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Unread Yesterday, 07:22 PM   #1 (permalink)
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Default Note 3 screen doesn't unlock

Hi, I'm having a problem with my note 3 screen not unlocking.

When the phone is locked and the screen is black, I press the unlock or home button and nothing happens. The screen just remains black. I have to wait for the phone to behave for a couple of minutes and try again.

It's this a known issue? I am running Android 4.4.2.

N.b. The screen isn't dim, it's black and unresponsive.

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Unread Yesterday, 08:40 PM   #2 (permalink)
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Have you tried to reboot your note? Resetting your device should clear most issues.
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Unread Yesterday, 09:16 PM   #3 (permalink)
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Do you mean rebooting as in resetting to factory default?

I would try but am worried about losing my stuff. Samsung Kies doesn't work properly with my device. Is there any other option for rebooting?
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Samsung Galaxy Note 3
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Samsung is coming back with its legendary phablet. The Samsung Galaxy Note 3 comes packed with the best of specs, featuring a 5.7-inch display, a Snapdragon 800 procesor, a 3200 mAh battery and all the specs you can expect from a top-end device.&nb... Read More

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