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Old March 27th, 2012, 11:02 PM   #1 (permalink)
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Default Poor Signal Strength & Dropped Calls - Galaxy Nexus

Let me first reference this related thread:

anyone else seeing the signal bars completely disappear?

I am having very poor signal strength with my Galaxy Nexus. At home I get only 1 bar even if I go outside. I am not far from a tower. Downtown, if I go into a building, I get no signal. My calls are often dropped to the extent that I cannot even make a phone call. I Googled this and there are many others with the same complaint.

I finally called Verizon support and after numerous tests, they sent me a new sim card. It made no difference.

I have discovered that in order to see 4G I have to turn off Wi-Fi.

One person said this phone has known problems with its poor radio and to insist Verizon exchange it for a RAZR Max.

Any thoughts or help?

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Old March 28th, 2012, 05:31 AM   #2 (permalink)
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Well first of all, there have been a few lemons out there, I wouldn't be so quick to change phone models, as perhaps you just need a different GNex. I don't have any problem with signal myself, and live in the same area of the country, which I think is Verizon's stronghold. If you like the GNex I would just stay on VZW CS to get you a replacement, and see if that helps. If you are not within 14 days, you will have to exchange phones at least 3 times before they will let you consider a different model anyways...

Personally I get decent voice signal no matter where I go, and GA/SC is a pretty strong Verizon area. Steel/Concrete buildings ARE a problem for me however, I don't get 4G, and barely get 3G data in them. I am not sure if that will ever change. They had to install cell boosters for voice inside my office, so I get good voice reception.
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Old March 28th, 2012, 06:37 AM   #3 (permalink)
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Sounds like you might have a bad phone. I agree that you should have Verizon switch out the phone itself.
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Old March 28th, 2012, 08:31 AM   #4 (permalink)
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I have had 3 different Gnex's, each with new SIM cards, each new out of the box, and I made sure the verizon store rep gave me phones widely separated in serial number. I live in a non-4G area, and the coverage is SOLID, SOLID RED on the map. NO weak spots. My Droid X, sitting right beside my Nexus, gets -77dbm signal while my GNex gets -96dbm. Insides several stores, and in some parts of my house, I get -120dbm where my Droid X gets -89dbm. At work, wher my X gets -77dbm, I'm at -93dbm on the GNex. My first phone missed calls (went straight to voicemail) even though I had 2 bars (a strong signal at my house). My second phone froze and dropped into repeated bootloops that only pulling the battery solved. This third one has the EXACT same reception problem, flashing the 4.04 radios and Rooting and Installing the Franco Kernal and Axiom Crossbreed does seemed to have stabilized the signal minutely. I really don't think this is a bad individual phone. I believe there is a firmware or hardware issue here. I am set at CDMA only since I don't have 4G. My data connection virtually never drops....it's VOICE, and getting the phone to RING in areas of "low signal" that's the problem.

My calls are always VERY clear, and I've not had much issue with dropped calls at all, certainly no more than with my Droid X.

I'm not sure if my dbm reading is the 3G signal or the CDMA signal, but I can tell you that I LOVE this phone, I'm in the last third of my 14 day period, and I'm working hard to decide if I'm going to keep it or if I'm going to the Razer Maxx, which is currently backordered until after my 14 days is over, but which gets -77dbm here at work where I get -97dbm. Reception by my wife's *cough* iPhone is comparable to the Razr and Droid X.

I haven't heard whether 4.05 will address the CDMA signal strength or not.....all I hear is LTE discussions. I'd hope it would, but you never can tell.........
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Old March 28th, 2012, 10:38 AM   #5 (permalink)
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I just got off the phone with Verizon. One thing I did learn is that when the 4G symbol is grey it means I am only getting 3G. I am in an area that shows full 4G coverage. I think it is the signal strength issue.

