Go Back   Android Forums > Android Phones > Samsung Galaxy Note 2

test: Reply
 
LinkBack Thread Tools
Old January 17th, 2013, 06:48 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2012
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default Strange lock screen issues

Hi all,

I was wondering whether anyone else has experienced these strange issues with the lock screen.

1. When I press the lock (sleep) button on the side of the phone, the screen turns off, but often when I put the phone down straight afterwards it comes back on by itself. There are no notifications, messages, battery alerts etc either, it just unlocks and sits on the home screen. I'm not talking about the screen which pops up when you wave your hand over the phone either (I'll call this the purple screen) - the phone just unlocks itself and sits on the home screen shortly after I've locked it, as if I've very quickly swiped and unlocked the phone straight after locking it.

2. Often I will unlock the phone by swiping the screen etc, and the phone will then display the purple screen before finally unlocking and returning to the home screen.

3. When using an app, if I press the lock button and shortly afterwards press home button (on the front of the phone), rather than showing the lock screen, it shows the app I last had open before returning to the lock screen, where I can then swipe to open the phone again.

These problems are all intermittent. It just seems as though the phone gets incredibly confused around the lock screen. The worst out of these problems is the phone unlocking despite having been locked. I downloaded an anti virus app but this says that there are no viruses etc on the phone.

As a side issue - almost every time I open an app now I get a warning that there is 'no connectivity' or 'no internet connection'. It can take up to a minute to get coverage back after unlocking the phone. I guess it could be a network issue, but it's strange that it's started all of a sudden.

Anyone had similar issues?

Advertisements
asdfasd is offline  
Reply With Quote
sponsored links
Old January 17th, 2013, 08:45 PM   #2 (permalink)
Member
 
AFAngryWarrior's Avatar
 
Join Date: Nov 2009
Location: Rochester, NY
Gender: Male
Posts: 255
 
Device(s): Samsung Galaxy Note 2 (Personal), Galaxy s4 (work)
Carrier: Verizon Wireless

Thanks: 14
Thanked 40 Times in 22 Posts
Send a message via AIM to AFAngryWarrior Send a message via MSN to AFAngryWarrior Send a message via Yahoo to AFAngryWarrior Send a message via Skype™ to AFAngryWarrior AFAngryWarrior
Default

I haven't experienced any of those issues. I started stock, then rooted and went to a custom ROM and didnt experience anything like what you're experiencing on either. Sounds like you may want to exchange yours.
AFAngryWarrior is offline  
Reply With Quote
Old January 17th, 2013, 09:08 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2012
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default

I'm already planning on returning it due to it's defective screen. Very disappointing. The store can't exchange it though - they have to send it to Samsung so they can try to repair it. I'm going to make them tell Samsung that I want a new one, but who knows what will end up happening. With intermittent problems they often give you the "there's nothing wrong with it" line.
asdfasd is offline  
Reply With Quote
Old January 18th, 2013, 05:22 AM   #4 (permalink)
Wasn't Me
 
ScandaLeX's Avatar
 
Join Date: May 2010
Location: PhiLLy
Gender: Female
Posts: 3,803
 
Device(s): NOTE II
Carrier: The NOW Network

Thanks: 1,160
Thanked 943 Times in 614 Posts
Default

I haven't had any of the issues you described.
Before getting an exchange or sending to Samsung have you tried a factory reset?
__________________
If you've been helped by anyone click THANKS
ScandaLeX is online now  
Reply With Quote
Old January 18th, 2013, 08:19 AM   #5 (permalink)
Senior Member
 
Veritas4420's Avatar
 
Join Date: Nov 2009
Location: Kansas
Gender: Male
Posts: 642
 
Device(s): Galaxy Note 3, Galaxy S4,Galaxy S3,Galaxy S2 skyrocket, Samsung infuse, Galaxy note, Galaxy note 2.
Carrier: AT&T

Thanks: 13
Thanked 83 Times in 66 Posts
Default

Quote:
Originally Posted by asdfasd View Post
Hi all,

I was wondering whether anyone else has experienced these strange issues with the lock screen.

1. When I press the lock (sleep) button on the side of the phone, the screen turns off, but often when I put the phone down straight afterwards it comes back on by itself. There are no notifications, messages, battery alerts etc either, it just unlocks and sits on the home screen. I'm not talking about the screen which pops up when you wave your hand over the phone either (I'll call this the purple screen) - the phone just unlocks itself and sits on the home screen shortly after I've locked it, as if I've very quickly swiped and unlocked the phone straight after locking it.
This has happened to me once or twice.
2. Often I will unlock the phone by swiping the screen etc, and the phone will then display the purple screen before finally unlocking and returning to the home screen.
This usually happens 2 out of ever 4 unlocks. It doesn't bother me
3. When using an app, if I press the lock button and shortly afterwards press home button (on the front of the phone), rather than showing the lock screen, it shows the app I last had open before returning to the lock screen, where I can then swipe to open the phone again.
Never had this happen before.
These problems are all intermittent. It just seems as though the phone gets incredibly confused around the lock screen. The worst out of these problems is the phone unlocking despite having been locked. I downloaded an anti virus app but this says that there are no viruses etc on the phone.

