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Old September 25th, 2013, 12:28 PM   #1 (permalink)
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Default No sims other than Euro ones (European version)

I've just read a post over on XDA that shows a picture of a sticker on the box stating that only European SIM cards will be recognised in the phone.

If this is in fact true for all Note 3 handsets, this is a complete deal breaker for me as I want the phone to use when I am over in the States without paying the ridiculously high roaming rates my carrier inflicts on me.

Can those of you who have them in the UK please state if this is the case with you? It would be helpful to state where you got the phone and what carrier it is on or whether it is unlocked too please. If any UK owners happen to have an American sim, can they try it in their device and let me know please?

Thanks for any assistance.

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Old September 25th, 2013, 12:35 PM   #2 (permalink)
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Mine came from Samsung direct. It's got the sticker.
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Old September 25th, 2013, 01:58 PM   #3 (permalink)
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I ordered my Note 3 because I run a website and needed something more like a computer than phone.

Anyway sending it back as they sent me the wrong colour, I've been told that they will send me P&P that will take 5 working days, and then I have to send it back to them which will take another 5 working days. Only then will the send me the phone I wanted.

I'll be working in India for 5 weeks and thought this phone should do the trick, I was going to buy a sim out there on Vodafone, same as my own network. On the box it says "European Model: This product is only compatible with a SIM-card issued from a mobile operator within Europe."

Why... and who was the brains behind that?

I can pay 5 for a 3G sim that would last me a full month out there, Voda will now charge me that per day?

I might cancel this phone and buy the Z1, unless it can be unlocked to use Sims from other countries?

I'm unable to find any information on this topic.
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Old September 25th, 2013, 03:11 PM   #4 (permalink)
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There's a lot of people on XDA with UK phones who are having this issue and after trying a sim from Asia/USA etc, they report that the phone doesn't work.

Thus is an incredibly big issue for me and means that the phone is now completely off the table. What were Samsung thinking?

I was so stoked for this phone too

SIM restrictions on unlocked European Note3 - xda-developers

Edit: I'll continue to check though.
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Old September 25th, 2013, 03:14 PM   #5 (permalink)
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I wonder if it's a bug, or a power play by other carriers sick of people importing the Euro phones and using them to avoid all the carrier drama?
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Old September 25th, 2013, 03:32 PM   #6 (permalink)
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I assume this is just a software lock, you can probably get it removed.
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Old September 25th, 2013, 03:33 PM   #7 (permalink)
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It's not a bug as there are stickers n the box for both the Euro and US variants that state this.

One member of XDA rather rudely says that actually even if you buy what you think is an 'unlocked' device, what you are actually buying is a 'region unlocked' device that is not actually unlocked period. In the UK, generally speaking, it is more expensive to buy an unlocked phone than one locked to a carrier, so this is misleading on behalf of Samsung.

If I buy a region unlocked phone, I will still need to unlock it further to use a sim from the USA, although there are no guarantees that this will work.

Still researching...
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Old September 25th, 2013, 03:34 PM   #8 (permalink)
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I assume this is just a software lock, you can probably get it removed.

True, but there are no guarantees.
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Old September 25th, 2013, 03:38 PM   #9 (permalink)
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Wow, this is a really bad move IMO. Anything being locked whether it be carrier, region, bootloader, etc annoys me quite a bit.
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Old September 25th, 2013, 03:48 PM   #10 (permalink)
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Wow, this is a really bad move IMO. Anything being locked whether it be carrier, region, bootloader, etc annoys me quite a bit.
I agree. It's why I pay more to buy unlocked phones from the get go. I should not need to do a hack in order to use the phone as I wish.

It strikes me as weird that if they are touting this as a business device, and businessmen go abroad to the US from the UK all the time, why would they lock it to a region? It just doesn't make sense.

I refuse to give up hope though. I really want this device. I sent a message to Samsung on Twitter; let's see if they respond.
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Old September 25th, 2013, 03:50 PM   #11 (permalink)
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I might cancel the order full stop tomorrow. We've paid for the phone so why are they restricting us?

Are mobile phone companies paying phone manufacturers to do this?

My contract is supposed to cost me 48 a month, I'm going away for 5 weeks and Vodafone's charge is as follows:

Planning to browse the web, email, or go on Facebook and Twitter while you’re away? Opt in to Vodafone Data Traveller and you’ll only pay 5 a day for 25MB for every day (midnight to midnight, UK time) you go online.

