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Old February 22nd, 2014, 09:15 PM   #1 (permalink)
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Default Accidental Drop

Hello,
I accidentally dropped my Samsung Note 2 few days ago. Since then It has been not connecting with my service provider. Wifi, bluetooth, GPS screen, body, software all are intact. Its just the connection with Service provider. I took it to a local technician who is an expert in software related issues. He flashed the rom, re install modem, downgraded the firm ware in fact he did everything related to device software tweaking but nothing happened. That expert said its is something internally related to hardware. I opened the phone on my own and found everything seems in place and is intact specially antenna.
Can anyone advise what could have happened. Is it the mother board? Any tips related to fixing this issue would be greatly appreciated.
Thanks.

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Last edited by uqaiser; February 22nd, 2014 at 09:18 PM.
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Old February 22nd, 2014, 10:14 PM   #2 (permalink)
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If it's a GSM phone it could be a bad SIM socket. Otherwise, whatever kind of phone it is, it could be a broken radio, broken connection ... it's not something that can be diagnosed here, we can only make guesses, but my first guess would be a hardware problem.
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Old February 23rd, 2014, 06:49 AM   #3 (permalink)
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Depending on how old the device is, I would simply call Samsung Tech support, might be something hardware related and send it back if they don't come up with a resolution. you have one year warranty, make sure it has stock back on it though. This should be in the root section, but since we are not sure what carrier you are on and you are simply asking about an issue because it was dropped, I will leave it here. If you want it moved to the root section for more eyes, then let s us know your carrier and we will move it accordingly.

I'm going to guess it is an international GSM device but will wait for your response.
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Announced at IFA 2012, the Samsung Galaxy Note 2 follows its predecessor with a focus on creativity. The device improves the experience by adding more S-Pen functionality and new-generation specs, not to mention the slightly larger 5.5-inch display... Read More



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