Go Back   Android Forums > Android Phones > Samsung Galaxy Nexus

Like Tree1Likes
  • 1 Post By Digital Controller

test: Reply
 
LinkBack Thread Tools
Old November 20th, 2012, 10:30 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Unhappy Gmail/Play crashing all the time

I searched and didn't see anything that seemed helpful so I'll post and see what the experts think.

The other day I started getting the "Unfortunately, the process com.google.process.gapps has stopped" error on my GNex. Now everytime I try to open Gmail or the Play store they crash immediately. Is this a known issue? Any idea what I should do to fix this issue?

Thanks,

Jason

Verizon GNex
Stock Android 4.1.1
Build JR0030
Baseband 1515.09 VFF02/1515.FG02
Kernal 3.0.31-g396c4df

Advertisements
JasonVideo is offline  
Reply With Quote
sponsored links
Old November 20th, 2012, 10:40 AM   #2 (permalink)
The Real Bass Creator
 
Digital Controller's Avatar
 
Join Date: Sep 2012
Location: Cincinnati, Ohio
Gender: Male
Posts: 12,497
 
Device(s): Galaxy Note 3 4.4.2(Eclipse) , Nexus 7 (Stock), (RIP) Galaxy Nexus 4.4(SlimKat)
Carrier: Verizon

Thanks: 748
Thanked 3,420 Times in 2,163 Posts
Default

hmm, that is weird, have you tried reinstalling Gmail?

Otherwise you could always perform a battery reboot, by removing the battery, reinserting then restarting the device. This sometimes can solve minor bugs like this.

Lastly, there is always the option of a factory reset, it will erase all of your data, but it will more than likely solve this issue.
JasonVideo likes this.
__________________
Want Faster help? Read this before posting!

I love this community and so should you! So before posting please read:
Site Rules & Guidelines and Android FAQ's
Digital Controller is online now  
Reply With Quote
The Following User Says Thank You to Digital Controller For This Useful Post:
JasonVideo (November 20th, 2012)
Old November 20th, 2012, 11:00 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Digital Controller View Post
hmm, that is weird, have you tried reinstalling Gmail?

Otherwise you could always perform a battery reboot, by removing the battery, reinserting then restarting the device. This sometimes can solve minor bugs like this.

Lastly, there is always the option of a factory reset, it will erase all of your data, but it will more than likely solve this issue.
Yes, uninstalled gmail and play. I will try the battery reboot now. Factory reset would be great, but when I was trying to off-load my photos and video the gallery crashed when scrolling through and it won't even come up on Windows explorer. Sure does sound like I need a fresh install of Android huh?

Thanks,

Jason

Update: battery reboot finished. Got the "gapps" error as soon as it was up. Gmail still crashing. Play crashing also. Need to get my phots and video off then factory reset I guess. sigh.
JasonVideo is offline  
Reply With Quote
Old November 20th, 2012, 12:13 PM   #4 (permalink)
Member
 
Join Date: Oct 2012
Posts: 378
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 74 Times in 60 Posts
Default

Have you just updated to 4.2 ?
annebrooks64 is offline  
Reply With Quote
Old November 20th, 2012, 12:20 PM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jul 2012
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by annebrooks64 View Post
Have you just updated to 4.2 ?
No...Waiting for the OTA.
JasonVideo is offline  
Reply With Quote
Old November 20th, 2012, 12:55 PM   #6 (permalink)
Member
 
Join Date: Oct 2012
Posts: 378
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 74 Times in 60 Posts
Default

OK sorry, it sounded a bit like the issues some folks are having with the 4.2 update. The fix for that seems to be to remove your gmail account from the phone in account settings then reboot and then add your gmail account back. I really don't know if that will work for you though.
annebrooks64 is offline  
Reply With Quote
Reply

Galaxy Nexus
Current Rating:
Rate this Phone:

The Galaxy Nexus is the third official phone contracted by Google and the first phone to come with Android 4.0 Ice Cream Sandwich. Specs include a 1.2GHz dual-core processor, 1GB of RAM, 16/32GB of internal storage, a 4.65 inch 720p HD Super AMOLED... Read More

Tags
crash, gapps, gmail, play


Go Back   Android Forums > Android Phones > Samsung Galaxy Nexus
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 09:07 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.