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Old January 13th, 2014, 05:56 AM   #1 (permalink)
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Default Severe GPS problems.

I never get an accurate location unless I'm connected to Wi-Fi. I cannot turn by turn navigate at all. I don't know if it's 4.3, the note 3 or a bug in maps but I can't use it at all other than public transit times. I'm running stock 4.3 on T-Mobile. Rooted too. Anyone else having issues? I rely on the navigation and this is kind of messing me up right now.

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Old January 13th, 2014, 02:25 PM   #2 (permalink)
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To check if you are receiving the satellites try 'GPS Test' from the Play Store; it shows how many satellites are being received, signal strength etc. Typically, I get half a dozen by the inner wall of our living room and a full display by the window.

Assuming you are not indoors or in an 'urban canyon', then if you do not get good signals I'd say you have a hardware fault. Take a screen shot as evidence and request a repair or replacement, under warranty, from Samsung.
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Old January 14th, 2014, 03:27 PM   #3 (permalink)
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I'm using the GPS test app. It isn't getting any signal at all. I'm gonna go to the T-Mobile store and show them. I got this phone less than a month ago so maybe they'll fix it.
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Old January 14th, 2014, 03:30 PM   #4 (permalink)
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Quote:
Originally Posted by phillyundead View Post
I'm using the GPS test app. It isn't getting any signal at all. I'm gonna go to the T-Mobile store and show them. I got this phone less than a month ago so maybe they'll fix it.
I would hope they replace it for you, less than a month old they should do surely.
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Old January 14th, 2014, 03:32 PM   #5 (permalink)
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I'm in Philadelphia right now and the GPS is showing me in Baltimore. That's ridiculous. I'm heading to the T-Mobile store now.
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Old January 14th, 2014, 03:38 PM   #6 (permalink)
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I wonder if it has anything to do with my case? I have an aluminum case on my phone.
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Old January 14th, 2014, 03:39 PM   #7 (permalink)
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This is the case
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Old January 14th, 2014, 05:13 PM   #8 (permalink)
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Quote:
Originally Posted by phillyundead View Post
This is the case


So are you showing us the case, or was the case the problem?
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Old January 14th, 2014, 05:22 PM   #9 (permalink)
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It won't let me upload a picture of the case. I took the case off but it's still having issues. I'm getting a replacement.
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Old January 14th, 2014, 05:26 PM   #10 (permalink)
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It won't let me upload a picture of the case. I took the case off but it's still having issues. I'm getting a replacement.


Did you notice any difference at all? See any difference using the app?
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Old January 14th, 2014, 06:00 PM   #11 (permalink)
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The app only picked up GPS satellites when I was on Wi-Fi.
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Old January 14th, 2014, 08:32 PM   #12 (permalink)
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Metal cases have in the past caused GPS issues. After it's off, take the phone outside, reboot it, and run the test again.
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Old January 14th, 2014, 08:32 PM   #13 (permalink)
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Quote:
Originally Posted by phillyundead View Post
The app only picked up GPS satellites when I was on Wi-Fi.

$750 dollar devices should be tested b4 they are boxed up and shipped out.

When do you get your exchange, how did you set it up, did they believe you, or are they gonna test it first?
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Old January 14th, 2014, 08:34 PM   #14 (permalink)
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They tested it in the store. It wasn't getting a clear signal on maps at all. It showed as 5 blocks away. The store are up an exchange because I have the insurance. It was passed the 2 week period but I have to go pick it up when it arrives at the store in the next week. Luckily I don't have to pay. I agree though, these things should be tested
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Old January 14th, 2014, 08:43 PM   #15 (permalink)
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Quote:
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They tested it in the store.
Brilliant.
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Old January 14th, 2014, 08:44 PM   #16 (permalink)
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Quote:
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Brilliant.
It got the job done. Only gotta wait a few days. This phone all around is bugged out. Touch Wiz always force closing. It's ridiculous
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Old January 14th, 2014, 08:56 PM   #17 (permalink)
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You'll have the same GPS issues if you put the aluminum case back on it, and expect accurate GPS readings indoors.

Five blocks away is what I would expect from wifi location services.
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Old January 14th, 2014, 09:05 PM   #18 (permalink)
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We took the case off for the tests. They were messing with it for about 30 minutes
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Old January 14th, 2014, 09:28 PM   #19 (permalink)
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Quote:
Originally Posted by phillyundead View Post
We took the case off for the tests. They were messing with it for about 30 minutes
Indoors.
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Old January 14th, 2014, 09:49 PM   #20 (permalink)
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They say that measuring GPS performance indoors is like showering with a raincoat on. Or something.
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Old January 14th, 2014, 10:10 PM   #21 (permalink)
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I've done it out side to with out the case. No different
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Old January 15th, 2014, 05:55 AM   #22 (permalink)
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If your also having problems with the phone FCing I suspect you have a "lemon" that has been missed by quality control. I'm glad your getting a replacement.
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Old January 15th, 2014, 06:21 AM   #23 (permalink)
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Quote:
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I've done it out side to with out the case. No different
Thanks for clearing that up, after I mention it three times.
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Old January 15th, 2014, 10:00 AM   #24 (permalink)
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so.. tmobile did not have any issues with it being rooted? or because you have insurance they let it go?

when did you root the device?
when did the issues with GPS start???
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Old March 9th, 2014, 11:00 PM   #25 (permalink)
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so.. tmobile did not have any issues with it being rooted? or because you have insurance they let it go?

when did you root the device?
when did the issues with GPS start???
Sorry I never got back. The GPS issues started about a week after I got it. I rooted it a half hour after getting it. It just was a bad GPS I guess. The replacement was fine until kitkat
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