I can't believe how easily the screen will crack. I was using my tablet posting here and was sitting down with the phone on my lap. I totally forgot my phone and when I stood up, it dropped! I thought my screen would be scratched. To my horror I see several spiderline cracks. It's a good thing I have TEP.
Does anyone know how to contact them so I can get my phone fixed? Not even a month and it's cracked. I hope they won't replace it with a refurbished unit.
It's funny, I have 4 cases, but the one time it wasn't on a case I dropped it..... Okay maybe it wasn't that funny afterall. :/
From what I noticed from asurion is that they make things a little bit harder than it needs to be. I had to go to PhoneClaim.com - Sprint cell phones replaced fast! File a claim for your lost, stolen, or damaged phone file a claim, then download a pdf file (affidavit), which you cannot fill out using your computer/tablet or phone. Then you have to print it out, fill it out (hand written, and they ask that it should be legible), then I have to scan it, along with a photo ID (Driver's License), then you have to either upload, fax or mail it. I really hope they just simplify things. What if I don't have a scanner to upload my written affidavit or driver's license?
Well the hard part is hopefully over, now I have to wait via email on what needs to be done.
I'll post any updates here. And hopefully it goes smoothly.
Looks like it. The funny thing not every thing is in real time. It's like playing a turn based video game, and with hours if not days in between moves.
Something has to go right. Is your tablet in a case?
Nope, it's connected to the dock on the picture. The two cases I bought for my tablet is for the galaxy tab 2 10.1 and wouldn't fit my note 10.1. Now my HTC Evo 4G might need to leave retirement as a bedside alarm clock when I mail my phone back.
Nope, it's connected to the dock on the picture. The two cases I bought for my tablet is for the galaxy tab 2 10.1 and wouldn't fit my note 10.1. Now my HTC Evo 4G might need to leave retirement as a bedside alarm clock when I mail my phone back.
Sent from my SGN 10.1
oh main going back to the HTC Evo 4G for me was like my parents putting me on punishment for the entire summer....SLOWWWWW! this phone barely holds a 5 hour charge. i completely forgotten why i upgraded from this phone until i switched back while waiting on my Note 2. hope your replacement ships fast!
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That's terrible to hear your screen cracked.
I just dropped mine 5 minutes ago on its corner and it landed face down on a tile floor. Fortunately, I had a case on it and there isn't any sign of damage I can see.
oh main going back to the HTC Evo 4G for me was like my parents putting me on punishment for the entire summer....SLOWWWWW! this phone barely holds a 5 hour charge. i completely forgotten why i upgraded from this phone until i switched back while waiting on my Note 2. hope your replacement ships fast!
THIS ^ is what you get for staying away from the forums for so long.
I could actually picture you sitting on the floor in a corner rocking back and forth screaming NO!!!!!! ***cues Alma with a cat pic***
Quote:
Originally Posted by ren857
Thanks for ruining it for us who plan to watch it on hbo the following week. Lol
LOL Ren! If it wasn't said here you would've still heard it before next week.
THIS ^ is what you get for staying away from the forums for so long.
I could actually picture you sitting on the floor in a corner rocking back and forth screaming NO!!!!!! ***cues Alma with a cat pic***
LOL Ren! If it wasn't said here you would've still heard it before next week.
***do I know my Alma or what?***
Lol! That doesn't look like Pacquiao at all. He was lying face down.
The good news: My claim has already been processed and I should receive my replacement in 1 to 2 days, I don't think I need to port my number to my old phone and just 'survive' without a mobile device until Tuesday.
The bad news: I was charged $200 deductible. Suddenly paying for a premium case doesn't seem so expensive.
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Quote:
Originally Posted by Caloy
Update: just read Asurion's email:
The good news: My claim has already been processed and I should receive my replacement in 1 to 2 days, I don't think I need to port my number to my old phone and just 'survive' without a mobile device until Tuesday.
The bad news: I was charged $200 deductible. Suddenly paying for a premium case doesn't seem so expensive.
Well it's working out, you knew you were gonna have to pay something, right? Yeah another new phone you can setup again isn't that great!
