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Old December 25th, 2012, 05:55 AM   #1 (permalink)
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Default New Note 2 black box with text on main screen

Hi All,

Loving the new S3 but there is a black box with system information text on the main screen and I don't know how to get rid of it.

Any ideas?

Thanks

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Old December 25th, 2012, 07:50 AM   #2 (permalink)
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Hi All,

Loving the new S3 but there is a black box with system information text on the main screen and I don't know how to get rid of it.

Any ideas?

Thanks
Can you take a SS of it and post it back here or tell us what is says? And is it always there even after a reboot? Can you long press on it and drag it to the trash?
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Old December 25th, 2012, 08:31 AM   #3 (permalink)
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Hi Thanks Tried all of those and nothing, I think its in factory mode and thats what it says when it boots. And the text is all kinds of tech info like, PDA Number, Camera numbers and all sorts.
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Old December 25th, 2012, 08:42 AM   #4 (permalink)
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Hi Thanks Tried all of those and nothing, I think its in factory mode and thats what it says when it boots. And the text is all kinds of tech info like, PDA Number, Camera numbers and all sorts.
Did this just happen at random? Perhaps pull the battery and remove then reinsert the sim card?
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Old December 25th, 2012, 09:32 AM   #5 (permalink)
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Hi All,

Loving the new S3 but there is a black box with system information text on the main screen and I don't know how to get rid of it.

Any ideas?

Thanks
Go into Setting/Developer options and uncheck Show CPU usage.
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Old December 26th, 2012, 06:03 AM   #6 (permalink)
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Thank you. But these ideas are not working.

The list is as follows:

PDA: *they are all followed by numbers*
Phone:
CSC:
H/W:
RF Cal Date:

and so on.

ANy ideas
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Old December 26th, 2012, 06:09 AM   #7 (permalink)
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hmmmm, I am not sure. Don't suppose you can post a screenshot can you?
Is it on your other screens also or just one screen? Or can you not get past that?
Can you factory reset?
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Old December 26th, 2012, 06:19 AM   #8 (permalink)
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Here is the screen shot, hope it works. Its only on the main screen and will only go when I run an application. But it will still be on the main screen when I close the application.

Thanks
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Old December 26th, 2012, 06:22 AM   #9 (permalink)
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Factory mode? Uh oh. This usually means hardware or more likely, EFS folder problem.

Are you technical?
Did you root/manually upgrade?

If the answer to those questions is no, contact the carrier / samsung / place you bought it and ask for them to look at it. That includes if you have received an OTA update.

If you did root, it can be fixed but DONT root to fix the issue as its better to return it.
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Old December 26th, 2012, 06:23 AM   #10 (permalink)
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Here's an interesting thread. Me posting this link is NOT a recommendation of action.

http://forum.xda-developers.com/showthread.php?t=1703175
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Old December 26th, 2012, 06:25 AM   #11 (permalink)
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@SUroot--what is the EFS folder?
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Old December 26th, 2012, 06:25 AM   #12 (permalink)
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Here is the screen shot, hope it works. Its only on the main screen and will only go when I run an application. But it will still be on the main screen when I close the application.

Thanks
This is not an S3. This is a Note 2.
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Old December 26th, 2012, 06:33 AM   #13 (permalink)
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@SUroot--what is the EFS folder?
Let's just say its a crucial part of samsung android devices that stores crucial data that the phone needs to operate. FactoryMode also contained here. Usually caused by a bad flash.
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Old December 26th, 2012, 06:34 AM   #14 (permalink)
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This is not an S3. This is a Note 2.
oo, good catch there SUroot!

@op, would you like me to move this entire thread to the Note 2 forum?
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Old December 26th, 2012, 06:36 AM   #15 (permalink)
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oo, good catch there SUroot!

@op, would you like me to move this entire thread to the Note 2 forum?
Lets double check. The information displayed is from efs but it could be OP accidentally flashed note 2 firmware on the s3. Unfortunately the photo doesn't show much of the device so we cannot ascertain this yet
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Old December 26th, 2012, 06:38 AM   #16 (permalink)
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Lets double check. The information displayed is from efs but it could be OP accidentally flashed note 2 firmware on the s3. Unfortunately the photo doesn't show much of the device so we cannot ascertain this yet
okee dokee, ...thanks SU
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Old December 26th, 2012, 07:27 AM   #17 (permalink)
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Hi Very sorry yes this is a Note 2, note an S3
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Old December 26th, 2012, 07:35 AM   #18 (permalink)
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Ok.

So this will need to be moved to the note 2 forum.

The folks there will still need to know the answers to my questions though. Whether you updated it rooted or if it just happened
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Old December 26th, 2012, 07:47 AM   #19 (permalink)
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Moved!
Hopefully your issue will get resolved here Good luck Alex!
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Old December 26th, 2012, 11:19 AM   #20 (permalink)
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Moved!
Hopefully your issue will get resolved here Good luck Alex!
Thanks

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