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Old September 25th, 2013, 05:22 AM   #1 (permalink)
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Default As a phone

It's noticeable, the Note 3 has not got as good a phone signal receiver as my previous phones. It's dropping out of signal more readily.


Addendum: It looks like I had a cellphone mast issue coinciding with the 24 hours after I got the phone. See
this post below.
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Old September 25th, 2013, 05:44 AM   #2 (permalink)
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This is not good news. I need it to function just as well as a phone as I do for the other parts of this device. Wonder why the reception is poorer than previous devices....
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Old September 25th, 2013, 06:20 AM   #3 (permalink)
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Bear in mind I'm in fringe areas a fair bit.
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Old September 25th, 2013, 07:39 AM   #4 (permalink)
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Quote:
Originally Posted by Simon_Gardner View Post
Bear in mind I'm in fringe areas a fair bit.

Many thanks. I too am in a bit of a fringe area. Bad news. An old problem for Samsung phones. I am very disappointed.
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Old September 25th, 2013, 07:54 AM   #5 (permalink)
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I hope people continue to add to this thread. As excited as I am for this phone. Poor signal could be a deal breaker.
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Old September 25th, 2013, 07:59 AM   #6 (permalink)
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What carrier are you on. I'm on Verizon and my s4 gets good signal but my gnex didn't. Would hate to have to return the note 3 if it's bad on signal after waiting for it. I receive service calls on my phone, good signal in a must.
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Old September 25th, 2013, 08:45 AM   #7 (permalink)
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On the plus side. I did the follow up on this on the phone app for this forum which I haven't been able to say before.

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Old September 25th, 2013, 09:49 AM   #8 (permalink)
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I hope this is just a fluke. Which variant do you have? I'm on Verizon and I can say signal has only gotten better from GN to S3 to N2 to S4. I was hoping the trend would continue.
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Old September 25th, 2013, 04:08 PM   #9 (permalink)
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Don't forget the indicator isn't calibrated or scientific in any way. My n2 shows 1 bar and n3 shows 3. However the work the n3 had less bars whereas the n2 had more.
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Old September 25th, 2013, 04:11 PM   #10 (permalink)
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I've not heard any issues like this in the UK, but we're a small country.
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Old September 25th, 2013, 04:28 PM   #11 (permalink)
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Simon, I see you've listed 3 different carriers you're using.
Can you specify which one and perhaps the areas you've most had problems to help others?
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Old September 25th, 2013, 04:32 PM   #12 (permalink)
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I'm in California on AT&T, my iPhone 5 was the first of each of the iPhone's I've had that performed very well as a telephone. I was hoping my SGS4 would be it's equal or at least close.

As it turns out the Samsung is crystal clear, has a wide range of volume adjustment, and is far and away the very best phone I've had. It's shocking and very appreciated. Especially since I don't use a land line.

In fact since my wife talks on the phone so much, once she experienced a call on my S4, she promptly asked me to replace her iPhone 5 with an S4. I never thought she'd give up her iPhone 5 for anything.

The good news is her S4 is also exceptional, the bad news is now I'm paying more for a bigger airtime plan
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Old September 25th, 2013, 05:00 PM   #13 (permalink)
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@breadnatty08 My phone carrier is Voda so that is the one. It's the only one that works in my home. I also use O2 on another phone for parts of N Yorkshire, N Norfolk, Scotland as backup. My Mifi is on 3.
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Old September 25th, 2013, 06:22 PM   #14 (permalink)
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Quote:
Originally Posted by MYU_QPR View Post
I've not heard any issues like this in the UK, but we're a small country.

A small country? What, does the UK only have the one cell tower?
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Old September 25th, 2013, 06:34 PM   #15 (permalink)
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Quote:
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A small country? What, does the UK only have the one cell tower?
There were local planning objections to all the others.


As an addendum, I'd point out I wasn't comparing this with other smartphones or iAnythings as this is my one and only ever smartphone. But I have 7 or 8 mobile phones on the premises all of which do a better job on the holding a phone/text connection front than my Note 3. It was a shock.

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Old September 25th, 2013, 10:15 PM   #16 (permalink)
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Quote:
Originally Posted by Simon_Gardner View Post
There were local planning objections to all the others.


