March 12th, 2013, 04:11 AM
Thread Author (OP)
Join Date: Aug 2011
Location: Hong Kong
Device(s): Galaxy Note 2; Galaxy Tab; Galaxy Note 10.1
Carrier: Not Provided
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Software update in Chinese
The "Software Update" disclaimer keeps popping up on my phone, wanting me to agree to something.
It's DRIVING ME CRAZY.
ALL MY LANGUAGE SETTINGS ARE SET TO ENGLISH.
I have emailed Samsung. They told me to set my language settings to English.
I refer you to the bold above, which I told them in my email.
I have PHONED Samsung. They told me to set my language settings to English.
Again, per bold above, which I told them. So they said if my language settings are in English then the disclaimer will be in English. Which was NOT HELPFUL.
Does anyone know the answer to this? It's really annoying. I cannot believe how completely USELESS the customer service was. Do they not bother to actually READ the emails we send them?
EDIT: It'a a small Note (original one, not a version 2). Carrier Smartone but they are not linked. Based in Hong Kong and purchased in Hong Kong (the origin of the problem I suspect).