Blue Tooth Issues while connecting GTN7000 with Dell XPS l502x

rameshkarthik · September 8th, 2012, 09:58 AM

Hi Guys,

When I try to connect my GTN7000 with my Dell XPS L502X laptop(with WIN 7 Home Premium), my laptop is detecting GTN7000 as a bluetooth device but it is not installing the drivers correctly due to this I am not able to send files from my phone to PC over bluetooth.

When I try to connect GTN7000 with my lenovo laptop, it is able to detect the drivers and everything is working fine.

Due to this I think that its only that my Dell laptop doesn't install the drivers properly.

Has some one faced this issue and were able to rectify it please help me to resolve it.

Regards,
K.Ramesh Karthik.

DLOK · September 8th, 2012, 01:28 PM

I had a few issues similar to those which you are experiencing on my DELL L702x......after much digging it turned out to be several 'Bluetooth Services' which had somehow become disabled. I set the services to automatic, enabled them and everything was fine after that.

rameshkarthik · September 9th, 2012, 01:49 PM

@DLOK, thanks for your reply.

When I checked Win 7 services, I found 4 services(BT Device Monitor, BT Media Service, BT OBEX Service, BT Support Service) nd I found all these services are already started.

Can you please help me resolve this issue?

Regards,
K.Ramesh Karthik.

rameshkarthik · September 12th, 2012, 05:37 PM

Hi Guys,

My issue is still not resolved. Any comments on how to resolve it would be appreciated.

Regards,
K.Ramesh Karthik.

Goldleaf · September 14th, 2012, 02:58 PM

i have had similar problems before...though im using HP TM2t Win7 64Bit. usually i dont have any problems with bluetooth connections from and to my Galaxy Note except when i upgrade softwares (originally from 2.3.6 GB until to 4.0.4 ICS today)...the thing is im having problems connecting after the said upgrades. after hours of system analyzing, i found out that the problem isnt really the drivers for the software upgrades handle those drivers too. after reboot then drivers are fine. but if you still cannot connect to your PC, it might be a cookie problem somewhere your PC and Galaxy Note.Here's what i did: in your N7000 try finding your Dell through bluetooth and add this as connection.It will send a notification code to compare and accept. On your Dell try finding your N7000 and add this as a connection overwriting the previous connection. it will work just fine as it did to mine. Hope that helps.

rameshkarthik · October 21st, 2012, 11:45 AM

@goldleaf
Tried your solution but still I am still not able to send files from my N7000 to my dell laptop

If anyone else is facing is this issue and resolved it, please help me ..

Regards,
K.Ramesh Karthik.

rameshkarthik · December 4th, 2012, 12:15 PM

Hi Guys,

I still find that my issue is not resolved between my laptop and my phablet.
Any help is greatly appreciated.

Regards,
K.Ramesh Karthik.