They are going to send a technician here to test the signal strength. Will update this after that.
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Old March 28th, 2012, 10:46 AM   #6 (permalink)
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Quote:
Originally Posted by Imparatus View Post
My Droid X, sitting right beside my Nexus, gets -77dbm signal while my GNex gets -96dbm. Insides several stores, and in some parts of my house, I get -120dbm where my Droid X gets -89dbm. At work, wher my X gets -77dbm, I'm at -93dbm on the GNex.
I have read this same story many times on the net. It seems that there is a problem with the radio in the GNex. With all that I have read, I wish I had not bought this phone. I would consider the RAZR Max but the screen is not as good as the GNex. I think if I could do it all over again I would just wait for a better phone to come out.
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Old March 28th, 2012, 11:04 AM   #7 (permalink)
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Quote:
Originally Posted by JamesSJ View Post
I just got off the phone with Verizon. One thing I did learn is that when the 4G symbol is grey it means I am only getting 3G.
That's wrong. Grey means it isn't connected to Google services, blue means it is connected to Google services. 4G means 4G and 3G means 3G. You do generally get a grey color when it is either just connecting or the connection is really weak however.
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Old March 28th, 2012, 11:39 AM   #8 (permalink)
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My understanding based on only my own observations... is that grey means connected but that there is no data transfer ability. Kind of like when you are connected to your wireless router but your internet service is down and you can't get online.
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Old March 28th, 2012, 12:04 PM   #9 (permalink)
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I'm not saying I think I know what it is, I'm saying I know what it is, it's not a guess :P
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Old March 28th, 2012, 12:05 PM   #10 (permalink)
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Quote:
Originally Posted by Imparatus View Post
I have had 3 different Gnex's, each with new SIM cards, each new out of the box, and I made sure the verizon store rep gave me phones widely separated in serial number. I live in a non-4G area, and the coverage is SOLID, SOLID RED on the map. NO weak spots. My Droid X, sitting right beside my Nexus, gets -77dbm signal while my GNex gets -96dbm. Insides several stores, and in some parts of my house, I get -120dbm where my Droid X gets -89dbm. At work, wher my X gets -77dbm, I'm at -93dbm on the GNex. My first phone missed calls (went straight to voicemail) even though I had 2 bars (a strong signal at my house). My second phone froze and dropped into repeated bootloops that only pulling the battery solved. This third one has the EXACT same reception problem, flashing the 4.04 radios and Rooting and Installing the Franco Kernal and Axiom Crossbreed does seemed to have stabilized the signal minutely. I really don't think this is a bad individual phone. I believe there is a firmware or hardware issue here. I am set at CDMA only since I don't have 4G. My data connection virtually never drops....it's VOICE, and getting the phone to RING in areas of "low signal" that's the problem.

My calls are always VERY clear, and I've not had much issue with dropped calls at all, certainly no more than with my Droid X.
That's very interesting. Most reception issues on Gnex were with data signal, like not holding 4G connection well, slow 3G/4G hand off or dropping data connection entirely in the worst case. But I saw very few complains on the voice call signal. And my experience also supports this. Anyway glad that flashing 4.04 fixed voice signal problem for you.

As for dbm difference you saw on Gnex and other phones, Gnex is known to report data signal strength (3G or LTE) as opposed to reporting 1X voice like other phones and usually 1X is a lot stronger than data.
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Old March 28th, 2012, 12:20 PM   #11 (permalink)
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Quote:
Originally Posted by Tim K View Post
My understanding based on only my own observations... is that grey means connected but that there is no data transfer ability. Kind of like when you are connected to your wireless router but your internet service is down and you can't get online.
Tim, when I was on the phone with Verizon we tested my ability to connect to the net and I could. I just went to Speed Test .net Results:

Ping Download Upload
phone 61 10833kbps 1166kbps
computer (cable) 46 9.80mbps 0.96mbps

It does seem that I am connected to 4G and it is faster than my computer connected to a cable modem.
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Old March 28th, 2012, 01:12 PM   #12 (permalink)
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Quote:
Originally Posted by JamesSJ View Post
Tim, when I was on the phone with Verizon we tested my ability to connect to the net and I could. I just went to Speed Test .net Results:

Ping Download Upload
phone 61 10833kbps 1166kbps
computer (cable) 46 9.80mbps 0.96mbps

It does seem that I am connected to 4G and it is faster than my computer connected to a cable modem.
That's interesting because when I get Grey bars it means no data, voice only.
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Old March 28th, 2012, 01:47 PM   #13 (permalink)
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@Sandroidfan

Thanks for the reply. I wish I could say that the 4.04 radios fixed the voice issue. It hasn't at all. My signal is bad, and I'm still missing calls direct to voicemail, where my X is reporting -77dbm signal. Today I had issues of 3g dropping, requiring a reboot to reestablish contact with the market. The 3gi indicator came and went during this time til reboot.

