January 23rd, 2013, 01:05 PM
Thread Author (OP)
Join Date: Jul 2010
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Thank you so much for responding. My responses in red:
You donít need to use Kies to transfer pictures from your phone to your computer, just turn your phone into a mass storage or disk drive by going into your USB settings after y
ou plug your phone in.
I do see USB utilities. It takes me to a page that says USB mass storage, plus directs me to do "Connect storage to PC". When I clicked on the latter, I get another box that says "Connect USB cable to use mass storage"...AND IT IS CONNECTED. Same problem. I then try another USB outlet on my computer. As with the first one, it does "connect" to my phone, as I get that sound that shows it's "charging", but still have the same box asking me to connect USB cable to use mass storage.
If the phone doesnít show any USB options after you plug in your phone and pull down the status bar. Then go to where it shows removable devices (like flash drives) on the computer and see if your phone is listed there.
This I can't find anywhere on my Mac.
If it is showing then click on it and go into the DCIM folder and then the Camera Folder and you should see all your pictures and media there.
Just click your back button a few times Right click your DCIM folder and click Copy, then minimize that window and PASTE the DCIM folder onto your computers Desktop (or anywhere you can easily find your DCIM folder again to access your pictures.
Easy as Pie. So far, it's been easy as riding a bike with nails in the seat.
NOW if the computer isnít recognizing the phone (I know itís charging) then here are some things to try.
1st of all make sure you are using a DATA cable. If your usb is not a data cable then it will allow you to charge it and not transfer data. Try and use your original charging/data cable if able.
This is the original cable. So....I went and got the cable that charges my phone in my bedroom. It connects just like the other one--the noise that shows it's charging. But nothing more.
Unplug and then power off both the phone and the computer then power them back on. (I have seen Kies need a computer reboot to work right, even if it doesnít prompt you to do so). Once they are both rebooted then plug them into each other and see if it helped.
I did this with Klies three times. No go.
If Kies is asking you to update then do so.
Try a different USB port on your computer. Have tried both. No go.
Download your device drivers manually for your device through Kies. Not sure how to do that.
Make sure your computer has an internet connection. It's connected.
Make sure to uninstall ANY other Samsung sync software on the computer. Don't think I have any. I'll look again.
Try a different computer Ė try as you will some computers are just a PIAN IN THE NECK to get to sync to a computer. HA!! I'll see if I can download it to a second computer in our house.
Backup your Samsung phone to a memory card instead. I'm pretty sure I have a memory card. Just don't trust it. This is all happening because I need to turn on a new Samsung Galaxy Note---this current one had multiple problems, one of which a poor connection, plus SLOW load on desktop. But I'm scared to death to take the two cards I have inside this one and load into new one without somehow transferring my photos over to my computer. sighhh.
Good luck my friend and I complement your wisdom in keeping a backup of your media. You never know when a phone might malfunction or accidently get broken or lost or stolen.
Oh, and look into the app Google Drive as well. 5GB of FREE online storage with Google, just upload everything while connecting to a Wi-Fi.