Go Back   Android Forums > Android Phones > Samsung Galaxy Note 2
Gamers - Check out our new sister sites!
Nintendo Wii U!    |    OUYA - $99 Android System!

Like Tree3Likes
  • 1 Post By MarcusDot
  • 1 Post By drexappeal
  • 1 Post By dwagner88

test: Reply
 
LinkBack Thread Tools
Old January 8th, 2013, 09:30 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Sad Screen Cracked and Black!!!

Okay so the phone dropped and the screen cracked.
However, unlike most of the phones I've seen thus far with cracked screens, this one doesn't even work.

Like, when I try to turn on the phone, I can hear the startup sounds and all of that. The lights on the bottom turn on (the settings and back button) as well as the light on top when I charge it. If I tap the screen, I can hear the sounds that play when tapped and so it seems like everything is working, but I can't see a thing!

Any ideas on what's causing the problem? I've always been one to fix things myself, so I want to try and give it a go. After all, I have no warranty. What have i to lose, right?

So yeah, quick recap:

Phone turns on, sound works, button lights come on as well as charging light. However, the screen is cracked (mainly the glass on the bottom, not even really on th escreen, but on the button parts) and the screen won't turn on so I can't see anything.


BTW, this is my first post. Hello everyone!

MarcusDot is offline  
Reply With Quote
Sponsors
Old January 8th, 2013, 11:17 PM   #2 (permalink)
New Member
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

You might have damaged the digitizer.
DarkKnight1990 is online now  
Reply With Quote
Old January 9th, 2013, 12:47 AM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by DarkKnight1990 View Post
You might have damaged the digitizer.
I thought the digitizer is responsible for touch communication to the phone, not display. I was leaning towards LCD damage. Correct me if I'm wrong, though. Cause nowadays they're combining LCDs with Digitizers (I think..)..

So what exactly does the digitizer do?
MarcusDot is offline  
Reply With Quote
Old January 9th, 2013, 12:49 AM   #4 (permalink)
Senior Member
 
Join Date: May 2010
Posts: 928
 
Device(s):
Carrier: Not Provided

Thanks: 83
Thanked 853 Times in 166 Posts
Default

With a case or without
htc.EVOlution is offline  
Reply With Quote
Old January 9th, 2013, 12:50 AM   #5 (permalink)
Member
 
skarface1988's Avatar
 
Join Date: Dec 2012
Posts: 120
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 6 Times in 6 Posts
Default

Nope you broke the inner screen. Digitizer is for touch screen is different.
skarface1988 is online now  
Reply With Quote
Old January 9th, 2013, 12:51 AM   #6 (permalink)
Member
 
skarface1988's Avatar
 
Join Date: Dec 2012
Posts: 120
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 6 Times in 6 Posts
Default

Quote:
Originally Posted by MarcusDot View Post
I thought the digitizer is responsible for touch communication to the phone, not display. I was leaning towards LCD damage. Correct me if I'm wrong, though. Cause nowadays they're combining LCDs with Digitizers (I think..)..

So what exactly does the digitizer do?
Digitizer is the touch screen.
skarface1988 is online now  
Reply With Quote
Old January 9th, 2013, 12:57 AM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Okay, so can someone direct me to which part needs replacing.
An ebay/amazon link or something to that effect would be of great help.
Thanks
MarcusDot is offline  
Reply With Quote
Old January 9th, 2013, 01:07 AM   #8 (permalink)
Member
 
skarface1988's Avatar
 
Join Date: Dec 2012
Posts: 120
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 6 Times in 6 Posts
Default

Quote:
Originally Posted by MarcusDot View Post
Okay, so can someone direct me to which part needs replacing.
An ebay/amazon link or something to that effect would be of great help.
Thanks
What kind of device is it?
skarface1988 is online now  
Reply With Quote
Old January 9th, 2013, 01:09 AM   #9 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by skarface1988 View Post
What kind of device is it?
Uhh..a galaxy note 2.
I'm not sure if I understand your question..
Caloy likes this.
MarcusDot is offline  
Reply With Quote
Old January 9th, 2013, 01:15 AM   #10 (permalink)
Member
 
skarface1988's Avatar
 
Join Date: Dec 2012
Posts: 120
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 6 Times in 6 Posts
Default