Really don't know if I'm going to be able to keep this phone, but I REALLY REALLY want to.......think .05 will fix it?
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Old March 28th, 2012, 01:49 PM   #14 (permalink)
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Quote:
Originally Posted by dguy View Post
That's wrong. Grey means it isn't connected to Google services, blue means it is connected to Google services. 4G means 4G and 3G means 3G. You do generally get a grey color when it is either just connecting or the connection is really weak however.
How do you connect to Google services? Two of my Google apps updated today.
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Old March 28th, 2012, 01:55 PM   #15 (permalink)
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Quote:
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That's interesting because when I get Grey bars it means no data, voice only.
The bars are not grey, the 4G symbol is grey.
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Old March 28th, 2012, 02:17 PM   #16 (permalink)
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I set my phone to 3g only for the whole day today and I've stayed connected to google services the whole time. When I have it set to 4g, I have problems all the time with staying connected. It will range from sporadic blue and gray bars, to a complete loss of signal (which drains my battery really fast until I notice it) and then I have to turn my phone off and on.

Quote:
Originally Posted by JamesSJ View Post
How do you connect to Google services? Two of my Google apps updated today.
It should do it automatically.

Quote:
Originally Posted by JamesSJ View Post
The bars are not grey, the 4G symbol is grey.
The bars can be gray.
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Old March 28th, 2012, 06:00 PM   #17 (permalink)
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Signal bars can go gray with or without 3G/4G icon on it. Fron what I see, it still has connection to data except Google service if it has 3G/4G icon. If it's only gray bars without icon on it, all internet connection is down and this usually happens during slow 3G/4G hand off for me.
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Old March 28th, 2012, 06:19 PM   #18 (permalink)
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I am not having a problem with grey bars. I usually have 1 blue bar. I called Verizon support back again about the grey 4G icon. Although the support person was not sure, they thought this indicated a weak signal.
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Old March 30th, 2012, 12:29 PM   #19 (permalink)
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In my opinion, there is something wrong with the CDMA Galaxy Nexus antenna. I ended up selling my Verizon Gnex a couple of days ago (had it since Day 1). What I have noticed is if you are in a fringe LTE/CDMA area or just CDMA area, the antenna just can't hold the signal for voice or data. Yes I understand Verizon's explanation of the antenna calculations for the LTE data being processed. That's fine. But real world performance is another issue. That's what matters most. My Gnex was barely functional at home (had 10-15% no signal percentage while at home) and had an incredible 40% no signal percentage at work. My friend's Razr got at least 2 bars LTE at my house. My Verizon LTE ipad gets 2-3 bars of LTE at my home. And my GNex either got 2-3 bars CDMA or 0 bars LTE. That says something about the antenna design. While I was in Chattanooga TN, a strong Verizon area, I had excellent coverage through most of the weekend. Same for Downtown DC. But in fringe areas where you need your phone to work (and I live right outside of Orlando in a major suburb), Verizon signal on the Gnex just sucked. I was blaming it on Verizon but in fact it's the phone cause my friend and Verizon iPad got good signals in fringe areas.
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Old March 30th, 2012, 01:19 PM   #20 (permalink)
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Well my coworker just got a Rezound, and he gets 4G at his desk, which is right next to mine, and I don't get it... So its not entirely the building's fault.
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Old March 30th, 2012, 03:50 PM   #21 (permalink)
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Quote:
Originally Posted by AntimonyER View Post
Well my coworker just got a Rezound, and he gets 4G at his desk, which is right next to mine, and I don't get it... So its not entirely the building's fault.
Yeah, this weak 4G reception indoors and slow 3G/4G hand off is quite annoying. But I don't have much issues with other parts of reception. WiFi, bluetooth performance is pretty strong and GPS works fairly well too. Unlike above poster, I don't have problem holding voice, 3G signals even in CDMA only areas. I wonder if his phone was one of the bad ones. At work building, its strong WiFi more than makes up for lack of 4G reception for me.

