November 25th, 2012, 02:00 PM
Join Date: Jul 2011
Location: Rochester, NY
Device(s): Nexus 5, HP 14 Chomebook w/ HSPA+, Google Glass, LTE Nexus 7(2013), Chromecast
Carrier: T-Mobile USA
Thanked 6,953 Times in 3,750 Posts
If you say service with Verizon has been sketchy, then I can't image sprint is going to be drastically better, and possibly could be worse.
If the device is only 2 months old, you bought it brand new, and haven't voided the warranty, you should have a 1 year manufacturer's warranty that you can claim. Try contacting the customer service of the device's OEM, or possibly try contacting Verizon customer service by phone. Some reps will let you exchange the device for another of the same if it is truly broken for free. If you get one that doesn't, try again because it sometimes just takes the right rep.
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Current Devices: Nexus 5, HP 14 Chromebook (Data Enabled), Google Glass, (2013) LTE Nexus 7, Chromecast
Retired: Samsung Fascinate, Droid Charge, Galaxy Nexus, (2012) WiFi Nexus 7, Asus TF700, Nexus 4, Logitech Revue