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Old March 8th, 2014, 05:55 AM   #1 (permalink)
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Default Random reboot after 4.4.2 update

After the 4.4.2 update, my phone keeps restarting randomly atleast twice a day, even if it is lying idle/ untouched. I noticed that after reboot completes, samsung/ play store/ google is perfoming updates. I turned off automatic updates in play store settings but that has not solved the issue.. anybody else facing this problem? Any help on this will be greatly appreciated.. im extremely happy with the phone but this problem is super frustrating!! Cheers, Niraj

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Old March 10th, 2014, 01:17 AM   #2 (permalink)
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Welcome to the Android Forums Note 3 sub-forum niraj20. My t-mobile US version hasn't exhibited that problem since the update. I can't think of anything that would cause that to happen.
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Old March 10th, 2014, 01:53 AM   #3 (permalink)
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Thanks for your response...
I wonder if anyone else is facing this problem.. extremely annoying as u can imagine..
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Old March 10th, 2014, 10:17 PM   #4 (permalink)
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Old March 10th, 2014, 10:18 PM   #5 (permalink)
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my phone used to randomly reboot on occasion before the update but has yet to reboot since the update.
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Old March 12th, 2014, 01:37 PM   #6 (permalink)
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In the last 2 days I have had 2 reboots but both were due to the same issue, pressure. The first one happened when I was browsing the web after getting in from work, tired, fell asleep and woke up when the phone was rebooting, but my finger was firmly fixed to the screen and the second was at work today lying down trying to fix an issue and the weight of my body went on my phone after turning over, didn't realise until I heard the Samsung tone in reboot.
So in both cases it was due to a continued pressure to the phone, It's never randomly rebooted up until now and I don't expect this to happen in the future unless I've broke it by lying on it lol.
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Old March 19th, 2014, 02:06 PM   #7 (permalink)
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Well.. my issue seems to be resolved by itself.. not really by itself but after the latest firmware update... no random reboots since the past 3 days after the update.. so thanks guys.. cheers
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Old March 23rd, 2014, 02:53 PM   #8 (permalink)
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I've started having random reboots since upgrading to 4.2.2. Well 2-3 anyway.

I had my phone in my pocket last week on silent as I was in a meeting, about 15 minutes in I heard the Samsung sound that plays when it restarts. About 5 minutes later it did it again. No idea why, data was off so I wouldn't get any emails and like I say, it was on silent as well.
Also did it today. Put the phone in my pocket when I went out, got it out about 5 minutes later in the car and opened Google Maps and got directions somewhere. About 30 seconds after doing this, the phone vibrated - thought I'd pressed a button - then it restarted :S.
Fortunately my partner knew how to get to the area we were getting to and just wanted the map open for when we got closer. Was worried in case it reset it self again just as we got near though.
Wondering if restoring it will help, would rather not do that though.
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Old March 31st, 2014, 03:37 PM   #9 (permalink)
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I am suffering random reboots.
Also rubbish battery life now after kitkat update.
50% worse than before.
Grrrrrr.
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Old April 8th, 2014, 02:08 PM   #10 (permalink)
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My att note 3 (stock) is randomly rebooting 5 to 7 times a day since 4.4.2 I put on last week. Without much error info. Only 2 times it complained of AccuWeather app crashing and even after Uninstaller AccuWeather it's still crashing at same rate.
What app can I use to review historical system log as this is annoying and I don't want to factory reset.
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Old April 17th, 2014, 06:00 AM   #11 (permalink)
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Hi guys,

same issue here, Note 3 was bought in Germany but being used in The Netherlands.

Had done factory reset multiple times no help.

Ended up sending the phone in for repair, got it back "freshly flashed" after which the random freezing and rebooting is less but still not solved.

There seems to be no app or sequence triggering this as well.

Funnily enough I own a GS 4 as well which is updated to the same 4.4.2 build and running the same app / account combination (backup phone if you will) which is not showing any of these symptoms.

Does anyone here have an update to share of other news?

Cheers,

The P3nguin
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Old June 26th, 2014, 12:49 PM   #12 (permalink)
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Default random reset after update

Quote:
Originally Posted by niraj20 View Post
After the 4.4.2 update, my phone keeps restarting randomly atleast twice a day, even if it is lying idle/ untouched. I noticed that after reboot completes, samsung/ play store/ google is perfoming updates. I turned off automatic updates in play store settings but that has not solved the issue.. anybody else facing this problem? Any help on this will be greatly appreciated.. im extremely happy with the phone but this problem is super frustrating!! Cheers, Niraj
I'm having the same problem...I don't have the updates though and my partner who has the same phone has a different problem ( phone freezes randomly) since updating.

Any help would be great

Thanks
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Old June 26th, 2014, 02:11 PM   #13 (permalink)
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Quote:
Originally Posted by ladyjester View Post
I'm having the same problem...I don't have the updates though and my partner who has the same phone has a different problem ( phone freezes randomly) since updating.

Any help would be great

Thanks
Have you tried going to Settings > Apps > Clear cache of Playstore app?

Otherwise if something is wrong after the update, you might just want to factory reset, I know they say you don't have to, but it probably should be recommended.
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Old July 4th, 2014, 05:18 AM   #14 (permalink)
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The only thing I experienced was a complete lockup every now and then. But then rememebred that I disabled some Samsung Services and with the update of 4.4.2 the store, push service and the account needs updating .. once I enabled those services again the whole thing jumped back to life and updated 5 or so Samsung Services and all was well ..
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Old July 10th, 2014, 01:29 AM   #15 (permalink)
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Default same issue with droid maxx

Started about a month ago, and I have not found any help. Also had an issue with the ringer and notifications resetting to mute, still troubleshooting both issues
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Old July 23rd, 2014, 09:09 AM   #16 (permalink)
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I've had the same problem after the last update from Samsung on my S4.
After some investigation I found out the device was restarting after a frozen lancher. Apps that were displaying something on the page (Facebook Messager e.g.) still responded, so I figured the problem had to be in TouchWiz.

I installed a third party launcher this morning, and up until now it didn't restart.
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Old July 24th, 2014, 06:51 AM   #17 (permalink)
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Quote:
Originally Posted by aramis764 View Post
I've had the same problem after the last update from Samsung on my S4.
After some investigation I found out the device was restarting after a frozen lancher. Apps that were displaying something on the page (Facebook Messager e.g.) still responded, so I figured the problem had to be in TouchWiz.

I installed a third party launcher this morning, and up until now it didn't restart.
Thanks for the information maybe it will help a few members out

P.S. Welcome to the site!
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