As an addendum, I'd point out I wasn't comparing this with other smartphones or iAnythings as this is my one and only ever smartphone. But I have 7 or 8 mobile phones on the premises all of which do a better job on the holding a phone/text connection front than my Note 3. It was a shock.

I wonder how widespread this issue will be, time will tell as more of us receive ours.
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Old September 26th, 2013, 02:34 AM   #17 (permalink)
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I wonder how widespread this issue will be, time will tell as more of us receive ours.
From what I've been told here, not very much. As a phone, it clearly sucks. But apparently not to anyone referencing another smartphone. It's way worse than any dumb phone or indeed Nokia feature phone I have used - at fringe area performance - but it seems to me that it's likely better than an iPhone which latter has now become the new aluminium standard that most people will be using as their benchmark.

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Old September 26th, 2013, 02:46 AM   #18 (permalink)
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Agreed. If the indicator bars are anything to be believed (and as I stated before these are woefully inaccurate and not standardised in any way) the phone element is weaker than the n2.
Maybe Samsung need to crank up the reception strength. Obviously uses the battery though...
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Old September 26th, 2013, 06:46 AM   #19 (permalink)
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OK Guys. I think I owe a great big fat apology...

So where I live, I'm basically dependent on just one tower with just about one other occasionally getting a look in. About every 6 months that tower goes down. Looks like that happened for the last 24 hours - exactly coinciding with the arrival of my Note 3. But now, I just returned and suddenly, I've got a perfectly OK signal and reception.

I'll keep this monitored but it looks like a false alarm on the Note 3's capabilities as a phone.

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Old September 26th, 2013, 06:50 AM   #20 (permalink)
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Quote:
Originally Posted by Simon_Gardner View Post
OK Guys. I think I owe a great big fat apology...

So where I live, I'm basically dependent on just one tower with just about one other occasionally getting a look in. About every 6 months that tower goes down. Looks like that happened for the last 24 hours - exactly coinciding with the arrival of my Note 3. But now, I just returned and suddenly, I've got a perfectly OK signal and reception.

I'll keep this monitored but it looks like a false alarm on the Note 3's capabilities as a phone.

I think its weaker than my note 2. Yesterday had H showing sat at my deskm on the N2, today have G on N3.

This doesnt just disrupt calls but stops me using the internet too. Almost in 2 minds about keeping it....Its causing real problems for me.
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Old September 26th, 2013, 04:41 PM   #21 (permalink)
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True confessions, I'm such a smartphone addict, I've got several active lines. Once my Note 3 arrives I'll be comparing phone call performance against my iPhone 5 & Galaxy S4.

I've had every iPhone since the original, and not until the iP3GS was Apples phone performance decent. iPhone 4 brought the highly controversial and much denied "Antennagate" scandal which was very real. Just one article confirming the true cause was published, then quickly extinguished. Anyway not to revisit that nightmare, I'll fast forward to today.

Once I have compared these three I'll check in with some feedback for all.
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Old September 26th, 2013, 04:52 PM   #22 (permalink)
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Quote:
Originally Posted by bonerp View Post
I think its weaker than my note 2. Yesterday had H showing sat at my deskm on the N2, today have G on N3.

This doesnt just disrupt calls but stops me using the internet too. Almost in 2 minds about keeping it....Its causing real problems for me.
Signal strength indicators are just that, a very rough indicator that should never be viewed as an accurate instrument. In fact unfortunately it seems to be human nature for some people to base their experience on how many bars the indicator shows rather than actual phone performance.

Candidly I rarely look at mine, and most certainly never compare two phones based on visible bars.
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Old September 26th, 2013, 05:21 PM   #23 (permalink)
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Does UK version of Note 3 have Exynos octa and HSPA+ radio without LTE? If so, it's probably not any indication of what US versions will do in reception. All US Note 3 will have Snapdragon 800 with integrated LTE modem chip.
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Old September 26th, 2013, 05:40 PM   #24 (permalink)
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Quote:
Originally Posted by Simon_Gardner View Post
OK Guys. I think I owe a great big fat apology...

So where I live, I'm basically dependent on just one tower with just about one other occasionally getting a look in. About every 6 months that tower goes down. Looks like that happened for the last 24 hours - exactly coinciding with the arrival of my Note 3. But now, I just returned and suddenly, I've got a perfectly OK signal and reception.