So if there is antenna issue in Gnex, it's likely on the LTE antenna part. Nexus has LTE antenna on top side and CDMA antenna on the bottom side. I'm still reserving final judgement on 4G reception until official OTA comes. If 4G issues don't get resolved with updates, it's gong to be very disappointing but I will be looking for next phone in coming Fall anyway.
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Old April 4th, 2012, 01:54 PM   #22 (permalink)
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UPDATE: I just spoke with Verizon. They said their network is fine and they want to exchange the phone. I asked them about the update that is supposed to be released soon and they had no information on this. They did say that I could wait 1-2 weeks to see if the update arrives and if not, then exchange the phone.
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Old April 4th, 2012, 07:10 PM   #23 (permalink)
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I got my replacement from Verizon this week....it did the same thing as my original. The signal just sucks on this phone.
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Old April 4th, 2012, 10:33 PM   #24 (permalink)
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Quote:
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I got my replacement from Verizon this week....it did the same thing as my original. The signal just sucks on this phone.
I have read so many reports of the same thing. People get 3 phones and the signal strength is so poor. I am beginning to think it is just a bad phone. I love ICS and the display but if the signal strength is poor, what good is it?
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Old April 4th, 2012, 11:14 PM   #25 (permalink)
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Happy to say my GSM nexus gets great reception
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Old April 4th, 2012, 11:33 PM   #26 (permalink)
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Not sure if this applies to the CDMA phones, but people have been switching out different radios for more current builds. It maybe something to research and see if this could help your problem.
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Old April 5th, 2012, 12:27 AM   #27 (permalink)
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I didn't believe this at all before. But now I'm beginning to wonder if VZW ruined or delays CDMA Gnex radio to help sell their bloated phones first. Unlocked GSM nexus seems just fine or great on reception. Hopefully that's not true, but taking this long to release first OTA is very frustrating.
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Old April 5th, 2012, 09:46 PM   #28 (permalink)
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Using the app "Network Signal Info", I found something odd:

The app shows my 4G signal as -85 dbm.

My phone itself shows a signal of -107 dbm.


What is going on?
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Old April 6th, 2012, 03:03 AM   #29 (permalink)
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Default Possible fix VZW Gnex

I had the same issue you are having. I first thought it was my phone. So after talking to tech support for about an hour, they decide to replace my phone. After receiving the replacement, I realized that I was having the same issues as before and I decide to call tech support again. They recommend that I replace my SIM card. So they sent me to the local Verizon store. When I get there, I compare my signal with the GNex model that they have and it has outstanding 3G/4G signal. The CSR replaced my SIM, and the signal on my phone is still horrible. I had everyone at the store puzzled with my phone. The CSR then went to the back to get the network tech to examine my phone. He compares my phone with the display model and notices that my PRL version was different. He decides to push a new PRL package update to my phone. After doing a power cycle by removing the battery, I receive the new PRL and the signal on my phone was great! I would have never thought a small thing like a PRL update would have made a big difference.

On a side note, don't let Verizon tech or CSR tell you that they can't do a PRL update. I am a witness to it happening. They will tell you that you won't be able to do it because you have a 4G device. They push the PRL update to your phone via network from a PC. The network tech also told that the network info is stored on the 4G sim. This includes your profile and PRL.

You can also do a manual PRL update from your phone.

Create a contact on your phone with a name of your choice. I used "PRL Update". Store the number *22899 under that contact. After you are done doing this, dial the number. It will bring up a screen that says it's activating. Once the elevator music is done playing, it will restart the network on your phone. I would power cycle your phone by pulling the battery. You should have a new PRL update on your phone.