We’ll send you free texts to remind you of your daily allowance – and let you know if you’re nearing your limit.

Opting in to Vodafone Data Traveller is easy – just contact customer services.

If you choose not to opt into Data Traveller, you’ll pay our standard Vodafone World rates below.

Vodafone World – our standard rates

Make a call: 1.65 a min
Receive a call: 130 a min
Send a text: 0.35
Send a picture message: 0.37
Data: 3 per MB for up to 5MB then 15 for every 5MB after.

I will need Internet access everyday on the phone, I'll already be paying them 48 for something I will not use at all for a whole month, then they want to charge silly prices like that.

I can buy a Vodafone sim out there with 3G for less than 5.00 for the whole month.

There is no reason why Samsung or other manufacturers would do this unless they are being paid to put these restrictions on.

I may write to watchdog about this, they have a feature next week, regarding the costs of using our phones abroad.

"It's a money making scheme"
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Old September 25th, 2013, 03:55 PM   #12 (permalink)
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Originally Posted by Scootmien View Post
I agree. It's why I pay more to buy unlocked phones from the get go. I should not need to do. Hack in order to use the phone as I wish.

It strikes me as weird that if they are touting this as a business device, and businessmen go abroad to the US from the UK all the time, why would they lock it to a region? It just doesn't make sense.

I refuse to give up hope though. I really want this device. I sent a message to Samsung on Twitter; let's see if they respond.
Yeah, that does seem like a contradiction of their target audience. I only buy unlocked devices as well, can't stand being locked down. I wonder what brainiac came up with that bright idea
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Old September 25th, 2013, 03:56 PM   #13 (permalink)
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Old September 25th, 2013, 04:01 PM   #14 (permalink)
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The region slugging of DVDs is why I refused to touch them.
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Old September 25th, 2013, 04:02 PM   #15 (permalink)
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This may not have been Samsung's idea, I don't see how they get any benefit out of it.
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Old September 25th, 2013, 04:05 PM   #16 (permalink)
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I'm on my iPad so can't post photos. Whilst your pic looks similar, does it have the writing in blue like the one in the link below please?

xda-developers - View Single Post - SIM restrictions on unlocked European Note3

"This product is only compatible with a sim-card issued from a mobile operator within Europe."
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Old September 25th, 2013, 04:07 PM   #17 (permalink)
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This may not have been Samsung's idea, I don't see how they get any benefit out of it.
This is my point, I believe they are being paid to do this by mobile networks.

My Note 3 will cost me over 1100 for a 24 month contract, why are they doing this to us, what we do with the phone should be down to us.

If they didn't charge us silly prices, we would be looking at putting other sims in our phones.
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Old September 25th, 2013, 04:23 PM   #18 (permalink)
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Originally Posted by redpill2016 View Post
This may not have been Samsung's idea, I don't see how they get any benefit out of it.
That would be a more likely scenario in my opinion. Either that or government regulatory intervention doing so. But carriers seems more likely to me.
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Old September 25th, 2013, 05:08 PM   #19 (permalink)
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This may not have been Samsung's idea, I don't see how they get any benefit out of it.
My chum who used to work in the field said over dinner that it was almost certainly a commercial deal with phone networks. So somebody hopes to make money from it.
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Old September 25th, 2013, 05:11 PM   #20 (permalink)
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I'm on my iPad so can't post photos. Whilst your pic looks similar, does it have the writing in blue like the one in the link below please?
It's the same. I just did a quick dirty B+W scan of the box.

(My chum remarked it also gives the lie to the claim on the box it is recyclable as with the sticker, it isn't. The foil renders the whole thing non-recyclabe unless removed.)

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Old September 25th, 2013, 05:16 PM   #21 (permalink)
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I wonder if the secessionists get their way and England pulls out of the EU, the phones will stop working here?

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Old September 25th, 2013, 05:19 PM   #22 (permalink)
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We must consult Mr. Farage!
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Old September 25th, 2013, 05:34 PM   #23 (permalink)
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We must consult Mr. Farage!
I won't in-line this...
http://imageshack.us/a/img602/4786/faragesquish.jpg
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Old September 25th, 2013, 05:47 PM   #24 (permalink)
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I found this and do a search for "GalaxSim Unlock" in Google Play, it's an App.

It seems to work on all other phones and maybe we just have to wait for the new update.
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Old September 25th, 2013, 05:56 PM   #25 (permalink)
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I'm new and unable to send links, do a Youtube search on this.

