Go Back   Android Forums > Android Tablets & MIDs > Samsung Galaxy Note 10.1

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old February 16th, 2013, 11:27 AM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Sep 2011
Posts: 36
 
Device(s):
Carrier: Not Provided

Thanks: 12
Thanked 2 Times in 2 Posts
Default Hard drive ID missing

when I tried connecting tablet to Kies Air a error popped up saying the hard drive ID was missing. on my tablet it said unable to find software on your PC that recognize your device. service pack, Windows Media Player 10 or higher, for Windows XP or Android file Transfer for Mac OS must be installed.

please help me figure this out.

Myicha is online now  
Reply With Quote
sponsored links
Old February 16th, 2013, 01:44 PM   #2 (permalink)
Member
 
Join Date: Sep 2012
Gender: Female
Posts: 223
 
Device(s):
Carrier: Not Provided

Thanks: 28
Thanked 56 Times in 39 Posts
Default

I seem to recall this when I was trying to pull down the JB update. A web search led me to advice to delete and reinstall Kies, which seemed to work.

I find it slow and buggy however and much prefer Airdroid (which won't work for updates, but for other data exchanges). It's free, fast, and easy to use.

Quote:
Originally Posted by Myicha View Post
when I tried connecting tablet to Kies Air a error popped up saying the hard drive ID was missing. on my tablet it said unable to find software on your PC that recognize your device. service pack, Windows Media Player 10 or higher, for Windows XP or Android file Transfer for Mac OS must be installed.

please help me figure this out.
13ilgal is offline  
Reply With Quote
The Following User Says Thank You to 13ilgal For This Useful Post:
Myicha (February 16th, 2013)
Reply


Go Back   Android Forums > Android Tablets & MIDs > Samsung Galaxy Note 10.1
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:20 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.