Go Back   Android Forums > Android Phones > Samsung Galaxy Note

Find everything you need for the Galaxy S5 and discuss it in our S5 forum!
Have you seen that OnePlus One's awesome camera?? The forum is over here!

test: Reply
 
LinkBack Thread Tools
Old June 23rd, 2013, 09:01 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jun 2010
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Hotspot stops working and turns itself off intermittently

Hi all,

I have a Galaxy Note and have been experiencing hotspot problems for several months now. The issues are as follows:
1) I will tap to turn on the hotspot and nothing happens. It may highlight the box that I tapped for a second, but then it will go away and the hotspot will not activate. This happens whether I use the Fattin Hotspot widget on my home screen or go into the menu and click the "Portable Wi-Fi hotspot" option.
2) When the hotspot does work, it sometimes disconnects itself--this may happen 2 seconds or 2 hours after enabling the hotspot. It most often turns itself off immediately, basically meaning that the hotspot doesn't work at all.

Some observations and attempted solutions:
-I uninstalled the widget, but that wasn't the issue
-I've gone to areas with exceptionally strong signal, to no avail. I most often use the hotspot at my office, which is very near a cell tower.
-I have unlimited data and there's no cap that shuts off my data.
-There is no timeout or any other obvious setting that could make this happen.
-I've called my provider (SK Telecom-I live in Korea and my note is branded as an SHV-E160S) and they put the blame on Samsung. Samsung doesn't offer English support for this product in Korea, so I reached a dead end.
-Finally, the only thing that fixes this issue is restarting the phone altogether, a process that has become more than annoying when I have to restart the device 5+ times on some days.

Any advice? Is there something I'm missing? Thanks in advance!

phonedude64 is offline  
Last edited by phonedude64; June 23rd, 2013 at 09:13 PM.
Reply With Quote
sponsored links
Reply
Tags
disconnect mobile hotspot, hotspot, note, portable hotspot, tethering, wi-fi, wifi


Go Back   Android Forums > Android Phones > Samsung Galaxy Note
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 02:37 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.