February 6th, 2013, 05:04 PM
Thread Author (OP)
Join Date: Feb 2013
Device(s): HTC Desire
Samsung Galaxy Nexus
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Samsung Galaxy Nexus not updating back to 4.2.1 after returning from repair
Was wondering if anyone could give me some help or advice.
I bought a Samsung Galaxy Nexus from Vodafone in England as soon as the phone came out in Winter 2011.
I*received the 4.2.1 update pretty much as soon as it came out in November last year.
I broke the screen and got it sent off for repair last month. When it came back I was told the phone would be wiped and returned to stock condition and updated to the latest version once I turned it on and completed the initial setup.
When I got it back it was updated to 4.1.1 but every time I checked for updates it said it was up to date with the latest version
There were additional problems with the phone and I had to get it sent off another 3 times, but each time I got it back it did the exact same thing: updated to 4.1.1 and said there were no updates available
I just went back today and was told they couldn't fix the faults and gave me a refurbished version of the same phone.. but again it is doing the exact same thing.
Do I have to wait a certain amount of time before it will let me update to 4.2? I've read about rooting and firmware but prefer not to go through that if the phone will automatically detect it.
Thanks for you help,