EVERY sound is muted on the phone. Why the speaker turns on when the phone is on silent is beyond me. But, we'll just have to wait for a software update.
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Old December 17th, 2011, 12:05 AM   #42 (permalink)
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So the next question is this on every GNex or just a few. Would it be possible to go back to verizon to exchange for one that doesnt do this. If its a hardware problem it would definitely be nice not to have this problem.

Anyone out there not getting this popping noise?

(Turn sound to mute to replicate).
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Old December 17th, 2011, 12:09 AM   #43 (permalink)
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Maybe a mod can combine this thread with the other similar one.

Also anyone not getting this sound?
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Old December 17th, 2011, 12:15 AM   #44 (permalink)
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Merged both threads, I can hear it on mine as well. It is very faint, my wife cant hear it.

As Fab said seems like a software issue.
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Old December 18th, 2011, 11:25 AM   #45 (permalink)
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Noticed the issue this morning as well. Hopefully it can be tweaked via software.

I had this problem with my old macbook and headphones, but rather than a click there was "noise" that was present with the audio controller engaged. following a sound after a few seconds the noise would just stop.
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Old December 18th, 2011, 11:31 AM   #46 (permalink)
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This has been answered in this thread multiple times, has it not?

Did I notice it at first? Yes. I turned off 'Touch Sounds' and it's gone. Case closed.
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Old December 18th, 2011, 11:36 AM   #47 (permalink)
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Anyone get the camera shutter noise when they click on their power button to turn the screen off?
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Old December 18th, 2011, 11:38 AM   #48 (permalink)
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Quote:
Originally Posted by Jersey Tom View Post
This has been answered in this thread multiple times, has it not?

Did I notice it at first? Yes. I turned off 'Touch Sounds' and it's gone. Case closed.
Not so fast. It happens after every sound. Go on, play some music and then stop and listen for it. This is a universal audio "problem" or annoyance.

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Originally Posted by EdenObscured View Post
Anyone get the camera shutter noise when they click on their power button to turn the screen off?
That's a normal sound effect.

edit: wait, you mean the bloop vs. the click? I dont get the bloop, sorry lol
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Old December 18th, 2011, 01:36 PM   #49 (permalink)
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Quote:
Originally Posted by EdenObscured View Post
Anyone get the camera shutter noise when they click on their power button to turn the screen off?
It's not the camera shutter sound; it's the lock/unlock sound. The lock sound is subtly different than the unlock sound.
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Old December 18th, 2011, 02:00 PM   #50 (permalink)
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It's definitely the click feedback sound. And really the issue is that it's a delayed response. There is noticeable lag between clicking and hearing the click.

It's the same sound my Samsung Galaxy Tab makes, just softer and takes longer to fire off. I'm 99% sure this will be fixed in an update.
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