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Old December 22nd, 2012, 02:37 PM   #1 (permalink)
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Angry music skips when screen is off!!

Hi, I am using Galaxy note ll for last 2 months. I have noticed that audio music irrespective of bitrate and file size start to skip once screen is off. It again returns to normal once screen is on!! I had read about similar problems in other android phones, however, couldn't find the fix for it. I am running factory default Jelly Bean. please help. Thanks in advance.

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Old December 22nd, 2012, 05:38 PM   #2 (permalink)
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Try disabling the cpu setting in power save settings.
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Old December 23rd, 2012, 04:06 AM   #3 (permalink)
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Notsure unchecked power saving but still skipping when screen off

I unchecked the power saving option however music skipping while screen off continues.
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Old December 23rd, 2012, 09:28 PM   #4 (permalink)
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I have the same exact problem when listening to audible audio books. I've just increased my screen timeout to ten minutes so that my screen stays on and my audio book doesn't skip. It's quite annoying when i miss a aWmajor plot point due to the audio skipping.
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Old December 24th, 2012, 12:35 AM   #5 (permalink)
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Keeping screen on shouldn't be the
solution.
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Old December 24th, 2012, 08:53 AM   #6 (permalink)
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Which music app are you using? Does it still do it if you use another music app?
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Old December 24th, 2012, 02:18 PM   #7 (permalink)
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Angry

It happens with default as well as other music players
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Old December 24th, 2012, 05:50 PM   #8 (permalink)
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Same thing just started happening to me. When I restart my phone it began to work perfectly again when the screen is off. Maybe it's some sort of cpu priority issues when the phone goes into sleep mode or something..?
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Old December 24th, 2012, 08:08 PM   #9 (permalink)
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I have no problem with music, I once had a problem with music just playing for the first several seconds, then it ships to the next song. But it was an issue whether the screen was on our off. It turned out I had accidentally set it on preview mode.

I have an issue with one audio book that I bought (The Hobbit). It stops when the app is not shown. So if the screen is off, it stops, if there's another app showing, it stops, if the home screen is showing it stops. I already have contacted the developer, hope to get it sorted.

-Sent using the force
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Old January 7th, 2013, 10:44 AM   #10 (permalink)
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This just started happening to me as well. It doesn't matter which music app I'm using - Poweramp, Pandora, Songza - it happens with all of them.

The skipping isn't consistent, and I can go a whole day without it happening. But when it happens, it does happen A LOT! It's annoying!!
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Old January 7th, 2013, 11:43 AM   #11 (permalink)
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I have listened to Spotify every week and audio books everyday and have yet to get the skipping. Maybe you have some kind of battery saving app running? Are you listening on bluetooth? Maybe it is your bluetooth device skipping?
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Old January 8th, 2013, 10:20 AM   #12 (permalink)
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Originally Posted by lcneed View Post
I have listened to Spotify every week and audio books everyday and have yet to get the skipping. Maybe you have some kind of battery saving app running? Are you listening on bluetooth? Maybe it is your bluetooth device skipping?
It's not bluetooth because it happens even when listening through my headphones.

I don't have a battery saving app. I suspect that it may be an app causing an issue, but I have no clue what app it could be without doing a hard reset. And I don't want to do that because it's a pain to back up everything.

I know one thing though...it's gotten worse over time.
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Old January 8th, 2013, 04:18 PM   #13 (permalink)
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Which carrier are you on, ren857?
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Old January 8th, 2013, 05:53 PM   #14 (permalink)
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Which carrier are you on, ren857?
Sprint.

I thought it may be a data connection problem, so I turned off my data.

It still skips. I may end up having to do a hard reset, because it's really starting to become bothersome. I stream and play music a LOT from my phone.
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Old January 9th, 2013, 05:00 AM   #15 (permalink)
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Check ur streaming on a solid wifi connection
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Old January 9th, 2013, 06:39 AM   #16 (permalink)
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I performed a hard reset last night. So far, so good. No skips. But I'll see as time goes on.
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Old January 10th, 2013, 10:10 PM   #17 (permalink)
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Update: it started skipping again. I think I need to call Sprint.

Update 2: Sprint is sending me a replacement. I hope it's not refurbished, but at this point, I donít care. I just need it to work. The skipping has gotten worse!
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Old January 20th, 2013, 07:49 PM   #18 (permalink)
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Thumbs up skipping gone after latest update

It seems skipping was a fault in originalbJelly bean, whuch was rectified in latest update...whatever...I m loving music on my note II again!!
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Old January 20th, 2013, 08:30 PM   #19 (permalink)
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Default Re: music skips when screen is off!!

Update 3: Sprint rep screwed up and promised me a replacement he shouldn't have (since I bought from the store, I should have returned it to a store). Anyway, I posted on Sprint's Community site and a rep there said he experienced the same thing and he would check with product development.

Anyway, I'm waiting to hear from him.
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Old February 14th, 2013, 05:54 AM   #20 (permalink)
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OK.....my Note 2 has just started displaying this same tendency within the past 2 days. Any ideas or definitive solutions yet?

Using Winamp but problem also happens with default player. Tried restart. No use.
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Old February 14th, 2013, 04:52 PM   #21 (permalink)
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Default Re: music skips when screen is off!!

Nope. No solution as of yet. I've just learned to deal with it. Sucks. I know.

When it starts to skip, I just try to turn the screen back on for a few minutes and it seems to fix it temporarily - at least for that session.
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Old February 14th, 2013, 05:51 PM   #22 (permalink)
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Never had that problem here.