As a side issue - almost every time I open an app now I get a warning that there is 'no connectivity' or 'no internet connection'. It can take up to a minute to get coverage back after unlocking the phone. I guess it could be a network issue, but it's strange that it's started all of a sudden.

Anyone had similar issues?
I would try a factory reset before you try and return it.
Veritas4420 is offline  
Reply With Quote
Old January 18th, 2013, 10:15 AM   #6 (permalink)
Member
 
Lennatron's Avatar
 
Join Date: Oct 2010
Location: PA
Gender: Male
Posts: 438
 
Device(s): -Samsung Galaxy Note II
Carrier: Sprint

Thanks: 368
Thanked 97 Times in 64 Posts
ldalenny8@gmail.com
Default

I've never had any of those issues either.
__________________
Thanks for reading

***Lenny***
Lennatron is offline  
Reply With Quote
Old January 24th, 2013, 05:06 PM   #7 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2012
Posts: 31
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default

I haven't had a chance to return the phone yet, but will have to anyway due to a screen issue (white lines appearing across the screen). I guess it's worth doing a factory reset anyway.

Another strange thing happened on the lock screen today - I pressed the home key, and the lock screen appeared, but rather than the time being displayed at the top in the centre of the screen, it appeared on the left hand side of the screen, with one of the numbers appearing incredibly small (about a quarter of the size of the other numbers). It looked like this:
9:08

I didn't have another phone or camera on me so I couldn't take a picture of it. It was absolutely bizarre. I pressed the lock button, and then when I pressed the home key again it was gone. I showed it to a co-worker as well, so I definitely wasn't imagining it! lol.
asdfasd is offline  
Last edited by asdfasd; January 24th, 2013 at 05:08 PM.
Reply With Quote
Old January 24th, 2013, 11:31 PM   #8 (permalink)
Junior Member
 
Join Date: Jul 2010
Gender: Male
Posts: 60
 
Device(s):
Carrier: Not Provided

Thanks: 7
Thanked 12 Times in 8 Posts
Default

Quote:
Originally Posted by asdfasd View Post
Hi all,

I was wondering whether anyone else has experienced these strange issues with the lock screen.

1. When I press the lock (sleep) button on the side of the phone, the screen turns off, but often when I put the phone down straight afterwards it comes back on by itself. There are no notifications, messages, battery alerts etc either, it just unlocks and sits on the home screen. I'm not talking about the screen which pops up when you wave your hand over the phone either (I'll call this the purple screen) - the phone just unlocks itself and sits on the home screen shortly after I've locked it, as if I've very quickly swiped and unlocked the phone straight after locking it.

2. Often I will unlock the phone by swiping the screen etc, and the phone will then display the purple screen before finally unlocking and returning to the home screen.

3. When using an app, if I press the lock button and shortly afterwards press home button (on the front of the phone), rather than showing the lock screen, it shows the app I last had open before returning to the lock screen, where I can then swipe to open the phone again.

These problems are all intermittent. It just seems as though the phone gets incredibly confused around the lock screen. The worst out of these problems is the phone unlocking despite having been locked. I downloaded an anti virus app but this says that there are no viruses etc on the phone.

As a side issue - almost every time I open an app now I get a warning that there is 'no connectivity' or 'no internet connection'. It can take up to a minute to get coverage back after unlocking the phone. I guess it could be a network issue, but it's strange that it's started all of a sudden.

Anyone had similar issues?
I've had the first issue a couple times. Maybe 4-5 times a month. I'm running the Verizon version of CleanRom.
SeanPlunk is offline  
Reply With Quote
Old January 25th, 2013, 11:59 AM   #9 (permalink)
Member
 
Join Date: Aug 2012
Location: Pflugerville, TX
Posts: 158
 
Device(s): Samsung Galaxy Note 10.1, Galaxy Note II, had HTC Flyer and Nexus 4
Carrier: Not Provided

Thanks: 23
Thanked 20 Times in 14 Posts
Default

Quote:
Originally Posted by asdfasd View Post
Hi all,

I was wondering whether anyone else has experienced these strange issues with the lock screen.

1. When I press the lock (sleep) button on the side of the phone, the screen turns off, but often when I put the phone down straight afterwards it comes back on by itself.
I have had that happen a couple times but I think I just accidentally hit the power button as it never happens if I hold the phone by the top and bottom instead of the sides.
__________________
GNote10 16GB, Galaxy Note II unlocked not rooted
Linux user #449322 running Linux Mint 14 KDE
donec is offline  
Reply With Quote
Reply

Samsung Galaxy Note 2
Current Rating:
Rate this Phone:

Announced at IFA 2012, the Samsung Galaxy Note 2 follows its predecessor with a focus on creativity. The device improves the experience by adding more S-Pen functionality and new-generation specs, not to mention the slightly larger 5.5-inch display... Read More

Tags
lock, lock screen, note 2, problem, screen


Go Back   Android Forums > Android Phones > Samsung Galaxy Note 2
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 06:28 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.