We are having some issues with email attachments on a user’s phone. The user gets an attachment (they have a Samsung Note II) that is placed in the body of the email. Open the email on their phone and it shows a blank email (nothing in the email except the attachment). I tested this on my phone (using Touchdown) after the forwarded me the email and it opened fine. I also tested this using an iPad and the forwarded email showed the attachment. Any ideas why this attachment would not show up on their phone?
Not yet. That was my last resort, as this is our company's CEO's phone.
This thread in Google Groups may or may not help. I know I had issues with Exchange 2007 and 2010 on my phone before and it was a headache. Do you know if it's Exchange 2007, 2010, or even 2003 that your company uses?
Also, check with your IT group (unless you are the IT person?)
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Unfortunately the issue we are having is with the native mail client. I tested it out on my personal device that is running touchdown and didn't have any issues. For some reason the native mail client wont show the attachment, weirdest thing ever. I'll have him test k9. Thanks.
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It might be dated, so you'll have to dig deeper. I found some alternatives to K9 recently, so let me know how it goes. I don't know how or if they work with Exchange so I'm not sure about them in that regard.
Announced at IFA 2012, the Samsung Galaxy Note 2 follows its predecessor with a focus on creativity. The device improves the experience by adding more S-Pen functionality and new-generation specs, not to mention the slightly larger 5.5-inch display... Read More