Go Back   Android Forums > Android Phones > Samsung Galaxy Note LTE
Gamers - Check out our new sister sites!
Nintendo Wii U!    |    OUYA - $99 Android System!

test: Reply
 
LinkBack Thread Tools
Old March 3rd, 2012, 12:31 PM   #1 (permalink)
Member
Thread Author (OP)
 
parishmc's Avatar
 
Join Date: Jun 2011
Location: Ft. Lauderdale, Fl
Gender: Male
Posts: 114
 
Device(s): Galaxy S3 i747 AOKP Task & Ktoonsez
Carrier: AT&T

Thanks: 2
Thanked 14 Times in 11 Posts
Default Strange S Pen Problem

while using the S Pen for texting and other features, if i wave the pen
over the lower right corner it activates the keys without even touching
the screen. it only does this in the lower right corner of the screen and
on any screen.

anyone seen this ?


i made a small video so you can see what i'm talking
about. it's hard to see from the angle but the pen is
at least 1/2" above the screen at all times.


DSCN2645.AVI - YouTube

parishmc is offline  
Reply With Quote
Sponsors
Old March 4th, 2012, 10:39 PM   #2 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

Wow that is not normal. Does it only do it when typing or does it do it when drawing with the s-memo app?

You could try a factory reset, or if that does not work, I would get a replacement since you are still under the 30 day period
__________________
"Do all the good You can, in all the ways You can, for all the people You can, while You can."
Cool things to do w/Note 2 to make prople jealous
Amazing Note 2 - 3D UI
james27007 is offline  
Reply With Quote
Old March 12th, 2012, 03:38 AM   #3 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,557
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 965
Thanked 1,324 Times in 932 Posts
Default

Its a defective pen
__________________
I'm back....
Mr. Ed is offline  
Reply With Quote
Old April 7th, 2012, 11:02 AM   #4 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

This has started happening to me as well, did getting the pen replaced fix it?
james27007 is offline  
Reply With Quote
Old April 7th, 2012, 11:34 AM   #5 (permalink)
Member
Thread Author (OP)
 
parishmc's Avatar
 
Join Date: Jun 2011
Location: Ft. Lauderdale, Fl
Gender: Male
Posts: 114
 
Device(s): Galaxy S3 i747 AOKP Task & Ktoonsez
Carrier: AT&T

Thanks: 2
Thanked 14 Times in 11 Posts
Default

not sure, i decided i was crazy paying at&t $50+ more a month for the same
plan i had with sprint and returned the Note. i'm back to my iPhone 4s and
unlimited data.
parishmc is offline  
Reply With Quote
The Following User Says Thank You to parishmc For This Useful Post:
james27007 (April 7th, 2012)
Old April 12th, 2012, 10:19 AM   #6 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

Well for anyone else that has this, I went back and forth with AT&T and SAmsung, basically AT&T says becasue it is an accessory, I have to call Sammy, I did and they told me it was normal . I tried the aluminum tape fix posted on you tube and it fixed it, except now the upper left corner of the screen is not sensitive enough, really makes me wonder if it is the phone now

Anyways, I'm going by an AT&T store later to test if it is normal, if not Sammy is sending a new pen.
james27007 is offline  
Reply With Quote
Old April 12th, 2012, 03:24 PM   #7 (permalink)
Member
Thread Author (OP)
 
parishmc's Avatar
 
Join Date: Jun 2011
Location: Ft. Lauderdale, Fl
Gender: Male
Posts: 114
 
Device(s): Galaxy S3 i747 AOKP Task & Ktoonsez
Carrier: AT&T

Thanks: 2
Thanked 14 Times in 11 Posts
Default

the at&t store i returned it to played around with it for a while and said it was a defective pen. they tried a few other pens and they didn't do it.
parishmc is offline  
Reply With Quote
The Following User Says Thank You to parishmc For This Useful Post:
james27007 (April 13th, 2012)
Old April 18th, 2012, 06:01 PM   #8 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

