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Old January 8th, 2013, 01:43 PM   #1 (permalink)
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Default Anyone get the 50 cashback yet?

Hi.

On 16th December I applied on-line for the 50 cashback from Samsung. At the end of the process I wasn't given any sort of reference number or Email to confirm that my application has been successful.

I Emailed Samsung on 2nd Jan (help@samsungbacktocollege.com) but haven't heard anything yet.

Is anyone else in the same boat? Did anyone who applied get some sort of confirmation?

Just wondering what to do next.

Thanks.

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Old January 8th, 2013, 01:56 PM   #2 (permalink)
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Default 50 cashback

I haven't had any cashback yet. I did have a problem at one point. I had two emails one saying that my clam had been validated and the next one saying that I had omitted a proof of purchase. The backtocollege e-mail address did not work and kept comming back with a delivery failure.
I eventually got hold of Samsung by phone and was told that my claim was valid and that the second e-mail was sent in error. The lady from Samsung said that I should get my cashback by Jan 19 at the latest, Fingers crossed.
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Old January 8th, 2013, 01:56 PM   #3 (permalink)
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I called Samsung today and our cashback will be paid in by 4th Feb, we saw none of their replies but everything's there and verified. Allegedly
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Old January 8th, 2013, 02:00 PM   #4 (permalink)
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Red face

Boy do I feel dumb.

After reading these replies, I suddenly thought "hang on, what about my junk Mail" and there it was - an EMail on 2nd Jan to say my claim had been successful and I'd get it within 30 days.

What a numpty.

Thanks everyone.
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Old January 8th, 2013, 02:02 PM   #5 (permalink)
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I applied for mine early november had an email two weeks ago saying it was validated and payment will be within another 45 days so just got to wait.
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Old January 9th, 2013, 03:00 AM   #6 (permalink)
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I had a problem completing the cashback forms online (screen hung at the point of validating the bank account details)...so a quick call to Samsung support confirmed they had the claim, validated it there and then and confirmed payment would be through in the next 30days.
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Old January 9th, 2013, 03:38 AM   #7 (permalink)
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Same as JohnB47, no validation number, 2 emails and I got a request for my postcode in order to track my claim. Since then nothing and I have sent 2 further further emails.
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Old January 9th, 2013, 03:35 PM   #8 (permalink)
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Funny sent my claim back mid december had an email early Jan requesting additional infomation, on the back of this thread checked the claim status and got the following. Have emailed Samsung and asked for them to claify the situation on my claim, will advise


Claim Status:
Notice: Undefined index: pending_md in /home/samsungb/public_html/app/views/claims/track.html.php on line 12


Notice: Undefined index: pending_md-exp in /home/samsungb/public_html/app/views/claims/track.html.php on line 16

Any ideas what this means?
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Old January 10th, 2013, 05:41 AM   #9 (permalink)
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Best to telephone Samsung toby, remember humans?
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Old January 10th, 2013, 06:09 PM   #10 (permalink)
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What is this about 50 cashback? Can it still be claimed? If so, how?
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Old January 11th, 2013, 04:40 PM   #11 (permalink)
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Quote:
Originally Posted by oleb84 View Post
What is this about 50 cashback? Can it still be claimed? If so, how?
Samsung Tablet Cashback Offer ? Galaxy Note 10.1, Galaxy Tab 2 7.0 & 10.1 ? Samsung UK


Think the claim had to be in by 31/12/2012 but you could always try it on.
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Old January 12th, 2013, 08:30 AM   #12 (permalink)
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Claim: Step 1 of 10
Please note that the claim form for the Samsung Tablet promotion will remain open until 23.59 on the 28th February 2013.

Qualifying purchases must be made before 23.59 on the 31st December 2012 and your claim must be must be made within 15 to 60 days from the date of purchase.

Please click here to see the Terms & Conditions of the promotion for further detail.

Please note that claims must be made between 15 – 60 days of the date of purchase, the first day of purchase counts as day one. Any claims made outside of this period will be marked invalid.

To claim your cashback please answer the following questions:

I agree to the terms & conditions of the offer. Click here to view full Terms & Conditions of this promotion

I accept that the data collected on this website is used and transferred as in the conditions mentioned in the Privacy Statement. Click here to view the Privacy Statement.

Country of purchase
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Old January 12th, 2013, 08:39 AM   #13 (permalink)
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BUY FROM CURRY OR pc world and get 80 cash back, 30from curry/pc world, and 50 from samsung
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Old January 12th, 2013, 09:47 AM   #14 (permalink)
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Quote:
Originally Posted by khangalaxy View Post
BUY FROM CURRY OR pc world and get 80 cash back, 30from curry/pc world, and 50 from samsung
I looked at pc world when I brought mine but you had to buy a case as well to qualify and the 80 was a voucher to spend in the store even the salesman said it was a con.
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Old January 12th, 2013, 10:14 AM   #15 (permalink)
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Quote:
Originally Posted by jonrud View Post
I looked at pc world when I brought mine but you had to buy a case as well to qualify and the 80 was a voucher to spend in the store even the salesman said it was a con.
i only bought a 10 case,
regarding the voucher, maybe the 30 from them[] curry/ pc world][, but not the 50 from samsung, they took my bank details, said they where going to put it straight in!!
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Old January 12th, 2013, 10:21 AM   #16 (permalink)
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I started a new thread about this not knowing about this one, when I search for the claim number nothing shows still, I sent in mine online on the 22nd Dec
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Old January 12th, 2013, 12:58 PM   #17 (permalink)
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The promotion is run by Opia Ltd Newcastle

