March 16th, 2013, 11:16 AM
Join Date: Mar 2010
Location: Hemel Hempstead, UK
Device(s): Samsung Galaxy Note (International)
HTC Desire (now used by my daughter)
Archos 80 G9 tablet
Carrier: T-Mobile (EE) UK
Thanked 47 Times in 46 Posts
In the UK a retailer can't sell anything without a warranty, even if it's second hand. Indeed it's against the law to sell something without a warranty or with a limited warranty imposed by the seller. The Sale of Goods Act endows rights on the buyer to expect the product purchased to be of 'merchantable' quality. An expensive mobile phone should work fault-free a certain period of time and if it goes wrong prematurely through no fault of your own, then the retailer should get it fixed for you.
Is there no consumer protection law similar to this where you are? Also here in the UK if you pay by credit card the card company is jointly liable with the retailer for faulty goods.
There is much less protection when buying second hand from a private individual.
The other thing is that if the phone was brand new and sealed when you bought it, Samsung will honour their warranty for the first year. I don't think (though I am not 100% certain) that the manufacturer warranty is limited by where you live in relation to where the unit was sourced by the retailer.