Update:

Looks like I am not the only one: http://forum.xda-developers.com/showthread.php?t=1517411

I went to two AT&T stores and both display phones did this with my s-pen, but I was unable to get this to happen with the display s-pens. I called Sammy back and they want me to send in my s-pen to "test it"

We'll see what happens now
james27007 is offline  
Last edited by james27007; April 18th, 2012 at 08:29 PM.
Reply With Quote
Old April 24th, 2012, 05:06 PM   #9 (permalink)
New Member
 
Join Date: Mar 2012
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

This happens to me as well. Not always, but sometimes I'll be playing Draw Something and the phone will pick up the pen as I'm going to draw a line or it picks text as I am on my way to the next character. It picks a few letters on the way. Kind of annoying, but not a deal breaker.
bcald7 is offline  
Reply With Quote
Old April 24th, 2012, 11:06 PM   #10 (permalink)
Junior Member
 
Join Date: Aug 2011
Location: NJ
Posts: 74
 
Device(s): HTC Inspire 4G
Carrier: Not Provided

Thanks: 24
Thanked 3 Times in 3 Posts
Default

Glad someone pointed me to this post as I am having the same issue. I am assuming based on the comments here it appears that the fix is getting a replacement pen.

What would be nice is if there were an app that could govern the sensitivity of the pen or some other coding that would help with this. I guess since this is the first Android with the pen that it's bound to have some growing pains.

I will contact Samsung tomorrow to see about a replacement pen in hopes that this problem go away. Thanks Guys.
enduser2941 is offline  
Reply With Quote
Sponsors
Old April 26th, 2012, 02:58 PM   #11 (permalink)
New Member
 
Join Date: Apr 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm having the same problem with my S-Pen and the lower right portion of the screen. The problem is most evident with using the keyboards, swype, android or samsung will enter several periods or activate the microphone(swype) while the pen is still a 1/4 inch from the screen. Very annoying.

I'm going to swing by the At&t store tomorrow to test a different pen.
jguzek is offline  
Reply With Quote
Old April 29th, 2012, 01:18 PM   #12 (permalink)
New Member
 
Join Date: Mar 2012
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

I just chatted with Samsung Tech Support about this.

He told be to do a "Soft Restart"

1.Turn phone off.
2.Remove battery for 30 seconds
3.Restart phone.

I did the above and so far no more issues. I'm not 100% convinced that the problem is permanently solved, but we'll see.
bcald7 is offline  
Reply With Quote
Old May 2nd, 2012, 05:52 PM   #13 (permalink)
New Member
 
Join Date: Mar 2012
Posts: 11
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Nope....The problem persists.
bcald7 is offline  
Reply With Quote
Old July 12th, 2012, 03:15 AM   #14 (permalink)
New Member
 
Join Date: Jul 2012
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hmm I am having the same problem with my Samsung Note. Does getting a new pen really works? It seems the only way to get a new pen is by going to Samsung shop itself. Really irritating when I am trying to write something and other lines just pop up. Mine happens all over the screen and not only on the bottom.
badoxiz is offline  
Reply With Quote
Old July 12th, 2012, 08:52 AM   #15 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

Quote:
Originally Posted by badoxiz View Post
Hmm I am having the same problem with my Samsung Note. Does getting a new pen really works? It seems the only way to get a new pen is by going to Samsung shop itself. Really irritating when I am trying to write something and other lines just pop up. Mine happens all over the screen and not only on the bottom.
Yes it does fix it; I got a new one from Samsung and it works great. It was a serious PITA to get it replaced.

I called Samsung; they said it was an AT&T phone, so I had to call them. I called and AT&T said the S-Pen is an added accessory (I know it is not an added accessory, but whatever), so I had to go back to Sammy. After going back and forth multiple times between phone warranty and accessorie's warranty,(one time they even said this was normal ) I finally ending up with the warraty department. The agent said go to your local AT&T store and try the display pens and models to see what happens, if it is a pen issue to call back and they would setup a replacement; I did and it was my s-pen. I called back and finally got them to agree to exchange it for a new one (again more back and forth). The e-label shipping label never came by e-mail and I had to call back again. I was finally able to get them to e-mail me the label and return number.

