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Old December 30th, 2013, 12:19 PM   #1 (permalink)
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My little sister and I both got note 3's for Christmas. My sister is having problems with her messaging. If anyone sends her a text from an iphone she won't receive the text as it thinks she she still has imessages. Her previous phone was an iphone 4.(she sold it already) I am not having this problem as I used to have the HTC one. 2 calls to apple haven't been any help. First time I called they said to change the apple Id password and wait 24 hours and it would work. No dice. 2nd call they said that they would fix it on their end and wait 24 hours and it would work, but if that didn't work have a person with an iphone delete the thread with her and then text her again and that would work. We'll you guessed it. Neither of those worked.

Any ideas on what to try next would be greatly appreciated.

Thank you.

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Old December 30th, 2013, 12:35 PM   #2 (permalink)
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Old December 30th, 2013, 12:41 PM   #3 (permalink)
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She has to go to the Apple Support site and disassociate her cell phone # with iMessage. Login and follow the prompts.

https://idmsa.apple.com/IDMSWebAuth/login.html?appIdKey=58ef9db8ff4d201409e7270a68e440 8ae1678e1618204c476572a1b5e5fb3518&baseURL=https://supportprofile.apple.com/homePage
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Samsung Galaxy Note 3
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Samsung is coming back with its legendary phablet. The Samsung Galaxy Note 3 comes packed with the best of specs, featuring a 5.7-inch display, a Snapdragon 800 procesor, a 3200 mAh battery and all the specs you can expect from a top-end device.&nb... Read More

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