Try this number 0191 300 9001
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Old January 12th, 2013, 03:37 PM   #18 (permalink)
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Quote:
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The promotion is run by Opia Ltd Newcastle

Try this number 0191 300 9001
Very helpful thanks, will call Monday
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Old January 13th, 2013, 01:40 PM   #19 (permalink)
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This number also should work for Opia 0191 300 0742, it may be a better bet.
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Old January 14th, 2013, 05:32 AM   #20 (permalink)
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Just got an email from "Samsung Back To College"saying my claim has been validated and cashback will be paid within 30 days. So so far so good.
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Old January 14th, 2013, 08:57 AM   #21 (permalink)
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Quote:
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Very helpful thanks, will call Monday
OK great this number worked fine but not the other one, and my claim also will be validated
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Old January 14th, 2013, 01:23 PM   #22 (permalink)
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Which one worked?
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Old January 14th, 2013, 04:27 PM   #23 (permalink)
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which one worked?
0191 300 9001
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Old January 16th, 2013, 01:15 PM   #24 (permalink)
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Got my 50 paid into my bank yesterday.
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Old January 16th, 2013, 04:21 PM   #25 (permalink)
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Default Re: Anyone get the 50 cashback yet?

Quote:
Originally Posted by jonrud View Post
Got my 50 paid into my bank yesterday.
And me :-)
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Old January 17th, 2013, 11:46 AM   #26 (permalink)
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Just had an email saying application accepted, 30 days for payment.
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Old January 30th, 2013, 09:16 AM   #27 (permalink)
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I got my 50 cash back yesterday, thank you Samsung
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Old January 30th, 2013, 12:09 PM   #28 (permalink)
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Default Re: Anyone get the 50 cashback yet?

I have recieved my 50 cashback, it was paid into my bank account, about 15th jan, no email or contact by any means to advise of this, it just appeared :-)
My application was acknowledged back in november and then my application was approved, again by email, it also stated the payment could take up to 45 working days to reach me.
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Old February 1st, 2013, 03:28 AM   #29 (permalink)
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Just received my 50 cashback today.. like others, no contact..it just appeared in the bank.
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Old February 1st, 2013, 04:32 AM   #30 (permalink)
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I received a phone call from Samsung Promotions yesterday informing me they had released 50 to my account...... Sure enough, it popped into my account first thing this morning.
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Old February 2nd, 2013, 06:32 AM   #31 (permalink)
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Quote:
Originally Posted by toby53 View Post
Samsung Tablet Cashback Offer ? Galaxy Note 10.1, Galaxy Tab 2 7.0 & 10.1 ? Samsung UK


Think the claim had to be in by 31/12/2012 but you could always try it on.
I've put in two claims ones been validated the other no response, when checked the other day the claim can be upto Feb 12th I think it was, just put samsung casback into google.
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Old February 5th, 2013, 10:06 AM   #32 (permalink)
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Finally got mine. At least I think it's the cashback from Samsung. The entry against the 50 credit in my bank statement just says "OPIA LIMITED SAMS" then a series of numbers.
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Old February 5th, 2013, 10:27 AM   #33 (permalink)
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Quote:
Originally Posted by JohnB47 View Post
Finally got mine. At least I think it's the cashback from Samsung. The entry against the 50 credit in my bank statement just says "OPIA LIMITED SAMS" then a series of numbers.
Correct...... OPIA Ltd is the company doing the promotion.
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Old February 5th, 2013, 11:16 AM   #34 (permalink)
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Correct...... OPIA Ltd is the company doing the promotion.
That's it confirmed then. Thanks.
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Old February 9th, 2013, 11:00 AM   #35 (permalink)
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First of all, thanks for the reminder. I had forgotten all about this.
I went back and checken monies paid into my bank account and there it was, 50 paid in on 15th of January. The only difference was that mine had the payment reference of "Samsung".
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Old February 13th, 2013, 05:43 AM   #36 (permalink)
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It was paid into our account yesterday, payer was 'Samsung' for reference
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Old February 13th, 2013, 06:01 AM   #37 (permalink)
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Mine was meant to be paid today but nothing has appeared. They are going to look in to this 'never happened before' the guy said. Up to 10 days to wait I am told
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Old February 28th, 2013, 05:34 PM   #38 (permalink)
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So no one waiting for theirs still ? Just me it seems then
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Old February 28th, 2013, 05:44 PM   #39 (permalink)
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Mine is well overdue. After about 4 emails I finally got a reply saying wait another 10 working days. Seems they are doing all they can to avoid paying
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Old February 28th, 2013, 07:09 PM   #40 (permalink)
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Oh really ok thanks for reply, Yes I wonder if it will ever show up, I gave up with email I just called them on 0191 300 9001
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Old March 2nd, 2013, 01:03 AM   #41 (permalink)
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Recieved mine yesterday after a purchase very early in Decemeber last year, so it looks like they send it out just takes a long time.
Keep the faith
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Old March 2nd, 2013, 07:58 AM   #42 (permalink)
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Still waiting 2 months now!!
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Old March 2nd, 2013, 05:43 PM   #43 (permalink)
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I didn't think I'd be able to get this since I bought my Note from Tesco. Just went on the site to try it anyway and it turns out the last date you could of applied for Cashback was 28th February
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Old March 12th, 2013, 05:54 AM   #44 (permalink)
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At last it has appeared , better late than never
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