For reference:

Old PRL: 13072
PRL pushed to phone by tech: 15109
PRL pushed after *22899: 52686
I'm stock ICS on 4.0.2

I hope this helps you out some.
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Old April 6th, 2012, 05:16 AM   #30 (permalink)
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Thanks for the post. I checked the PRL on my phone and it was: 15109. I followed your procedure:

Old PRL: 15109
PRL pushed after *22899: 52686
I'm stock ICS on 4.0.2
Signal strength: -109 dBm - 1 blue bar, grey 4G icon

I still have the same problem with poor signal strength.
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Old April 6th, 2012, 08:29 AM   #31 (permalink)
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I'm actually on my 4th device. The first 3 were swapped out due to horrible signal strength and loss of data connection while the phone was still under the Christmas holiday/ January 15th deadline. The fourth came about as I was driving home from work, leaving a 4G area the signal dropped and never came back. I never was able to regain any data connectivity, except through WI-FI. My fourth device has worked okay until recently when it seems every time I need the stinking thing to have a data connection, it doesn't and either I toggle the airplane setting or completely reboot to get it back. So as of right now my GN is in a shoe box, (I'm back to my trusty iPhone 4), awaiting news that Google and or Verizon have released and OTA update that addresses connectivity and signal strength. It really sucks to purchase a device that's supposed to "just work" and find out that it's really hit or miss!
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Old April 6th, 2012, 10:10 AM   #32 (permalink)
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Yeah I did the PRL update a few weeks ago. Did nothing for me.
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Old April 6th, 2012, 02:26 PM   #33 (permalink)
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I just switched back to the Gnex. I left Vzw for 2 months and had the Galaxy Note Should have kept it. I have found no phone I like as much. Anyway I came back to VZW and got the razr Maxx. that phone is a winner in battery life build quality call quality and other areas but the way Moto makes it's screen so narrow kills me. That being said I love the Gnex minus the horrible reception. Galaxy Note 3 or 4 bars out of 5, Razr Maxx full bars, Gnex, I struggle to hold one bar WHY!?!?!?!?!? WHY!?!?!??! WHY!?!?!?!??!
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Old April 6th, 2012, 03:15 PM   #34 (permalink)
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I just switched back to the Gnex. I left Vzw for 2 months and had the Galaxy Note Should have kept it. I have found no phone I like as much. Anyway I came back to VZW and got the razr Maxx. that phone is a winner in battery life build quality call quality and other areas but the way Moto makes it's screen so narrow kills me. That being said I love the Gnex minus the horrible reception. Galaxy Note 3 or 4 bars out of 5, Razr Maxx full bars, Gnex, I struggle to hold one bar WHY!?!?!?!?!? WHY!?!?!??! WHY!?!?!?!??!
Glad to see you back here though I thought you are happy after switching to G Note on at&t. Just curious, what made you switch back to verizon? So you have both Maxx and Gnex now?
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Old April 6th, 2012, 06:56 PM   #35 (permalink)
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No, I returned the Max for the Nexus. I thought I was missing ICS and to be honest there were some things about it I did miss.

That being said I do not miss this horrible reception. I thought that newer Nexi may have been fixed. WRONG.

Also after that huge screen on the Note, I feel like the GNex is an iPhone.
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Old April 6th, 2012, 10:12 PM   #36 (permalink)
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It seems to me that there is a severe problem with signal strength on the GNex. I do not know if it is hardware or software. I am beginning to think it is hardware but they do not want to replace bad phones with an updated new phone. Instead they just keep recycling old bad phones for your current phone.

I really think Samsung and Verizon know what the problem is but do not want to pay to replace all the bad phones.
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Old April 6th, 2012, 11:00 PM   #37 (permalink)
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It seems to me that there is a severe problem with signal strength on the GNex. I do not know if it is hardware or software. I am beginning to think it is hardware but they do not want to replace bad phones with an updated new phone. Instead they just keep recycling old bad phones for your current phone.

