Go Back   Android Forums > Android Phones > Samsung Galaxy Note 2

Like Tree1Likes
  • 1 Post By takeitback86

test: Reply
 
LinkBack Thread Tools
Old June 4th, 2013, 11:47 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2013
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Note 2 Won't Turn On

Hey everyone,

I've had my Note 2 for about 6 months now. I came to work, and it was on 85% battery. I thought I would top it off and plug it into the charger. When I go to take it off the charger, it appeared to be completely off. There's not even a single light turning on when I plug it into the charger.

Here's what I've done to troubleshoot the issue so far:

1. Hold the power button.
2. Hold the power button and volume up and then the volume down key.
3. Take the battery out and put the battery back in.
4. take out my SD card and my sim card and try to power on with just the battery.
5. plug into a different charger that's connected to my computer instead of the A/C charger I used at first.
6. Take battery, SD card, and Sim Card out and hold the power button for about 10 seconds, put everything back in and try to power on.

After each of these steps I get the same results which is a blank phone that does nothing. Nothing lights up when I plug it in. No red or green LED lights. My phone isn't rooted and I've never dropped it or submerged it in water.

Any idea or suggestions on what might be the problem or what I can do to remedy the issue I'm having?

Advertisements
takeitback86 is offline  
Reply With Quote
sponsored links
Old June 4th, 2013, 11:56 AM   #2 (permalink)
=Luceat Lux Vestra=
 
Frisco's Avatar
 
Join Date: Jan 2010
Gender: Male
Posts: 22,490
 
Device(s): Samsung Galaxy S5, Galaxy Tab 7" 2
Carrier: Verizon

Thanks: 7,156
Thanked 9,265 Times in 5,119 Posts
Default

Hello and welcome.

First hold down the volume up key, as you're holding it also hold the home key, while holding those two hold the power key.

Wait until you see the white "..Galaxy.." letters, then quickly release all three keys.

Once the little Android robot finishes dancing around or whatever, the recovery menu should appear with the "reboot now" or some such wording highlighted. Use the volume down key to navigate to "wipe cache."

Once that's done, the default "reboot now" will be highlighted. Press the power key to reboot.
__________________



Frisco is offline  
Reply With Quote
The Following 2 Users Say Thank You to Frisco For This Useful Post:
DonB (June 4th, 2013), saltz (June 4th, 2013)
Old June 4th, 2013, 12:12 PM   #3 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2013
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I held down the volume up, home, and then the power button for 1 minute and nothing happened, so I plugged the phone into a charger and tried the same thing. Same results. The phone stayed blank.
takeitback86 is offline  
Reply With Quote
Old June 4th, 2013, 12:22 PM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2013
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I took the battery out and put it back in, this time your key combination fixed it! thanks a ton, Frisco!
saltz likes this.
takeitback86 is offline  
Reply With Quote
Old July 31st, 2013, 04:49 PM   #5 (permalink)
New Member
 
Join Date: Jul 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Note 2 Died!

Hi

I was wondering if anyone can help. My note 2 ran out of battery, i plugged it in to charge it up and nothing happened. I have tried the below to no avail.

Any help great fully received.


Quote:
Originally Posted by Frisco View Post
Hello and welcome.

First hold down the volume up key, as you're holding it also hold the home key, while holding those two hold the power key.

Wait until you see the white "..Galaxy.." letters, then quickly release all three keys.

Once the little Android robot finishes dancing around or whatever, the recovery menu should appear with the "reboot now" or some such wording highlighted. Use the volume down key to navigate to "wipe cache."

Once that's done, the default "reboot now" will be highlighted. Press the power key to reboot.
jsmac is offline  
Reply With Quote
Old August 3rd, 2013, 01:30 AM   #6 (permalink)
Senior Member
 
general eclect's Avatar
 
Join Date: Apr 2013
Location: downunder
Gender: Male
Posts: 1,230
 
Device(s): HTC Desire S
Carrier: Telstra

Thanks: 52
Thanked 390 Times in 329 Posts
Default

G'day jsmac, have you tried removing and the replacing the battery before trying the button combination?
__________________
(\__/)
(='.'=)
(")_(")
general eclect is offline  
Reply With Quote
Old August 3rd, 2013, 09:49 PM   #7 (permalink)
Senior Member
 
colchiro's Avatar
 
Join Date: Jun 2010
Gender: Male
Posts: 8,886
 
Device(s): HP TouchPad, HTC One Max, Dell Venue 11 Pro
Carrier: Verizon

Thanks: 840
Thanked 1,820 Times in 1,413 Posts
Default

Are you sure your charger and usb cable are good?
colchiro is offline  
Reply With Quote
The Following User Says Thank You to colchiro For This Useful Post:
tube517 (January 22nd, 2014)
Old September 8th, 2013, 03:52 PM   #8 (permalink)
New Member
 
Join Date: Sep 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Galaxy note 2 wont power up

I have the same issue but its not powering up after what everyone has tried above.