Quote:
Originally Posted by MarcusDot View Post
Uhh..a galaxy note 2.
I'm not sure if I understand your question..
Well since the note 2 is still new. Im not sure if you can find a replacement screen on ebay/amazon. Search on google bro
skarface1988 is online now  
Reply With Quote
Sponsors
Old January 9th, 2013, 01:22 AM   #11 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by skarface1988 View Post
Well since the note 2 is still new. Im not sure if you can find a replacement screen on ebay/amazon. Search on google bro
But that's the thing...I don't know what screen to get.

I don't think it's just the broken glass because i've seen note 2's with broken glass and they still function. What is the exact name of the type of screen i need?
MarcusDot is offline  
Reply With Quote
Old January 9th, 2013, 01:29 AM   #12 (permalink)
Member
 
skarface1988's Avatar
 
Join Date: Dec 2012
Posts: 120
 
Device(s):
Carrier: Not Provided

Thanks: 22
Thanked 6 Times in 6 Posts
Default

Quote:
Originally Posted by MarcusDot View Post
But that's the thing...I don't know what screen to get.

I don't think it's just the broken glass because i've seen note 2's with broken glass and they still function. What is the exact name of the type of screen i need?
Im sure the digitizer glass still okay. Its just the inner screen is crack...idk whats it called but i use to replace my screen few times. If the digitizer looks ok than it has to be the inner. Since you still can hear sounds.
skarface1988 is online now  
Reply With Quote
Old January 9th, 2013, 04:55 AM   #13 (permalink)
Member
 
Prepaidguy9081's Avatar
 
Join Date: Sep 2012
Posts: 238
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 14 Times in 14 Posts
Default

I just saw a noteii screen plus digitizer sell on ebay

As for parts try looking for "note ii screen"
Prepaidguy9081 is offline  
Reply With Quote
Old January 9th, 2013, 07:49 PM   #14 (permalink)
New Member
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by skarface1988 View Post
Digitizer is the touch screen.
Yeah that's my bad, meant the LCD.
DarkKnight1990 is online now  
Reply With Quote
Old January 9th, 2013, 08:08 PM   #15 (permalink)
Senior Member
 
drexappeal's Avatar
 
Join Date: Apr 2010
Location: West LA, CA
Posts: 7,809
 
Device(s): SG Note 2 Sprint (Grey) and International (White), & MoPhoQ Sprint
Carrier: Sprint & Unlocked GSM

Thanks: 2,617
Thanked 2,165 Times in 1,439 Posts
Default

Just did a quick google shopping search and found this website:

http://www.************.com/oem-samsung-galaxy-note-2-sgh-i317-glass-lens.html?gclid=CKHBh9LZ3LQCFSPhQgod5ysAGg

You'll see "related products" on the bottom of the page and maybe you can find the right replacement part for you to fix yourself (that's if you feel comfortable enough taking the phone apart). WARNING: I don't know anything about this particular website or their reputations, so I'd do a lot of research, prior to purchasing parts.

On top of that, I found this:
How to Disassemble/Assemble Galaxy Note 2 for Screen Repair! | Galaxy Note 2 Root!