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Damn sorry to see that screen, but at least you got a replacement so quickly.
TS
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THIS ^ is what you get for staying away from the forums for so long.
I could actually picture you sitting on the floor in a corner rocking back and forth screaming NO!!!!!! ***cues Alma with a cat pic***
LOL Ren! If it wasn't said here you would've still heard it before next week.
***do I know my Alma or what?***
So not right but in my defense I was adopted over at macrumors. Now I'm suffering the price and my remedy will be delivered tomorrow. And those summer punishments weren't that bad considering I had a tv, computer, game systems, and stereo in my room. It was torture not being able to go anywhere w my siblings and friends.
So not right but in my defense I was adopted over at macrumors. Now I'm suffering the price and my remedy will be delivered tomorrow. And those summer punishments weren't that bad considering I had a tv, computer, game systems, and stereo in my room. It was torture not being able to go anywhere w my siblings and friends.
Note 2 tomorrow?
Wait.....you said you've been hanging out at Macrumors- does this mean iPhone 5?
No iPhone 5 but that's where I've been the past year bc I had the 4S. My bro took my Evo when I had upgraded and when I gave him my 4S I got my Evo back. Now I'm waiting on my Note 2 which is torture.
Wow that sounds terrible! I dropped mine for the first time ever last night and it was a hard drop to the street and it actually kept flipping around till it finally stopped and landed under my car. I was so extremely lucky that there wasn't even a scratch to the phone case! And its just a simple cheap body glove case. Kinda like this one:
OMG, what a horrifying event!! I'm sorry this happened to you but thank you for posting because I'm not the type that likes covers and bulky protector cases on my phones. But this serves as a good lesson ahead of time for me.
These new phones from Samsung are really fragile. As of today I have now broken both my Galaxy S3 and Note 2 screens.
S3 was last month. I had it on my lap getting out of the car. Short fall and bam, broken screen. I didn't have any insurance so that cost me 180$ for a Samsung repair.
This morning I had my brand new Note 2 in my shirt pocket and I bent over to pick up a pen and it slid out and bam. Again only a short fall. Thankfully I have a best buy warranty on this one.
Now I fully accept I did not have either phone in a case. My fault (both phones are so big I was trying to avoid using a case to make them bigger). But both falls were really short. I've dropped my Razr before in a similar situation and never had it break. The problem is with the glass being so close to the edge on the galaxy phones.
So the lesson is either get a case or a good warranty.
Last edited by DroidDO; December 11th, 2012 at 01:32 AM.
These new phones from Samsung are really fragile. As of today I have now broken both my Galaxy S3 and Note 2 screens.
S3 was last month. I had it on my lap getting out of the car. Short fall and bam, broken screen. I didn't have any insurance so that cost me 180$ for a Samsung repair.
This morning I had my brand new Note 2 in my shirt pocket and I bent over to pick up a pen and it slid out and bam. Again only a short fall. Thankfully I have a best buy warranty on this one.
Now I fully accept I did not have either phone in a case. My fault (both phones are so big I was trying to avoid using a case to make them bigger). But both falls were really short. I've dropped my Razr before in a similar situation and never had it break. The problem is with the glass being so close to the edge on the galaxy phones.
So the lesson is either get a case or a good warranty.
I have to agree. Ireally though I would've just scratched the glass. The sound when it dropped is nothing compared to my HTC Evo. My Evo survived nastier falls. I think the glass of the GN2 is a lot easier to break primarily because of three reasons. 1) The edge of the glass is so close to the edge of the phone. 2) The glass itself looks thinner compared to HTC Evo. 3) The screen is large. Like anything longer, would take less effort to break. Because of the leverage like effect.
I think a good case is a must for the GN2. Take note a good case doesn't necessarily mean an expensive one.
Announced at IFA 2012, the Samsung Galaxy Note 2 follows its predecessor with a focus on creativity. The device improves the experience by adding more S-Pen functionality and new-generation specs, not to mention the slightly larger 5.5-inch display... Read More
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Just dropped my phone and cracked my screen.
Pre, may sindi ka? 
i hope you get a new one soon!