I think we'll be able to unlock this phone 100%, give it a few days and we'll be FREE!!!!

"Unlock Galaxy Note 2 II - How to Unlock Samsung Galaxy Note 2 I317, T889, N7100 by Unlock Code"

They can unlock any phone, I just seen the list on their website. The Note 3 has only just been launched, so it will be a few days/week before we can do this.
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Old September 25th, 2013, 09:16 PM   #26 (permalink)
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Quote:
Originally Posted by MYU_QPR View Post
I found this and do a search for "GalaxSim Unlock" in Google Play, it's an App.

It seems to work on all other phones and maybe we just have to wait for the new update.
Quote:
Originally Posted by MYU_QPR View Post
I'm new and unable to send links, do a Youtube search on this.

I think we'll be able to unlock this phone 100%, give it a few days and we'll be FREE!!!!

"Unlock Galaxy Note 2 II - How to Unlock Samsung Galaxy Note 2 I317, T889, N7100 by Unlock Code"

They can unlock any phone, I just seen the list on their website. The Note 3 has only just been launched, so it will be a few days/week before we can do this.
Just a friendly reminder to our US members and lurkers that the law against unlocking is still in effect at the time of this post. But all the rest of you global folks are in the clear.
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Old September 26th, 2013, 01:57 AM   #27 (permalink)
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Quote:
Originally Posted by jhawkkw View Post
Just a friendly reminder to our US members and lurkers that the law against unlocking is still in effect at the time of this post. But all the rest of you global folks are in the clear.
There's a law?
!!!
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Old September 26th, 2013, 02:13 AM   #28 (permalink)
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There's a law?
!!!
Yeah.

Put in place in 2006 as memory serves, and then exempted - and the exemption ran out at the beginning of this year and wasn't renewed.

People petitioned the White House, now they've passed on their own petition to end it all.

Unlocking here requires carrier consent, implying their help, or - it's illegal.

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Old September 26th, 2013, 02:21 AM   #29 (permalink)
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Just caught up on this this evening arriving home from work.

Probably very few as excited for the Note 3 as me (I will hold up my 16,000 word review of the original Note as proof I'm the original phablet fan), but if this is widespread I will not support this practice by buying the Note 3, even if there are ROM/Root workarounds.
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Old September 26th, 2013, 04:14 AM   #30 (permalink)
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Clove.co.uk - Samsung Galaxy Note 3 – SIM limitations These guys have announced they are cancelling all orders due to ship outside the proscribed area.
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Old September 26th, 2013, 04:22 AM   #31 (permalink)
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I am seriously wondering about Iceland. I'm guessing they forgot it and it's still OK there...
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Old September 26th, 2013, 11:29 AM   #32 (permalink)
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See update 2 at the bottom of the article, maybe there is hope??

Seriously, Samsung? Sorry, roamers, but the new Galaxy Note 3 is region-locked — Tech News and Analysis

Note 3 is not coming out here until Oct 4, I hope they will fix this before then because of the outrage.
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Old September 26th, 2013, 01:16 PM   #33 (permalink)
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Default Also the Galaxy S4

Just heard a snippet that there's been a recent software update to the Galaxy S4 and that's region-locked too now - but presumably only the ones going into the supply chain now?
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Old September 26th, 2013, 01:52 PM   #34 (permalink)
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I thought I saw it was anything shipped out after July 2013
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Old September 26th, 2013, 03:46 PM   #35 (permalink)
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Default Galaxy Note 3 is region-locked

Seriously, Samsung? Sorry, roamers, but the new Galaxy Note 3 is region-locked — Tech News and Analysis

I just came across this article today and thought I'd share in case anyone here travels between countries alot.
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Old September 26th, 2013, 05:05 PM   #36 (permalink)
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Old September 26th, 2013, 05:35 PM   #37 (permalink)
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Just came across this - serious shooting in their own foot IMO!

But if it because they've done a deal with the carriers, how would that work? They take money from an individual carrier to cripple the handsets which are not sold through the carrier? But if so all carriers get the "benefit" of one carrier's actions. On the other hand, if a group of carriers acted together on this that might be viewed as a "cartel".

But if they are not being paid to do this, what the hell is the motivation? I do not see the benefit to Samsung that would outweigh the possible downside (surely grey imports aren't that big an issue?). But I'm sure it isn't a regulatory thing here (never heard of anything like that), so it's either Sammy think they benefit from it or somebody has paid them to do it (or made promises which add up to the same).