It ran out of battery so when i got home i plugged it in and left it charging over night, i turned it on the next day and it had 2%. that ran out before i put it back on charge.

my battery is charged and i have done a voltage check on the power pins to the battery and thats good so i know the charger and the charging pin is ok. Ive got a new battery coming in the morning so hopefully that will be the end of it but the phone is only 8 months old.

its just a dead brick at the moment, has anyone had this issue to this extent?
hoodedpotter is offline  
Reply With Quote
Old September 8th, 2013, 04:59 PM   #9 (permalink)
Pātes avec votre foie
 
pastafarian's Avatar
 
Join Date: Nov 2009
Location: The Sea of Tranquility
Posts: 5,579
 
Device(s): LG G3 (Me), Samsung GS5 (Wife) Evo4G LTE (Son1), Nexus 7, Nook Tablet All rooted?
Carrier: Sprint

Thanks: 3,847
Thanked 4,549 Times in 2,019 Posts
pastafarianaf@gmail.com
Default

Hopefully the new battery will fix things up. Bottoming out batteries can lead to a permanently dead cell. Not exclusive to phones, I've also seen this happen with car batteries, rechargeable tool batteries, ect. It's rare, but sadly possible. Good luck!!!
__________________
The RULES, follow them and prosper!

Did you forget to kiss a Mod today?
pastafarian is offline  
Reply With Quote
Old November 28th, 2013, 12:24 AM   #10 (permalink)
New Member
 
Join Date: Nov 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Please help, My Note 2 only shows the White Galaxy Letters only but it doesn't change from there. It only displays them for hours and wont power up. I tried the above key combination but after the white galaxy letters it goes blank again. Please help.
reshkeip is offline  
Reply With Quote
sponsored links
Old August 4th, 2014, 03:52 AM   #11 (permalink)
New Member
 
Join Date: Aug 2014
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Note 2 won't turn on

i have the same problem on my Samsung note. I have triend all possible things that i can do and the same thing happened. The screen on my phone is still black. Is their any other way that needs to be done or what else can i do to make it work?

please me on this issue! Someone help me!
kokong143 is offline  
Reply With Quote
Old August 4th, 2014, 05:14 AM   #12 (permalink)
Senior Member
 
Prepaidguy9081's Avatar
 
Join Date: Sep 2012
Posts: 670
 
Device(s):
Carrier: Not Provided

Thanks: 111
Thanked 53 Times in 51 Posts
Default

It should be noted.
That if your using a custum rom or are rooted and have started using custum boot animations that...

Unless the boot animation images, (not just the desc.txt file aspect ratio [a settings fike]) are the exact resolution of the phone screen, and also contains no tranparancy layers in the (png, jpg, bmp imgs [png with no compression is best]), the boot animation will not run, and furthermore, will cause the screen to remain black even after the os has booted.

Solutions for this issue are to restore an earlier backup for your rom, or to flash your rom anew and then make backups before trying new boot animations.

[DO NOT RELY ON ROM TOOLBOXES PREVIEW FEATURE TO SEE IF ANIMATIONS WILL WORK, as some that wont play actualy work, and some that will, wont work.]
Prepaidguy9081 is offline  
Reply With Quote
Old August 4th, 2014, 05:16 AM   #13 (permalink)
Senior Member
 
Prepaidguy9081's Avatar
 
Join Date: Sep 2012
Posts: 670
 
Device(s):
Carrier: Not Provided

Thanks: 111
Thanked 53 Times in 51 Posts
Default

Quote:
Originally Posted by Prepaidguy9081 View Post
It should be noted.
That if your using a custum rom or are rooted and have started using custum boot animations that...

Unless the boot animation images, (not just the desc.txt file aspect ratio [a settings fike]) are the exact resolution of the phone screen, and also contains no tranparancy layers in the (png, jpg, bmp imgs [png with no compression is best]), the boot animation will not run, and furthermore, will cause the screen to remain black even after the os has booted.

Solutions for this issue are to restore an earlier backup for your rom, or to flash your rom anew and then make backups before trying new boot animations.

[DO NOT RELY ON ROM TOOLBOXES PREVIEW FEATURE TO SEE IF ANIMATIONS WILL WORK, as some that wont play actualy work, and some that will, wont work.]
If you see the note ii splash screen, thwn nothing, but after normal boot time feel your phone vibrate or somthing of the like, this is most likely your problem

If you see the note ii screen repeating, your os has been wiped.

No note ii screen at all, then its your battery or some harware issue.

Probably.
Prepaidguy9081 is offline  
Reply With Quote
Old August 24th, 2014, 01:43 AM   #14 (permalink)
New Member
 
Join Date: Aug 2014
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default help! note 2 won't turn on...

I have tried the sequence...volume up, home and power and a FADED Samsung comes up for a second and then it goes blank again and nada....nothing is working....any suggestions?

I just want to back it up as the last back up I did was over a month ago
Cristinanina is offline  
Reply With Quote
Reply

Samsung Galaxy Note 2
Current Rating:
Rate this Phone:

Announced at IFA 2012, the Samsung Galaxy Note 2 follows its predecessor with a focus on creativity. The device improves the experience by adding more S-Pen functionality and new-generation specs, not to mention the slightly larger 5.5-inch display... Read More

Tags
blank screen, full battery, no led, no lights, samsung galaxy note 2, won't turn on


Go Back   Android Forums > Android Phones > Samsung Galaxy Note 2

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:31 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.