I really think Samsung and Verizon know what the problem is but do not want to pay to replace all the bad phones.
You're correct, it's not just the GN either. I spoke to a VZW rep in the store whenever the Razr Maxx came out and asked what the difference was and why come out with one so early seeing as the Razr had just come out. (I already knew why) He admitted that better battery life was the major difference and I commented that I had seen post in numerous forums about how sucky the battery life on the Razr was. Again he admitted that VZW was aware of the problem. I asked if VZW was going to offer customers, who had very recently purchased the Razr, an early upgrade to the Maxx because of faulty equipment and he almost laughed me out of the store. I know that they wouldn't but I think it's pretty darn sorry of Motorola and VZW to sell substandard equipment knowingly without any concern for the customer. Customer service used to be priority one, now it's the bottom line!
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Old April 7th, 2012, 10:40 AM   #38 (permalink)
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It seems to me that there is a severe problem with signal strength on the GNex. I do not know if it is hardware or software. I am beginning to think it is hardware but they do not want to replace bad phones with an updated new phone. Instead they just keep recycling old bad phones for your current phone.

I really think Samsung and Verizon know what the problem is but do not want to pay to replace all the bad phones.
Well I picked up my Nexus yesterday after I returned the Maxx. This is the second time I've had one. Let me put it like this. I am about ready to return the Nexus and buy another Galaxy Note full retail and put it back on Straight Talk. The reception issue with the Nexus makes it almost unusable. I think the fact that this is a known issue and nothing has been even mentioned about a fix is ridiculous.
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Old April 7th, 2012, 01:11 PM   #39 (permalink)
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I wouldn't necessarily say the RAZR has a faulty battery. It's just the Maxx has a massive one.

The RAZR battery life is comparable to other lte phones except the Maxx. In some cases it's better. Talk time battery life being one.

Its just that you can't put an extended battery in it. That doesn't make it faulty. And I believe Smart Actions might hurt instead of help in some cases.
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Old April 7th, 2012, 05:02 PM   #40 (permalink)
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I just bought a brand new Galaxy Note on Ebay for $550. I am taking my Galaxy Nexus back to Verizon as soon as it comes. I will be re activating the Note on Straight Talk. $45 a month for unlimited everything, can't beat it.

I came back to the Nexus because of ICS and I wanted to love it again but here is why I cannot.

Screen size, after the note everything looks miniscule almost intolerable. I am sure I could have re adapted to the size if it were not for the other issues.

SIGNAL SIGNAL SIGNAL! I had full bars at home with the Razr Maxx, my girlfriend has 3 out of four with her Verizon iPhone, I get 3 to 4 out of four on 4g lte with my Note. On the Nexus I struggle to hold 2 and sometimes lose all calling ability and data. i had the same issues the first time I had the GNex when it released.(-100 dbm to -93 dbm)

Battery, it may be better if I wasn't always struggling for a signal but as it stands YUCK!

Not to mention on this and my former Nexus I get kicked out of processes randomly and frequently.

I want to love the Nexus but I cannot lie to myself
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Old April 7th, 2012, 08:30 PM   #41 (permalink)
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SIGNAL SIGNAL SIGNAL! I had full bars at home with the Razr Maxx, my girlfriend has 3 out of four with her Verizon iPhone, I get 3 to 4 out of four on 4g lte with my Note. On the Nexus I struggle to hold 2 and sometimes lose all calling ability and data. i had the same issues the first time I had the GNex when it released.(-100 dbm to -93 dbm)
My Gnex gets similar dBm level to yours at my home but I have yet to experience dropped calls or loss of data connection. I live in a little spotty signal area between hills. So 4G here is not so great and I can hold 4G only near window or outside though. An important thing is we can't tell signal drop on Gnex just by low signal bars, at least for now with current stock ICS, radios. Are you sure you really lost calling/data connection?

Too bad that your second attempt at Gnex doesn't work out any better. But I can see why you are spoiled with G Note. It seems samsung got that phablet right. Unfortunately verizon didn't get it.
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Old April 7th, 2012, 09:08 PM   #42 (permalink)
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My Gnex gets similar dBm level to yours at my home but I have yet to experience dropped calls or loss of data connection. I live in a little spotty signal area between hills. So 4G here is not so great and I can hold 4G only near window or outside though. An important thing is we can't tell signal drop on Gnex just by low signal bars, at least for now with current stock ICS, radios. Are you sure you really lost calling/data connection?

Too bad that your second attempt at Gnex doesn't work out any better. But I can see why you are spoiled with G Note. It seems samsung got that phablet right. Unfortunately verizon didn't get it.
Unfortunately I drop calls on my GNex like a fat guy drops a salad.