I'll keep this monitored but it looks like a false alarm on the Note 3's capabilities as a phone.


Simon:

Can you do an update to the OP so people skimming the forum won't think you're still having an issue? If this was a tower problem and not a phone problem, they need to know that and are unlikely to go through this thread to find out

Thanks!
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Old September 27th, 2013, 04:46 AM   #25 (permalink)
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Quote:
Originally Posted by zendroid View Post
Signal strength indicators are just that, a very rough indicator that should never be viewed as an accurate instrument. In fact unfortunately it seems to be human nature for some people to base their experience on how many bars the indicator shows rather than actual phone performance.

Candidly I rarely look at mine, and most certainly never compare two phones based on visible bars.
Agreed. But a side by side test with my n2 both on o2 sims suggests the n3 is very weak in poor reception areas and in doors. I believe this is a valid thread still.
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Old September 27th, 2013, 05:06 AM   #26 (permalink)
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Quote:
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I hope people continue to add to this thread. As excited as I am for this phone. Poor signal could be a deal breaker.
Definitely a big deal. Every one needs a stable signal
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Old September 27th, 2013, 05:53 AM   #27 (permalink)
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I'm using a couple of signal apps to keep a track of it (like Network signal info) - rather than rely on the "bars". I don't know how accurate they are but they *look* more accurate.
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Old September 27th, 2013, 07:57 AM   #28 (permalink)
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Agreed. But a side by side test with my n2 both on o2 sims suggests the n3 is very weak in poor reception areas and in doors. I believe this is a valid thread still.
It is certainly a valid thread, even if it's not very accurate. Why? Because their are many variables that many users do not understand. That's not a criticism of them, but simply the truth.

All too often very little consideration is given to taking personal responsibility and learning how cellular systems work. Instead users focus on the phone they want, comparing carrier costs, and ignoring their personal responsibility to perform due diligence in identifying which carrier has the best signal in their geographic area.
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Old September 27th, 2013, 08:14 AM   #29 (permalink)
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Quote:
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What carrier are you on. I'm on Verizon and my s4 gets good signal but my gnex didn't. Would hate to have to return the note 3 if it's bad on signal after waiting for it. I receive service calls on my phone, good signal in a must.
I'm on Verizon also and still limping along with my Gnex. I'm sooooo frustrated with the weak signal on this phone. I was close to pulling the trigger on the S4 but then the N3 was announced. Pre-order is set and delivery is on October 10th.

I HOPE HOPE HOPE the signal is far greater than my GNex. It would be devastating to go through 2 more years like that again.
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Old September 27th, 2013, 08:26 AM   #30 (permalink)
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@zendroid I have little choice if I want to use the phone at home. Only one carrier works here! 100 metres away, only one carrier works but it's a different carrier.

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Old September 27th, 2013, 08:29 AM   #31 (permalink)
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Quote:
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I'm on Verizon also and still limping along with my Gnex. I'm sooooo frustrated with the weak signal on this phone. I was close to pulling the trigger on the S4 but then the N3 was announced. Pre-order is set and delivery is on October 10th.

I HOPE HOPE HOPE the signal is far greater than my GNex. It would be devastating to go through 2 more years like that again.
If my S4 is any indication, I expect to find the Note 3 I have on order to be similar in performance. The S4 is exceptionally clear with good voice tones.

On more than one occasion I've had those I've called comment on the clarity, asking if I was on a new phone. It's noticeable better than my iPhone 5 which is a decent phone.
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Old September 27th, 2013, 09:22 AM   #32 (permalink)
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Quote:
Originally Posted by zendroid View Post
It is certainly a valid thread, even if it's not very accurate. Why? Because their are many variables that many users do not understand. That's not a criticism of them, but simply the truth.

All too often very little consideration is given to taking personal responsibility and learning how cellular systems work. Instead users focus on the phone they want, comparing carrier costs, and ignoring their personal responsibility to perform due diligence in identifying which carrier has the best signal in their geographic area.
The best signal outside is of little relevance to how a device performs inside or on the verge of low reception. If a device is weak no carrier will help.
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