1. How often does it shut down? - rarely
2. has it shut down since the first day you got it? - no
3. did it start shutting down after you installed a certain program? - no
4. what 3rd party programs have you installed before it started shutting down? - i don't know, not any I know of..
5. does it actually shut down with the animation, or does the power just die? - it just die.
6. Does it shut down when idle, or when running any programs? idle
7. Does it shut down when the screen is on? nope
8. Does it shut down when the screen is off? yes
9. Has it ever been dropped? yup
10. Does it shut down when on battery power? yup
11. Does it shut down when plugged into power? nope
let me know if u have answer for that...? im just curious thats all..