So, if you feel comfortable enough, you could try that.
ScandaLeX likes this.
drexappeal is offline  
Reply With Quote
Old January 9th, 2013, 09:06 PM   #16 (permalink)
Junior Member
 
Join Date: Nov 2012
Posts: 71
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 14 Times in 10 Posts
Default

Lol. The phone dropped. That is rich. I think you meant "I dropped the phone."
ScandaLeX likes this.
dwagner88 is offline  
Reply With Quote
Old January 10th, 2013, 03:13 AM   #17 (permalink)
Wasn't Me
 
ScandaLeX's Avatar
 
Join Date: May 2010
Location: PhiLLy
Gender: Female
Posts: 3,352
 
Device(s): NOTE II
Carrier: The NOW Network

Thanks: 808
Thanked 740 Times in 506 Posts
Default

@Marcus- you brave soul. I wish you luck fixing your phone.
Out of curiosity, is there some reason you didn't get insurance with it?
__________________
If you've been helped click
ScandaLeX is online now  
Reply With Quote
Old January 10th, 2013, 11:14 PM   #18 (permalink)
Senior Member
 
Join Date: Mar 2011
Posts: 655
 
Device(s):
Carrier: Not Provided

Thanks: 333
Thanked 499 Times in 360 Posts
Default

This I think this is going to be the sorta deal that will get you off with the least expense for your issue. The optically bonded "new" Samsung part I describe below is going to run almost $300 and require some debonding of non optical bonds to switch out. This is mostly just your phone minus motherboard and plastic frame for a lot less since it's a parted out phone.

Sprint Samsung Galaxy Note II 2 LCD LCD Digitizer w Back Housing Stylus | eBay

You might try to bring the glass up per a video like this on the S3. It takes a good bit of heat an stuff, but you may find the ribbon cable or something else possibly repairable severed in some repairable way where you could just replace the glass.

The real issue though is that the S-Pen digitizer and glass are the only reasonably priced parts you can replace. The actual AMOLED panels which create the image are produced by Samsung ONLY and are ONLY available packaged with the bonded glass, finger digitizer, and panel as one part. The S-Pen digitizer is a separate part since it is apparently the only part without a special optical bond. The glass only replacement video up there will "break" this optical bond and leave an air gap, but leave everything working just fine. YOu can link to his follow up video to see the debris from glue he had left in the airgap. I doubt such debris is easily noticed unless display is off though. I have also seen in these videos the debonded with airgap repair leaves a very very slightly different look to the display from the commentary of these guys.

I have a very fine hairline crack in mine that is mostly only annoying. It was from a very minor drop. I am quite convinced these Gorilla Glass 2 screens are much more fragile(shatter easier, but maybe more scratch resistant) than the original ones since they are MUCH thinner to help reduce device thickness. Also, Samsung NEEDS to goto a metal frame with with small soft plastic buffer between it and glass and a slight lip above glass so the glass technically will never touch any flat surface. And since all this stuff is bonded together it could be part of this same bonded assembly and be similar in cost and MUCH more drop resistant than these latest devices for those of us that love them naked. I am going to go ahead and do the debond on mine as it will then be done and be VERY easy to just swap glass. The glass then acts more as an easily replaceable/shatterfragile scratch resistant screen protector of sorts. From watching the videos though the glue is more for sealing and the optical reasons than to hold the glass down as there is a mechanical way it clicks under the plastic frame a bit also.

I actually wouldn't be surprised if the chances if messing up the actual AMOLED(EXPENSIVE) display itself in a drop that shatters the glass is technically higher on the factory bonded assembly anyhow. So a bad drop may in fact be safer with a phone that had a glass repair from a more minor drop than a new pristine phone. With the repaired one the glass is likely to shatter all over the ground. The new bonded one won't make the mess, but the shatterage is likely to sever and screw up all the bonded layers, one of which is most of the $300 cost to do a proper "NEW" display replacement.
jasaero is offline  
Last edited by jasaero; January 10th, 2013 at 11:34 PM.
Reply With Quote
The Following User Says Thank You to jasaero For This Useful Post:
MarcusDot (January 13th, 2013)
Old January 13th, 2013, 07:28 AM   #19 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jasaero View Post
This I think this is going to be the sorta deal that will get you off with the least expense for your issue. The optically bonded "new" Samsung part I describe below is going to run almost $300 and require some debonding of non optical bonds to switch out. This is mostly just your phone minus motherboard and plastic frame for a lot less since it's a parted out phone.

