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Old October 22nd, 2012, 11:26 PM   #1 (permalink)
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Question freezing or rebooting in galaxy note.

I've had the first galaxy note for around a month. Its worked great. Then I down loaded a different browser. I've used this browser before because its the most compatible with my college's online site. Right after down loading it, my phone started freezing, giving me a black screen, and rebooted once. I'm not sure if it's the browser or just a phone glitch though. I've had to pull the battery several times. Is there a better way to unfreeze the phone? Anyone else had this issue? I don't want to name the browser since that might not be the issue.

Fc

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Last edited by fairycorpse; October 22nd, 2012 at 11:29 PM. Reason: should have used support not general sorry.
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Old October 23rd, 2012, 12:48 AM   #2 (permalink)
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ajaynatu83
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hi...
m hvin d same problem,however its happening without any external browser. s reen blanks with only d top status bar remaining.

wht i do is lock the phone with power button n then unlock it after 5-10secs. then d message of touchwiz encountered problem message flashes. this happened after i downloaded ADW launcher,so i uninstalled it. stil problem pops up sometimes.

try uninstalling d browser,every useless app...also just try to lock d phone n then unlock than battery pull everytime.

do post wht did u do so that it might help me too with the problem.
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fairycorpse (October 23rd, 2012)
Old October 23rd, 2012, 05:13 AM   #3 (permalink)
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Quote:
Originally Posted by fairycorpse View Post
I've had the first galaxy note for around a month. Its worked great. Then I down loaded a different browser. I've used this browser before because its the most compatible with my college's online site. Right after down loading it, my phone started freezing, giving me a black screen, and rebooted once. I'm not sure if it's the browser or just a phone glitch though. I've had to pull the battery several times. Is there a better way to unfreeze the phone? Anyone else had this issue? I don't want to name the browser since that might not be the issue.

Fc
Which browser did you install?

Uninstall the browser and see if that fixes your issue.
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Old October 23rd, 2012, 08:22 AM   #4 (permalink)
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I uninstalled it. It was Dolphin. 3-4times daily it would give me a black screen and I would turn phone off/on. Finally I broke down and used task manager and killed it a couple time. Maybe not compatible with galaxy note?

But for the freezing the power button won't even work. I'll keep it in mind if it happens again and try it. One time It restarted in safe mode which freaked me out. But I turned phone off/ on and safe mode went away. Only did that 1x.
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Last edited by fairycorpse; October 23rd, 2012 at 08:27 AM. Reason: add info.
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Old October 24th, 2012, 09:26 PM   #5 (permalink)
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It worked. Not had the issue again. But sucks because I really need a browser for college.
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