They needed me to send the old s-pen and a copy of my original receipt (you must have this) to them. It then took 3-1/2 weeks to get the new one back (not including the time going back and forth on the phone). This is one of the worst experences I had had over something that really costs Samsung $15 to make; they spent more in shipping that it was worth. But I am now using an s-pen with no issues.

If this happens again, I'm just going to use the tin foil method (it works)
james27007 is offline  
Reply With Quote
Old July 12th, 2012, 09:37 AM   #16 (permalink)
Junior Member
 
Join Date: May 2012
Posts: 44
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 10 Times in 7 Posts
Default

I haven't noticed any problems with my s-pen but i have been following this thread. What is the tin foil method?
stringfiend is offline  
Reply With Quote
Old July 12th, 2012, 10:51 PM   #17 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

Quote:
Originally Posted by stringfiend View Post
I haven't noticed any problems with my s-pen but i have been following this thread. What is the tin foil method?
Here is a video
YouTube - Broadcast Yourself.

I used aluminum foil and clear tape, that way I could move the foil till perfect then tape in place
james27007 is offline  
Reply With Quote
Old November 5th, 2012, 06:08 AM   #18 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

If you have this issue, check out this post S-Pen not working after 2 days!!

Looks like a real fix, too bad I don't still have my Note 1, or I would try it
james27007 is offline  
Last edited by james27007; November 6th, 2012 at 03:44 PM.
Reply With Quote
Old December 22nd, 2012, 04:37 PM   #19 (permalink)
Member
 
Join Date: Oct 2012
Location: BC, Canada
Posts: 117
 
Device(s): Note 1, Note 10.1
Carrier: Telus

Thanks: 2
Thanked 11 Times in 10 Posts
Default

Interesting. I have messed around with my S-pen but I pried off the button cover with a razor blade and changed the potentiometer setting. My pen seemed not sensitive enough. It is better now. I wonder if the foil does the same thing?
Jetmerritt is offline  
Reply With Quote
Old December 23rd, 2012, 07:35 PM   #20 (permalink)
Look into my Eye
 
james27007's Avatar
 
Join Date: Mar 2010
Location: Riverside, CA
Gender: Male
Posts: 1,105
 
Device(s): Current- AT&T Note2, Skyrocket, Galaxy Tab 10.1 & ViewSonic GTab
Carrier: Not Provided

Thanks: 437
Thanked 404 Times in 265 Posts
Default

Quote:
Originally Posted by Jetmerritt View Post
Interesting. I have messed around with my S-pen but I pried off the button cover with a razor blade and changed the potentiometer setting. My pen seemed not sensitive enough. It is better now. I wonder if the foil does the same thing?
I tried the foil thing; it made the pen usable but not perfect. Adjusting the dial is a much better way
james27007 is offline  
Reply With Quote
Sponsors
Old May 14th, 2013, 11:31 PM   #21 (permalink)
New Member
 
Join Date: Oct 2011
Posts: 2
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

i bought my note 2 from bestbuy, in the samsung store. its got to be the pen cause the pen on my note 10.1 works perfect with my phone. if they give me a hard time ill buy a new pen and swap them out and return it lol
rmart1978 is offline  
Reply With Quote
Reply

Samsung Galaxy Note LTE
Current Rating:
Rate this Phone:

This is the AT&T version of the Samsung Galaxy Note. The only difference between the AT&T Galaxy Note and the international version is a different processors. The AT&T version uses a dual-core Snapdragon for better 4G LTE capabilities... Read More



Go Back   Android Forums > Android Phones > Samsung Galaxy Note LTE
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:33 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.