Sprint Samsung Galaxy Note II 2 LCD LCD Digitizer w Back Housing Stylus | eBay

You might try to bring the glass up per a video like this on the S3. It takes a good bit of heat an stuff, but you may find the ribbon cable or something else possibly repairable severed in some repairable way where you could just replace the glass.

The real issue though is that the S-Pen digitizer and glass are the only reasonably priced parts you can replace. The actual AMOLED panels which create the image are produced by Samsung ONLY and are ONLY available packaged with the bonded glass, finger digitizer, and panel as one part. The S-Pen digitizer is a separate part since it is apparently the only part without a special optical bond. The glass only replacement video up there will "break" this optical bond and leave an air gap, but leave everything working just fine. YOu can link to his follow up video to see the debris from glue he had left in the airgap. I doubt such debris is easily noticed unless display is off though. I have also seen in these videos the debonded with airgap repair leaves a very very slightly different look to the display from the commentary of these guys.

I have a very fine hairline crack in mine that is mostly only annoying. It was from a very minor drop. I am quite convinced these Gorilla Glass 2 screens are much more fragile(shatter easier, but maybe more scratch resistant) than the original ones since they are MUCH thinner to help reduce device thickness. Also, Samsung NEEDS to goto a metal frame with with small soft plastic buffer between it and glass and a slight lip above glass so the glass technically will never touch any flat surface. And since all this stuff is bonded together it could be part of this same bonded assembly and be similar in cost and MUCH more drop resistant than these latest devices for those of us that love them naked. I am going to go ahead and do the debond on mine as it will then be done and be VERY easy to just swap glass. The glass then acts more as an easily replaceable/shatterfragile scratch resistant screen protector of sorts. From watching the videos though the glue is more for sealing and the optical reasons than to hold the glass down as there is a mechanical way it clicks under the plastic frame a bit also.

I actually wouldn't be surprised if the chances if messing up the actual AMOLED(EXPENSIVE) display itself in a drop that shatters the glass is technically higher on the factory bonded assembly anyhow. So a bad drop may in fact be safer with a phone that had a glass repair from a more minor drop than a new pristine phone. With the repaired one the glass is likely to shatter all over the ground. The new bonded one won't make the mess, but the shatterage is likely to sever and screw up all the bonded layers, one of which is most of the $300 cost to do a proper "NEW" display replacement.
Woah, thank you for the very detailed response. I'll take all things stated into consideration.
MarcusDot is offline  
Reply With Quote
Old January 16th, 2013, 07:40 PM   #20 (permalink)
New Member
 
Join Date: Jan 2013
Location: Qld, Australia
Gender: Male
Posts: 4
 
Device(s): GN2
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ScandaLeX View Post
@Marcus- you brave soul. I wish you luck fixing your phone.
Out of curiosity, is there some reason you didn't get insurance with it?
In Aus, insurance is now $13 a month over 2 years AND you still need to pay a $250 excess so in my eyes totally not worth it! Just thought my 2c should be added !
Slow Roasted is offline  
Reply With Quote
Sponsors
Old January 21st, 2013, 09:59 AM   #21 (permalink)
Member
 
Prepaidguy9081's Avatar
 
Join Date: Sep 2012
Posts: 238
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 14 Times in 14 Posts
Default Re: Screen Cracked and Black!!!

Agreed, espeshaly when a screen and digitizer are less than 250
Prepaidguy9081 is offline  
Reply With Quote
Reply

Samsung Galaxy Note 2
Current Rating:
Rate this Phone:

Announced at IFA 2012, the Samsung Galaxy Note 2 follows its predecessor with a focus on creativity. The device improves the experience by adding more S-Pen functionality and new-generation specs, not to mention the slightly larger 5.5-inch display... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy Note 2
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:34 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.