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Old June 13th, 2012, 02:27 AM   #1 (permalink)
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Default Samsung galaxy player 4.0 DEAD, please help.

So my SPG died a few days ago go from a low battery, which is normal. I plugged it up and the battery symbol came on as usual, but when i came back it was completely off. Now it will not respond to anything I've tired using different chargers, battery pulls, hard resetting it, and just about everything I can think of but it just stays completely unresponsive. Please any suggestions are helpful.

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Old June 13th, 2012, 06:37 AM   #2 (permalink)
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Sounds like a candidate for warranty service.
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Old June 13th, 2012, 02:47 PM   #3 (permalink)
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Could just be a defective battery pack. I've had lithium batteries work great one day, and the next day be totally dead and won't charge.

I'd try a new battery first.
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Old June 13th, 2012, 05:01 PM   #4 (permalink)
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how long have you had it?
it does sound like it's dead though.
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Old June 13th, 2012, 07:16 PM   #5 (permalink)
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Quote:
Originally Posted by Hook View Post
Sounds like a candidate for warranty service.
This is actually the second time something like this has happen I called Samsung and they gave me a new one last time, so do you know if they will replace it for free a second time?
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Old June 13th, 2012, 07:44 PM   #6 (permalink)
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They should if it is still under warranty.
How long have you had it?
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Old June 13th, 2012, 09:04 PM   #7 (permalink)
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I have had it for about about 6 months.
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Old June 13th, 2012, 09:35 PM   #8 (permalink)
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It's under warranty I'm shipping it off tomorrow. Thank you all.
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Old June 14th, 2012, 06:48 AM   #9 (permalink)
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If it has happened twice, I'd think about whether there is anything in your environment that could be doing this. It's not that having 2 units with the same defect is impossible, but this isn't being reported as a major problem for this device. You have any other problems with devices that could be caused by power surges, lack of proper grounding, etc? Or maybe some very nonstandard app? Maybe not, but worth thinking about before you get your third.
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Old June 14th, 2012, 10:15 PM   #10 (permalink)
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Quote:
Originally Posted by Hook View Post
If it has happened twice, I'd think about whether there is anything in your environment that could be doing this. It's not that having 2 units with the same defect is impossible, but this isn't being reported as a major problem for this device. You have any other problems with devices that could be caused by power surges, lack of proper grounding, etc? Or maybe some very nonstandard app? Maybe not, but worth thinking about before you get your third.
Well the last time i replaced it it was really a diffident problem. It still came on it was just stuck on the battery charging screen.
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