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Old February 10th, 2013, 04:19 PM   #1 (permalink)
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Hi All, I need some help with a continuous problem with the stock e-mail app. The problem is whenever I delete e-mails they keep re-appearing. When I delete them from my outlook account on my pc they never come back, however on android they come back all the time even if they’ve been deleted from outlook on my pc. I have read that to stop this I should uncheck the sync email box, but then when I do this I don’t get mail. I have also read that I should choose the option (when I delete from inbox) where it says to delete e-mail from server in the settings. However it does not give me this option on my other account.

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Old February 10th, 2013, 09:00 PM   #2 (permalink)
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do you have an exchange account, pop or imap? Also, is this a gmail account or some other type of account?
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Old February 11th, 2013, 04:07 PM   #3 (permalink)
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Thanks neil154, my account is pop with a sky.com, the other account I have added is an o2.co.uk account which works well with the app. I also have a gmail account but not linked to this app.
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Old February 11th, 2013, 04:38 PM   #4 (permalink)
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I am really puzzled about the reoccurring emails. I have pop accounts and Outlook also and d not have the problem. I even have Outlook set to never delete from the server. It sounds like your email program thins you didn't get the email before and gets it again. Do you ever get the same email twice (I mean one that you did not delete and you get it again)? Did you have this problem from the beginning of the install or is it recent?

I have 3 suggestions which I have no way of knowing if they will really help. First suggestion would be to delete the email app and reinstall it if you are not using the default app. Second suggestion would be to delete the accounts if you are using the default app and then recreate the accounts. The thirs suggestion would be to try another email app. I use MailDroid and it works fine for me and it does give you the option to delete from server (which I do not and do not have any repeat emails).


Do you have the same problem will all the email accounts?
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