For PowerAMP users (and also GoneMAD Music Player, which is also very good) there are settings for audio buffer size and audio thread priority (GMMP also has a separate setting for DSP thread priority). I would try maxing those for starters.
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Old February 15th, 2013, 05:25 AM   #23 (permalink)
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I emailed Samsung Customer Support about this issue, and as I expected they advised me to do a factory reset. Reluctantly, I did it. Made no difference. Now I've lost all my favourites, settings, passwords, etc. It'll take me days to get the phome reconfigured back to where it was. I've been back in touch with Samsung so we'll see what they say next.

If anyone else is still experiencing this issue, please take a moment or two to contact Samsung Customer Support directly. Maybe if more people started bringing this to their attention they might realise that its a general issue and not just something caused by individuals.
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Old February 15th, 2013, 08:44 AM   #24 (permalink)
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Default Re: music skips when screen is off!!

The problem is caused by the CPU. When the screen is off, it drops the CPU speed and causes the music to skip. If you root and mess with the CPU settings, you can fix it yourself. I don't want to root, so that's not an option for me right now.

I will email Samsung customer support as well.
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Old February 15th, 2013, 08:53 AM   #25 (permalink)
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Quote:
Originally Posted by ren857 View Post
The problem is caused by the CPU. When the screen is off, it drops the CPU speed and causes the music to skip. If you root and mess with the CPU settings, you can fix it yourself. I don't want to root, so that's not an option for me right now.

I will email Samsung customer support as well.
OK. I accept that that sounds like a viable reason for the problem, but why did it only just start happening suddenly 3 or 4 days ago? I've had the phone since November - listening to music on a daily basis - and have never had this problem before Tuesday.
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Old February 15th, 2013, 08:43 PM   #26 (permalink)
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Default Re: music skips when screen is off!!

Quote:
Originally Posted by normcash View Post
OK. I accept that that sounds like a viable reason for the problem, but why did it only just start happening suddenly 3 or 4 days ago? I've had the phone since November - listening to music on a daily basis - and have never had this problem before Tuesday.
I have no idea. I also had my phone for a few months before it began to skip.
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Old March 7th, 2013, 06:19 PM   #27 (permalink)
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Default Re: music skips when screen is off!!

I recently had this trouble and traced the problem to a bass boost app that I was running.
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Old March 10th, 2013, 07:09 PM   #28 (permalink)
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Default Re: music skips when screen is off!!

I hard reset my device 2 weeks ago. Since then, I haven't had a problem. However, I have been using the stock app to play my music. I have also used Pandora and Xiia Pro for streaming and so far so good. I have not installed Power Amp. I will continue to only use those 3 apps for a while to see if I have the problem again.
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Old March 10th, 2013, 07:09 PM   #29 (permalink)
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Quote:
Originally Posted by animal47 View Post
I recently had this trouble and traced the problem to a bass boost app that I was running.
Interesting.
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Old April 1st, 2013, 07:29 AM   #30 (permalink)
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I just bought a Note 2 and am having this problem. It is incredibly frustrating to spend so much on a phone that doesn't even function as a music player! Music doesn't skip when the screen is on, but for a variety of reasons that's not a tenable workaround. Has anyone found a solution? My phone is stock, not rooted, using the stock music player, the music is stored on the external SD card.
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Old April 1st, 2013, 09:20 AM   #31 (permalink)
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Quote:
Originally Posted by tonetwo View Post
I just bought a Note 2 and am having this problem. It is incredibly frustrating to spend so much on a phone that doesn't even function as a music player! Music doesn't skip when the screen is on, but for a variety of reasons that's not a tenable workaround. Has anyone found a solution? My phone is stock, not rooted, using the stock music player, the music is stored on the external SD card.
Do you have any other music apps installed?

I haven't had an issue since I did a hard reset a month ago. I honestly think that PowerAmp was my issue because that's the only app I haven't reinstalled. I'm using the stock music app now and I've had no problems. I'm still using Pandora, Songza, and Xiia Live Pro with no skips.
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Old April 1st, 2013, 09:33 AM   #32 (permalink)
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Quote:
Originally Posted by ren857 View Post
Do you have any other music apps installed?

I haven't had an issue since I did a hard reset a month ago. I honestly think that PowerAmp was my issue because that's the only app I haven't reinstalled. I'm using the stock music app now and I've had no problems. I'm still using Pandora, Songza, and Xiia Live Pro with no skips.
Thanks for your reply. I haven't installed any other music apps at all. The only other music apps I have are the players that came preinstalled - AllShare Play, Music Hub, and Google Play Music. I'm not opposed to downloading a different player if that might help; just wanted to give the stock player a chance first.
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Old April 1st, 2013, 09:34 AM   #33 (permalink)
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I've also had no further issues since a recent firmware update. I use Winamp.
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Old May 8th, 2013, 10:49 AM   #34 (permalink)
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Quote:
Originally Posted by drap View Post
It happens with default as well as other music players

mine is doing the same thing. default player and winamp too.
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Old May 15th, 2013, 01:44 PM   #35 (permalink)
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did a hard reset and I am not having the issues anymore
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Old August 20th, 2013, 06:29 PM   #36 (permalink)
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Started using Google's Play Music instead of the default Samsung app and it seems to be working flawless for now.
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Old August 25th, 2013, 11:56 AM   #37 (permalink)
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Default Hey guys... had the same issue and I fixed it for myself...

When you plug in your headphones there is a new home screen that comes up for your music. The "ear phones" screen. Go to that screen. Select (and hold) to drag each widget in that screen and remove it until the screen is empty. Now go to the gear icon at the top right of the screen and disable the earphones screen. If you play music with an app with an EQ, it will still skip but much less. If you use the stock music app, at least in my case, the skipping is completely gone!

Hope this helps!
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Old August 25th, 2013, 07:26 PM   #38 (permalink)
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Voodoo controle
Check proccessor speed

These two options only work rooted
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