In all seriousness I drop at least 3 calls a day. For the cost of a Verizon plan and the fact i paid $640 & tax for the phone I feel that is unacceptable. Also I get crappy battery life due to the fact I am struggling to maintain a signal and that is on 3G!

Yeah I am spoiled by the Note and on straight talk for $45 a month it is a no brainer! My suggestion is stay far away from the Note or you too will be blinded by that huge screen lol.

When it gets ICS look out, maybe I will grow some nerve and root it so I can run stock ICS on it. That would be AMAZING!!!!!!!!

I wish VZW would quit releasing different RAZRs every week and pick up the Note/ Journal but they seem to have no interest. I do like the Gnex, but the reasons I gave make it an unusable device for me. I hope the next Nexus device released (or any device for that matter) does not suffer from these issues.

I don't understand how it was released with such a poor antenna even after ALL of the delays. Do they not test these things prior to release? lol
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Old April 8th, 2012, 10:14 AM   #43 (permalink)
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I don't understand how it was released with such a poor antenna even after ALL of the delays. Do they not test these things prior to release? lol
PFFFFT! They take a single phone out of the bunch, and check to see they get 4G next to a verizon repeater, just so they can slap 4G on the box to make it sell. they dont care, 1 out of 3 people will buy the nexus out of the other 2 flag ship phones. that 2/3's of the people who wont experience any signal issues, and thats good enough for them -_- thats just my theory, and a reasonable one at that.
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Old April 11th, 2012, 02:09 PM   #44 (permalink)
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Update: I spoke with Verizon support today. They acknowledged that there is a known signal strength issue with some GNex phones. They also said that it is a software issue. They are expecting the update to be released this month or early May.
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Old April 11th, 2012, 02:43 PM   #45 (permalink)
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For whatever reason, my signal has improved slightly the past few days, and I am actually getting whiffs of 4G at my desk where I had none before. I'm actually kind of optimistic about this next update, at least for my own personal experience.
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Old April 16th, 2012, 09:17 PM   #46 (permalink)
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i've got weird stuff happening, not sure if it's related to this...

when i sit in one spot in my house, i will (even though i have 2-3 bars of signal) frequently drop calls. it usually only happens when first making the call...i will press send, put the phone up to my ear, and hear nothing. i'll look at the phone, and it says "signal lost" and then as soon as i back out of that i jump back to 2-3 bars of signal again.

i'm in a 3g only area, running the 4.0.4 radios (and 4.0.4 leaked rom).

PRL: 15109
service as i hold it right where i just dropped a call: eHRPD -85dbm
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Old April 16th, 2012, 09:31 PM   #47 (permalink)
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How low can the signal strength go? I get readings of -117 dbm to -120 dbm.
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Old April 16th, 2012, 10:59 PM   #48 (permalink)
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i'm usually -100 for 1 bar, -120 for 0 bars. i've run data tests though and gotten 1.5mbps down with 0 bars and -120dbm...
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Old April 19th, 2012, 01:55 PM   #49 (permalink)
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I talked with Verizon again today. They had a second technician come to my house to check the signal strength. The Verizon map is inaccurate (as stated on the map) and the signal strength at and near my home is a borderline reception area. It is interesting because I am less than 1 mile from their tower. There are some hills here so I suppose it is a terrain effect.

They are sending me a network extender for my house. As this was explained to me, it plugs into my router and sends CDMA voice and 3G signals from my phone, over the internet, to their network. This should work fine since I am already using my wireless home network for data.

Will keep you posted.
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Old April 20th, 2012, 08:56 AM   #50 (permalink)
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Hi everyone. This is NOT a Verizon issue, rather poor design! I'm in Canada On TELUS and just picked this phone up. This phone is absolutely the best I've seen, ICS is terrific BUT reception sucks. If you are in the city and have full strength it's ok but in fringy areas where I normally get 1-2 bars, this phone gets nothing and when it does, it is very slow in getting signal. Also get dropped calls frequently. This really makes the phone useless so It's going back to the trusty Iphone 4s sadly but at least it works!
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