Whatever the cause, very disappointing. The best we can hope is that there is enough adverse reaction that they don't repeat it.
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Old September 26th, 2013, 06:01 PM   #38 (permalink)
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Blogosphere is also claiming ones sold in North/South America are locked to these regions and won't work in Europe or Asia as well.
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Old September 26th, 2013, 06:33 PM   #39 (permalink)
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Any stickers on S4 boxes in the US yet?
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Old September 26th, 2013, 06:37 PM   #40 (permalink)
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No radio and now this...wonder what sales will be like now
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Old September 26th, 2013, 06:50 PM   #41 (permalink)
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Any stickers on S4 boxes in the US yet?
Not sure, there is a shot of the US sticker on the OP of the XDA thread about it.
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Old September 26th, 2013, 07:40 PM   #42 (permalink)
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Any stickers on S4 boxes in the US yet?
I thought all US phones were carrier/region locked anyway?
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Old September 26th, 2013, 07:46 PM   #43 (permalink)
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I thought all US phones were carrier/region locked anyway?
Most come carrier locked, but have never been region locked. There are still unlocked phones for sale like the Nexus or Google Play Edition devices, and the iPhone is can be bought Sim unlocked if wanted.
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Old September 26th, 2013, 08:39 PM   #44 (permalink)
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This may need a bit of clarification from SAMSUNG:

Buyer beware: Some Samsung Galaxy Note 3s locked down by region

Sounds like one may possibly be able to use w/another SIM if 1st activated where the phone was originally intended for use,& only then used (unlocked?) for use w/another SIM Card.

For those that travel moderately/extnsively,I hope this is the case & will have no effect on a great majority of users.
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Old September 26th, 2013, 08:51 PM   #45 (permalink)
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For those that travel moderately/extnsively,I hope this is the case & will have no effect on a great majority of users.
The major reason I don't buy locked phones is precisely to be able to drop a foreign SIM in. Why else would you?
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Old September 26th, 2013, 09:22 PM   #46 (permalink)
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Point taken,believe me,I'm no fan of being carrier-locked either,it's a serious competition roadblock.

Just trying to point out that it seems there is/are ways of overcoming this.

Most headlines on the subject fail to mention this & as usual,accomplish their goal,imflamming the public w/o telling the whole story,or,waiting for a full picture to develop.
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Old September 27th, 2013, 02:59 AM   #47 (permalink)
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Quote:
Originally Posted by KOLIO View Post
This may need a bit of clarification from SAMSUNG:

Buyer beware: Some Samsung Galaxy Note 3s locked down by region

Sounds like one may possibly be able to use w/another SIM if 1st activated where the phone was originally intended for use,& only then used (unlocked?) for use w/another SIM Card.
Thanks. That would make a lot more sense. Still seems rather control-freaky (let's stop someone who wants a different model from the one we choose to sell in their country from buying one), but less sinister and conspiratorial than the sticker made it look.
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Old September 27th, 2013, 04:06 AM   #48 (permalink)
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Just trying to point out that it seems there is/are ways of overcoming this.

Most headlines on the subject fail to mention this & as usual,accomplish their goal,imflamming the public w/o telling the whole story,or,waiting for a full picture to develop.
I'm ABSOLUTELY no expert on unlocking. Here we can take a phone to the market where there's usually a guy who specialises in unlocking phones while-you-wait or at least within the hour. The last time I did that on an old spare dumbphone the guy in conversation mentioned there were a few newer phones he couldn't actually unlock - latest iPhones from memory.
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Old September 27th, 2013, 06:23 AM   #49 (permalink)
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Quote:
Originally Posted by Simon_Gardner View Post
I'm ABSOLUTELY no expert on unlocking. Here we can take a phone to the market where there's usually a guy who specialises in unlocking phones while-you-wait or at least within the hour. The last time I did that on an old spare dumbphone the guy in conversation mentioned there were a few newer phones he couldn't actually unlock - latest iPhones from memory.
I just got the SIM unlock code from T-MOBILE/mfg. only 24 hrs after requesting it.

Conditions vary but,here's the procedure for T-MOBILE US:

SIM Unlock your phone | T-Mobile Support

The actual unlock procedure is quite simple,basically,just install the new SIM Card & a pop-up will appear & ask for the unlock code provided by the carrier/mfg.
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Old September 27th, 2013, 06:46 AM   #50 (permalink)
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And do you think that will deal with region slugging as opposed to specific carrier slugging?
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